I've had my stuff there for a few months now. Wasn't he plan but so far it is what it is…read more The price isn't bad. The place isn't climate controlled and I knew that. The bugs and snakes are gross. But it's by an area that has wildlife. The roads between the units is HORRIBLE! We were not warned and you can't tell by standing in the front looking down. It tore the bottom of our car. They moved us to another until but the road should be fixed. It's not safe. They themselves are super nice people. The one guys knows nothing about the office. I happened to be there on that day. The lady is very knowledgeable and fixed all the stuff that was wrong. Just know the other stuff and be prepared.

WARNING WARNING…read more WARNING I would give Freedom Storage zero stars if I could. My experience here was beyond unacceptable. My storage units -- along with numerous others -- were broken into, and somehow this all happened during the exact period when the cameras "failed." Convenient doesn't even begin to describe it. What makes this even more suspicious is that my units were not located together. Whoever did this knew exactly where to go. They would have needed to know the layout, the unit numbers, and the routes through the facility to avoid detection. This wasn't random. We're told this is a secure facility, but when I went to check on my units, I was able to access them during the time the cameras were supposedly down -- even though the magnetic lock system is supposed to prevent doors from opening when surveillance is offline. So not only did the cameras fail, but the backup security measures failed too. Let's recap: * Cameras were down * No backup footage available * Gate security didn't prevent anything * Magnetic locks didn't work as intended * Personal locks were useless (a locksmith even said they can be picked in seconds) At that point, calling this place "secure" is misleading. When everything fails at the same time, and the thefts appear targeted, it raises serious concerns about how this could happen without inside knowledge. To make matters worse, the system did not prorate my rent after the incident, and the property manager has not responded to employee emails regarding this issue in over 72 hours. And to address the likely response -- yes, you probably won't find me as a current tenant. That's because I moved out within 48 hours of discovering the theft. If you value your belongings, I would strongly reconsider storing them here. If that's how they treat the veterans in this Military community I think they should be put on the Black list for this community.

Brittany really took the time out to explain how everything works. The best price for a unit and…read moremade sure the units where right beside each other. She also made us feel welcome as soon as we walked in the door. So if you ever need a storage unit go to extra space storage

absolutely would never rent a storage from this place again. 3 rent increases in barely a yea?!?!…read morestarted at $129 now $296. I see why there's a class action lawsuit against you now.

I'll second Erik's review. After calling Eagle Disposal to request a second can, the reasonable…read moreprice was nice to hear, but I also needed to know where the dump was to get rid of an old king size mattress, broken flat screen and a few other large items. For a small fee, Micheal said they would send a flat bed truck out and pick up the unwanted items. Never thought I would be doing a review on my garbage disposal service, but they go above and beyond when it comes to customer service.

They do a great job and office folks communicate very well with the customers. The guys are here…read moreto pick up every Thursday as promised. They will take extra trash if you give them a heads up prior to pick up day. Use them! You will not be disappointed!!!

Came to pick up a part that was ordered and paid for online. They called me to let me know that the…read morepart was ready for pick up so after driving 3 hours, I thought it would be ready and cleared. The girl at the pickup counter said she couldn't do or find anything in her system and complained the whole time even after I gave her the transaction number. Well this is just bad customer service for a business that doesn't have anyone waiting to be helped. I gave her my receipt number and she said it didn't show paid for and she didn't have a way of looking it up. This is the only reason I gave them 3 stars only because she really didn't even try to help. She complained the whole time to everyone that she had phone problems. She called in someone else who quickly found it and we waited another 15 minutes before it was brought out. Otherwise I believe you could get any part needed here and would give them another chance despite the lack of service from this one employee. Very nice business. It is a large place that seems to have everything you might need for your vehicle.

Great business. Great prices. Everyone we spoke with was helpful. They saved me a few hundred…read moredollars over their competitors. The door I purchased was perfect. It's easier to purchase ahead of time and request more detailed pictures or show up to see if you'd like to continue with the sale. When I showed up the front office personnel was friendly as were the gentleman working the yard delivery. I will defiantly be back for more parts in the future.

It was an amazing experience they let me know what's was goin on every step of the way great…read moreservice from start to finish

Staff is so nice and helpful! Stopped by and they answered all my questions and buffed my door as a…read morecourtesy.