We visited Barefoot Reflexology in Watertown to celebrate our anniversary -- our first visit in…read moreover ten years, when we had been regular customers. We will not be returning!!! From the moment we walked in, two staff members were arguing openly and continuously. There was no attempt to create any kind of relaxing atmosphere: no music, no greeting that acknowledged we were there to unwind. The space smelled unpleasant, the lighting was so dim we could barely see, and the chair coverings appeared heavily worn and felt grimy to the touch. The foot baths were lukewarm. Throughout the session, both practitioners talked non-stop to each other -- again, no music, no calm. My massage therapist applied the same painful stroke repeatedly along what felt like a nerve line on my arm and shin, over and over, to the point where I was wincing and cried out asking her to be please be gentle. That did not make a difference. My spouse's experience was worse: her practitioner struck her feet and legs with a force and rhythm that felt less like reflexology and more like frustration with her coworker being physically redirected at the client! We were also required to pay before the session -- $50 per person -- which is unusual and, given what followed, felt like a red flag we should have heeded. I see from other recent reviews that our experience is not an outlier. That's deeply unfortunate. This was once a place we trusted and recommended, albeit a decade ago. Whatever has changed in management or staffing, it shows.

My wife and I have gift certificates dated 2019. Gift certificates in Massachusetts are good for 7…read moreyears. We went today to redeem them. The owner said he purchased the business in 2022 and did not have to honor the certificates. When the business was purchased it included all assets and liabilities including these gift certificates. The Massachusetts Attorney Generals Office has been contacted and a complaint made. I would not use the company.

There are so many choices for reputable massage. However, I am happy I chose this place 6 years…read moreago. I have never had such a consistently positive experience. Zoe is an extraordinary masseuse in many ways. She provides careful and caring attention in every session. A warm, welcoming and truly honorable person, she brings integrity at all levels to her treatment. She is responsive to the needs of her customers and ensures that it will be a great massage. I have been getting treatment for a bad back for over 50 years having gone to countless places around the country. This is the very best of them. I wholeheartedly recommend her.

I am recovering from surgery, and Sunrise Spa and Bodywork is speeding my healing process. The…read morespace is clean and calming, parking is easy, and the location is so convenient for me! I have been there twice, and I will be back! My four stars is a strong recommendation. There is room for improvement. I reserve five stars for places that are opulent, or offer extraordinary value. Although I am a long term customer of a competitive establishment, I am preferring Sunrise. What a welcome I received! Loving me some sunrise next week!

While in Cambridge, Massachusetts touring Harvard, our daughter decided we needed a foot massage,…read morewhich sort of made sense since we have done a great deal of walking in Boston and Cambridge. I also have a terrible case of Plantar Fasciitis on my right foot, so walking was pretty uncomfortable. I initially resisted having this message because they aren't cheap. I'm glad I complied and got the massage . My feet felt so much better, big thanks to my daughter for this gift and thank you Praan for providing a wonderful massage

I had the 60-min Integrated Bodywork Massage and it was honestly one of the best massage…read moreexperiences I've had. It included a great combination of stretching, pressure point work, and traditional massage, which left me feeling incredibly relaxed and refreshed. Ana was amazing - so hospitable, kind, and very attentive throughout the session. She gave the perfect amount of pressure and made sure I was comfortable the whole time. She asked for permission before standing on me and was great about communicating what areas were tense and where I could benefit from stretching. Overall, such a professional and relaxing experience. 10/10 recommend this place -don't even second guess it, just go!

The therapist are very polite and give great massages. This place is a bargain! I highly recommend…read moreit!

The quality of the back massage was very good, and I felt relaxed afterward. The room temperature…read morewas a bit low, which slightly affected comfort.

Thank you for the best Massage ever and I will be back again. Love mike heath You guys are the…read morebest.

I have been in a lot of pain, and got a massage a week ago, it was wonderful. Because it was the…read morefirst thing in a while that helped my back pain, I immediately scheduled another appt for the next week with the woman who gave me my massage. On the day of the appointment, I was asked to come in earlier. I wasn't able to, but said I could come in later. She agreed. I made the mistake of assuming it would be with the same person, I was wrong. The massage was just ok, it did not hit any of the same spots as the massage by the first woman, and I honestly left feeling upset and more tense than when I got there. I realize this is a first world problem, but I don't spend money on myself often. Not to mention it did nothing to help my pain, the whole reason I booked a second appointment.

