Brides, please check your sample dresses for staining. Mine had black streaks all over it, and no…read moreone noticed until I had already purchased the dress. The shop attempted to clean it, but did not do its due diligence and the dress still has stains on it. It was a frustrating experience and I would not recommend this shop due to this experience. They are nice until they have to fix an issue then it becomes a money saving ordeal not a customer first policy. Brides, please check your sample dresses for staining. Mine had black streaks all over it, and no one noticed until I had already purchased the dress. The shop attempted to clean it, but did not do its due diligence and the dress still has stains on it. It was a frustrating experience and I would not recommend this shop due to this experience. They are nice until they have to fix an issue then it becomes a money saving ordeal not a customer first policy.

Such a fun experience. Went on a weekday which made the appointment so much more private and…read moreenjoyable. Aspen, my consultant, did an exceptional job helping me find the perfect gown. Without her, I may not have walked out with "the one." I have been to 2 other bridal shops and the service did not come close to Carolina Bridal World. Their amazing staff has gone above and beyond. With so many dresses to choose from, I would recommend anyone book an appointment here at CBW.

By far one of my favorite places in the city. I've shopped here two Halloweens in a row. Both times…read moreI've come out with exactly what I wanted!! If you can't find what you want or don't know what you want the staff are knowledgeable and always very helpful. I 100% recommend this place.

Second time being in the store and made a purchase each time. They have everything! For…read moretheater/stage, festivals, diff era. Also it's now under new ownership. Prices are fair and selection is large.

Brides PLEASE read. This is my HORRIBLE experience with Sinderellas Rockafellas and Samantha, the…read moreowner. If you value integrity, DO NOT go here. My very first appointment was double booked. I was told their calendar had not gone live yet, so another bride was there at the same time and I waited over an hour. I still moved forward because Samantha assured me I would have the perfect dress and that if anything went wrong she would personally make it right. I bought my dress 9 months in advance, paid in full and attended every fitting. The first dress I received was incorrect and not what I asked for. I was not told about the factory mistake. I was then pushed to order a second gown, which arrived late and was still too large. I was promised a sketch of the original design that never came. I was told alterations and the veil were included, yet the veil I received did not match the gown. And I never received a veil for the first gown. The alterations I did receive were visibly substandard. There were holes in the fabric and pink stitching on white lace. Another seamstress who did my emergency alterations described the prior work as something a child could have done better. By July 4, just days before my wedding, the gown was still unfinished. Samantha cited a broken AC, and I had to send my mother to pick up the dress while I scrambled to arrange last minute alterations. Through all of this, Samantha continued taking on new clients and told me she had to "move on." I spent my 30th birthday trying to fix problems created by this shop instead of enjoying the days before my wedding. Thankfully, "Veronika's Secrets" fixed my dress before our special day. Veronika was wonderful. This was supposed to be a joyful time. It became a crisis. I cannot recommend this boutique to any bride. If you value honesty, quality, timelines, and basic professionalism, go anywhere else.

from start to finish I was extremely impressed and satisfied wit the dress alteration. Every detail…read morewas taken in to account before I could even think of it. Highly recommend the store, the seamstress and the service!

Mr. Alberto and the Staff are very friendly, but Not the best tailoring in town. Overprice, and…read morenever on time. They gave you a promised date of when items will be ready; but you still have to wait for additional weeks. They have ruin so many of my clothing, that I stop going there. Maybe at one time, they were the best, however; with all due respect, personally they need to retire.

Gentlemen: Looking for an "old school" place to buy a suit where the staff knows their stuff and…read morewill guide you in good decisions? Or maybe you're just looking to improve your wardrobe, but not sure how? Ladies: Need a seamstress that will know how to alter and make the formal ball gown fit properly? Teens/Young Men: Need to rent or buy a tux or dinner jacket or suit for prom, cotillion or other (not so) formal event? THIS IS IT. FULL STOP. My only suggestion is to try and go before 3pm. Gets a bit crazy after that.

I coming here for a unique find for my house or to wear. This is the place to go when you want a…read moregift that is outside of the box. The inventory is always unique, fun and will have you coming back! Products change seasonally if you find something you like grab it quickly because it might not be there when you return! Parking is normally great. People there are friendly and kind.

