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    Ask the Community - Amy Effman

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    People searched for Counseling & Mental Health 2,075 times last month within 15 miles of this business.

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    Southcoast

    Southcoast

    3.4(15 reviews)
    1.0 mi
    Certified professionals
    Locally owned & operated

    I recently had a terrible experience with this company. I scheduled my first appointment with the…read moreoffice on a Friday for a 3pm Monday appointment with one of their therapists. On Monday at 2:15pm I asked if I was going to receive a virtual link for my appointment at 3. They said that the therapist would email me the link 30 minutes prior to the meeting. So I waited... and waited... and waited. At 3:22 the therapist finally messaged me telling me that the company never informed them of our appointment and we'd have to reschedule. I was confused and told the therapist that the company told me that she as the therapist was supposed to contact me before the meeting. Then I get a call from the company. A woman informed me that my therapist had a medical emergency and was unable to attend my appointment. To which I said, that doesn't make any sense, the therapist just told me that you as the company never looped her in that she had an appointment with me. The woman on the phone said nooo that's not correct, let's just make a new appointment, what day are you available. Immediately, I did not feel respected and this back and fourth was extremely unprofessional. I informed the woman that this experience has left a bad taste in my mouth and I will be looking for services elsewhere. Then the woman said okay and hung up. The therapist then texted me that the company didn't put my appointment on the correct date on her schedule. Which makes no sense to me. Why contact me about our appointment on a day that my appointment isn't apparently scheduled for??? Someone or multiple people were lying, I'm unsure. Please save your time and do not go here. They need to improve their custom service greatly.

    The councilor (therapist) is very easy to talk to and asks pertinent questions to delve into the…read moreissues. The meetings are Constructive and I feel really good at the end. The office is comfortable and conducive to a good talk.

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    Katharine Crowley LMHC

    Amy Effman - c_and_mh - Updated May 2026

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