AN POST EXPRESS POST NIGHTMARE
31 March 2022 - I sent a Check to USA which must be there before April 19, using An Post Express Post at Drumcondra Post Office.
(I have used Express Post before: Tracking #,
Can be tracked at An Post and US Post Office USPS.COM)
8 April - An Post Tracking says item accepted at Drumcondra PO. No Further Tracking.
Called An Post Customer Service 705 7600 - Says post delayed.
11 April - An Post tracking shows 1 entry "31 March Accepted at Drumcondra PO"
Called into Drumcondra Post Office. Said item left there at 5:30 on 31 March.
Called An Post Customer Service : They will follow up with Dublin Mail Center.
USPS.com tracking says item not yet received.
12 April - USPS.com item not received.
An Post Tracking shows 1 entry "31 March Accepted at Drumcondra PO"
Called An Post Customer Service : They will follow up with Dublin Mail Center
They will call me back with update.
(An Post Customer Service can only interact with Dublin Mail Center by email ? )
13 April - USPS.com item not received.
An Post Tracking shows 1 entry "31 March Accepted at Drumcondra PO"
Called into GPO - Advised me to call Customer Service.
Called into Drumcondra PO. He called Customer Service No news.
Called An Post Customer Service : Item found and will go Express Post tonight.
14 April - USPS.com item not received.
An Post Tracking shows 1 entry "31 March Accepted at Drumcondra PO"
Called An Post Customer Service. Item still missing. Filled out Enquiry Form.
An Post Customer Service have never contacted me by phone despite 4 assurances.
An Post lied about finding my mail in the hope I would go away.
You live and you learn.
Anything important should never be sent by An Post !
The Express Post service An Post advertises is a fraud ! read more
