I saw Richard many years ago for couples counseling and learned a lot from him. This year I was…read moreseeing Julie who had been wonderful to work with we then converted her to our couples counselor, she really helped to open me up a lot. Unfortunately I am in the process of divorce and due to finances needed to change to Kara who accepts my insurance. I have only had 3 sessions with Kara but feel very comfortable and like the fact that she's been able to connect with Julie to get a little more about my background. Well worth the money if you can afford to see the therapists at the RSOSF. It only works if your work it! ‍

I wished I had read his reviews and done more rsearch, they are only in it for the money! The worst…read morebusiness experience of my life. In mid 2020, during the pandemic, my partner and I scheduled an appointment to work on our relationship. To say $350 is exorbitant is an understand as we all know there are much more affordable options available. But I didn't want money to be a guiding factor so we moved forward. During the appointment I could tell by the questions being asked that Richard had not reviewed any of the pre-work papers we were asked to fill out. He actually held them in his hand and was reading them during the session. Totally unprepared. Rather than seek other options, my partner and I decided to book a 1 day Intensive package that included 1 full day and (6) 90-minute follow up sessions. And since we had already booked a 90 minute session, I know they charge $350 for each. I called on a Monday and was told Friday was available (4 days notice) so we booked the day. Shortly thereafter I received a phone call saying Richard wasn't actually available on Friday (he had planned to take the day off but his assistant didn't know this) so we had to move it out another week. So we had to be a bit flexible after their scheduling snafu. Unfortunately, due to some unforeseen circumstances, we had to cancel the 1 day package after paying in full. So they waive their cancellation policy in front of my face as the reason for keeping ALL of my money. Says they have interrupted business operations and they could have booked another client. Keep in mind I think he takes most Friday's off. Being the reasonable person that I am, I agree that I should pay some money for disrupting their day with a last minute cancellation. But what about the 6 follow-up sessions? They were never booked and therefore the cancellation policy doesn't apply. Do these (6) 90 minute sessions have value? YES, $350 each! And was business ops interrupted by canceling these sessions, no, not at all. But this group of unscrupulous, unprofessional business fools, don't want to return 1 dime. They are ONLY in it for the money. I would never recommend this firm. You can find more compassionate, more professional help and a more reasonable price, anywhere. NEVER NEVER NEVER. You've been warned.

Dr. Silverman is extremely knowledgeable in her field. She is driven and is passionate in helping…read moreher patients. She is very comfortable in helping people with several types of mental health issues and doesn't shy away from complex cases.

Finding someone who is a tentative listener and who can truly render excellent advice that provides…read morea visible and lasting impact in your life is something that is very hard to find, Dr. Rachael Silverman does exactly that and more. Don't be fooled by her age, her incredible level of insight and truly wanting to help improve people's lives is something you can tell immediately she is passionate about, I have referred a few people to her and everyone is blown away with how great she is!!

I recently had a terrible experience with this company. I scheduled my first appointment with the…read moreoffice on a Friday for a 3pm Monday appointment with one of their therapists. On Monday at 2:15pm I asked if I was going to receive a virtual link for my appointment at 3. They said that the therapist would email me the link 30 minutes prior to the meeting. So I waited... and waited... and waited. At 3:22 the therapist finally messaged me telling me that the company never informed them of our appointment and we'd have to reschedule. I was confused and told the therapist that the company told me that she as the therapist was supposed to contact me before the meeting. Then I get a call from the company. A woman informed me that my therapist had a medical emergency and was unable to attend my appointment. To which I said, that doesn't make any sense, the therapist just told me that you as the company never looped her in that she had an appointment with me. The woman on the phone said nooo that's not correct, let's just make a new appointment, what day are you available. Immediately, I did not feel respected and this back and fourth was extremely unprofessional. I informed the woman that this experience has left a bad taste in my mouth and I will be looking for services elsewhere. Then the woman said okay and hung up. The therapist then texted me that the company didn't put my appointment on the correct date on her schedule. Which makes no sense to me. Why contact me about our appointment on a day that my appointment isn't apparently scheduled for??? Someone or multiple people were lying, I'm unsure. Please save your time and do not go here. They need to improve their custom service greatly.

The councilor (therapist) is very easy to talk to and asks pertinent questions to delve into the…read moreissues. The meetings are Constructive and I feel really good at the end. The office is comfortable and conducive to a good talk.