Found these wonderful folks about a year ago and have been so very pleased with their hospitality,…read morehigh standards of service and professionalism. Laundry, dry cleaning, shirts, you name it... they know how to satisfy customers. Full service and with alterations services as well. I continue to be surprised and happy with their affordable prices that are saving us 25% compared to previous service provider. Do yourself a favor, give them a try. Steve Carver Dunn NC

From the owner: Drycleaning, Laundering, Spot treatments, Pressing, Alterations, Wedding Gowns, Seasonal Wardrobe…read moreStorage, Tuxedo Rental, Rugs, Bedding, Wash and Fold, and Local Delivery

Okay, so you know right off the bat this is a high-end store and the clothing will not be cheap. I…read moremean it is decades old and run by the Julian family, as in fashion designer Alexander Julian and his sister. We don't often pop in but decided to stop by while walking up and down Franklin Street. I had bought a pair of (expensive) socks from them years ago, and on a whim I bought a similar pair. I considered it a Christmas present to myself. The fashion and offerings are colorful and of good taste. The staff were pleasant, even though their register printer was not working, so they texted me my receipt. Worth stopping by when you're in town. PS, they also offer gift cards.

It's a proper place to get a tailored bespoke suit....too bad it's missing the bourbon,cigar,and…read morethat boys club vibe.

Unfortunately, we weren't able to find a gown for my daughter because we needed one right away and…read moredidn't have time for alterations, but this store has a great selection of high-quality formal dresses. The brunette lady there who assisted us was very helpful. Come with your purse in hand because the prices are on the high end, but many of the gowns are beaded and have built-in bras. Even for the pickiest of ladies or teens, you will find a stunning gown for any formal occasion, including balls, proms, galas, and pageants. I saw a small rack of gowns that may even be suitable for a bride or debutante.

anna was absolutely great, so helpful and so sweet. However, I was originally there a couple days…read moreago looking for a dress. the first lady to help me, was older and was VERY rude. Acted like she didn't care and acted as if she wanted us to leave. I wasn't going to go back, but i'm glad i did. Definitely recommend asking for anna if you decide to give this place a try!

We had a great experience though the pictured dress is not the one chosen but the next one was…read more Only needed to try on 3 dresses to pick the right one. Great price. Great suggestions and service for our daughter. I will say I did not like that I had to pay $7 for a cloth to take the dress home with. I think that should be minimum that is included with the purchase.

I am writing to formally express my deep dissatisfaction with my recent experience at your store…read more Based on what I endured, I would not--and will not--recommend David's Bridal to anyone I know. From the very beginning, my experience was disappointing. The consultant assigned to me was unprofessional and disengaged. After telling me to pick out dresses, she disappeared. When she returned, she handed me a few gowns with no consideration of my preferences, style, or budget. She made no effort to ask what I liked, and the dresses she pushed were far outside my price range and not reflective of my taste. She also attempted to push overpriced accessories that didn't match the dress and seemed more focused on upselling than helping. The store itself is in desperate need of a remodel. The dressing rooms were cramped, outdated, and frankly, not clean--adding to the overall poor impression. To make matters worse, after I selected a dress, I was charged for a veil I never picked out or agreed to purchase. This kind of upselling without consent is unacceptable. Shortly after purchasing the bridesmaid dresses, my family experienced a series of serious and unforeseen events. My sister and maid of honor was diagnosed with cervical cancer and required emergency surgery. While she recovered, my mother--who paid for the dresses--had to leave the state to care for my youngest sister, another bridesmaid, who has multiple sclerosis. Amid these emergencies, I still attempted to proceed with wedding plans. On May 15th, I learned my fiancé had been unfaithful, and the wedding was called off. I returned to town shortly after--only two days past your return policy--and came directly to your store to request a refund. I was told to speak with the manager, who turned out to be the same consultant I had issues with. Unsurprisingly, she refused to help. Given that her commission may have been impacted, I question whether this decision was made with fairness or integrity. Once the final bridesmaid dress arrived, I brought it back to the store to return. The associate who helped me was once again rude and dismissive. At a time when I am dealing with major personal and financial stress, this behavior was deeply upsetting. To make matters worse, your return process for online orders is fundamentally flawed. I had to hand over the merchandise, receipt, and return form with no acknowledgment or proof that the items were received. As a customer, I find it very troubling that there's no documentation provided--it leaves us completely unprotected if something goes wrong. David's Bridal seriously needs to reevaluate its customer service standards, return procedures, and in-store experience. I sincerely hope my feedback is taken seriously and acted upon. Additionally, I want to note that my sister, who has consistently purchased her daughter's prom and homecoming dresses from your store for years, will no longer be supporting your business either. Our family has given David's Bridal ample trust and patronage, and this recent experience has broken that entirely.