I have never in my life had a massage that made me wish for it to end. I do not know the name of…read morethe "masseuse" but he was male and spoke little English. He rushed. I felt anxious. He treated my body like it was bread dough. He panted, burped and farted. It was awful. Please avoid this place. My appointment was at 6pm on 9/8/21

Amy gave me an excellent deep tissue massage with hot stones. She concentrates on the back and…read morearms, so let her know if you need work on your legs or chest. I am very happy with the massage and will definitely be back. There is a public parking lot a couple of doors down on Mt. Auburn St., and it looks like there is another lot as well across the street from that.

Been a bunch of times, great service options, good prices. Don't let the dark open room bother you,…read moreyou'll never notice once they start rubbing you down. Full massage (private rooms) or reflexology (open room) available. They do all sorts of levels of pressure just be vocal about what you want or if they need to increase or decrease the level. Go, relax, have some grub on the many options up and down the street. Make an outing of it.

A friend and I have used this place many times over the years. It's been good in the past but this…read moretime around it was surprisingly and disappointingly terrible. The staff was unprofessional, bathroom needed cleaning, and the massage was mediocre. During our massage, the two masseuses kept talking to each other loudly in Chinese. No idea what was being said but it wasn't relaxing. After the massage, we paid in cash (as they prefer) and the staff promptly and loudly demanded a minimum 20% tip. They were unapologetic about it. Maybe new ownership? Anyway, we won't be going back.

Ugh. It pains me to write this review. I usually go to Thai Villa nearby but they didn't have any…read moreavailable slots and I was desperate for some TLC after sleeping on a chair and then sitting through a 13-hour flight - my back, shoulders, and neck were hurting badly. Mandarin Healing Spa's good reviews were promising but the massage was one of the worst I've had in recent memory. First, my masseuse was extremely rough, almost sloppy, in terms of technique. There were several parts where she was just raking her elbow or her fist on my back mechanically instead of working out the knots/kinks. I'm not necessarily looking for Mandarin Oriental-level of care but I didn't care for the sensation of feeling like a dummy being whaled on. And I mean that literally - she was actually punching me at one point. Hygiene was also an issue. From the constant sniffles, it sounded like she had a cold and even sneezed but kept right on going (here's hoping she sneezed into her elbow and not on her hands ... still, you should go wash your hands). The bed itself was not comfortable. Again, not expecting a ton out of a no-frills spot but I do prefer not to have particle board under the head rest digging into my cheek. When I checked the mirror afterwards, I had a lovely vertical indent going down my face. The interaction at the end left an incredibly bad taste in my mouth. They're incredibly insistent that you pay the tip, if not the whole amount, in cash, which I can understand with very small businesses but I also would've appreciated a heads-up on the phone when I booked that using a credit card adds an extra $3.75 to the cost. Also, the manager was very pushy in asking for a 25% tip ($20 for a mediocre 60-minute $80 massage) and kept saying how most customers do $20 for an even $100. Regardless of how true that may be, a customer should be allowed to tip however much they want based on the experience they received, and, if it weren't for my desperation to take a shower and wash the germs off me, I would have stood firm. I've never had someone outright demand a higher tip and it was enough to make me never want to go back. Waste of $100.

Excellent professional service. I recommend this office without any reservation. Good location…read moreeasy place to park.

Sun Massage has hands down been my favorite place in Watertown for the past year. Anytime I come in…read morewith a sports injury, I don't even have to explain it... they just find it and fix it! I have seriously never had such consistently amazing massages in my life. Worth every penny and more!

I came in for a headache and left feeling much better. Snow was kind, asked all the right…read morequestions, including how the pressure was, and was responsive to my needs. She adapted beautifully to my request for lighter pressure (medium), and hit all the right spots! Lastly, it couldn't have been easier to book an appointment. I woke up with the headache, went to their site, booked the appointment for one hour later, and when I walked in she knew what to do! I can't wait to come back.

Anna gave me an excellent deep tissue massage. I feel fantastic and will be back. Highly recommendedread more

I had my first massage today with Christina and she was awesome. She knew exactly where all my…read moretension areas and tightness was. She worked diligently on specific parts and had nice firm pressure. She was professional and attentive to my needs. I had many many massages in my years and I must say she the only one who really knows how to get into the knots and kinks and she stays there for a while before moving to other body parts which is a huge plus for me. I'm also auto immune so I appreciate it that she wore a mask. I will definitely be going there again soon maybe even try her package deals. Please give her a try you won't be disappointed Cyndi W.