Let's not pretend. I'm not "disappointed," I'm not "concerned," I'm not "slightly inconvenienced."…read moreI am pissed. I am f*ing pissed**. ReachLink is a masterclass in how to take your money immediately, automate 37 reminder emails, and then magically vanish the moment you try to actually attend the session you paid for. The app? Glitchy. Clunky. Unreliable. If it worked any less, it would be an empty screen with elevator music. And when the system fails (again), do you get a call? A text? A human voice asking if you're okay? Of course not. That would require effort. Instead, you get silence -- followed by "Feel free to... rebook." How thoughtful! Maybe I'll just keep paying forever to attend imaginary sessions on your dysfunctional app. Sounds therapeutic. Today (10/25/25) was attempt number seven. That's right -- seven failed connections. Seven times sitting there wondering why I ever trusted this platform with something as serious as mental health support. But hey, at least they're consistent: Consistently glitchy. Consistently absent. Consistently ready to charge your card before you even log in. Meanwhile, real mental health offices actually call if you're missing from a session. ReachLink just shrugs behind an automated reminder like, "Oops! Our bad. Try again. Pay again." For anyone thinking of using this service: If you enjoy stress, disappointment, and yelling at a frozen login screen, congratulations -- you've found your soulmate. If you want real support? Look anywhere else. I'm pissed. Still pissed. And everyone deserves to know why.

From the owner: ReachLink delivers high quality and cost-effective mental health and substance abuse treatment via…read moreits cutting edge tele-behavioral health platform.

The person I called on the phone wanted all my insurance information including member ID and date…read moreof birth before he would tell me if there is a location in my area. When I asked repeatedly if they have a location in my area he said they is how we do things and maybe it's not the right place for you if you can't follow. HORRIBLE CUSTOMER SERVICE!!!!

BLATANT HIPPA VIOLATION I contacted them through their website for information and was then called…read moreby an intake specialist. Over the 15 minute call I shared all sorts of private medical information with them. at the start of the call I was asked for and provided an emergency contact number. my 88 yr old mother. later in the evening my 88 yr old mother who is in poor health called me and asked who this person was who contacted her from Kandela. This person Chris divulged all my private medical information to her and basically tried to sell her on getting me to come to their facility. This is the most egregious, blatant despicable HIPPA violation I have ever encountered and says everything you need to know about their lack of professionalism, ethics and morals

For several years we've been taking our son here and we've noticed an improvement in his behavior…read moreand comprehensive development. We strongly recommend this center.

I can't say enough good things about Dr. Chilcott. My son is on the spectrum and she goes above and…read morebeyond to make sure he is comfortable and feels secure. She's patient, kind, and above all extremely knowledgeable. The neurofeedback treatment he's receiving has made a huge difference and is drastically helping him. I HIGHLY recommend the brain and welness center in Boca. Thank you Renee

Excellent-therapist team helped me tremendously. If you want to get well I highly recommend this…read moreplace. I went in 2018. A variety of addictions and issues can be addressed. Emotionally it was the most difficult and uncomfortable experience but it started me on my path to recovery and sobriety. Not easy, worth it.

The most wonderful place to recover from codependency…read more Father Bill is sadly missed by our family. He baptized me and married me as well as mentoring my career as an addiction counselor. This is magic Mountain.

Amazing knowledge, compassion.therapists are well seasoned and help many individuals, couples and…read morefamilies.

This woman is the best of the best. I have never met anyone so dedicated to their clients and to…read moreothers mental health/issues. I have been struggling with mental health issues for a very long time but no therapists seemed to understand the ins and outs of my issues. Rebecca spent so much time understanding my every thought and feeling and went above and beyond. Thanks to Rebecca, I have been much better now. I would highly recommend Rebecca to anyone who has doubts about therapy, she completely changed my mind and I will be going to her for as long as I live. Seriously, this woman is simply the best.

Tara and Dustin are not just therapists they are the kindest and most supportive therapists and…read morepeople. Besides being therapists they actually care and want to know what's going on outside of your your sessions. I highly recommend either one of them.

Tara and Dustin are two of the most kind, caring, compassionate, and effective therapists. Whether…read moreit's marriage counseling, co-parenting, individual therapy etc. they are the best! I highly recommend this practice group.

Jody is a wonderful, caring, and empathetic listener. She offers carefully considered advice on…read moreany issue that I discuss with her. She has helped me navigate many situations that I have been dealing with. I would recommend her highly to anyone who is considering counseling.

I came to see Jody Pflanzer LMFT, M Ed. for support during a challenging life transition. Her…read moreapproach is very empowering and helpful. I felt comfortable in her presence, which helped me be transparent about my areas of distress, and open minded to exploring new ways of working through them. She is a strong listener and catalyst for self-reliant problem solving. She helped me get back on track and experience a personal breakthrough.