I have a pretty big family - it seems like we're always celebrating something! I make it a point to come to this Hallmark store any time I need a card. Yes, you can buy a card anywhere, but what makes this place special is the selection and, more than anything, the staff. I had been coming here for a couple years already, but the experience I had this past holiday season is what has made me a customer for life. I had my eye on a cute cardinal ornament for my mother-in-law. My father-in-law had passed last summer, and he loved cardinals. I thought it would be a nice gift for our first Christmas without him. When I came in last December, the cardinal ornaments were completely sold out. I was a little bummed, but put my name on a waiting/order list for it just in case. I was so surprised when I got a call a week or so later saying they were taking the display down, and they were offering me the one from the display. I rushed down later that day to pick it up, and when I opened it in my car to look at it, I almost cried. No doubt the ladies there had no idea how special it was to me to get this ornament, but I am so extremely thankful. My mother-in-law loved the gift, and keeps it out all year round. Thank you to the wonderful ladies at this store! You all are the reason I come back for every occasion. read more