1. Sarah Gentry

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West Palm Beach, FL

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Beachway Therapy Center - Intimate Group & Individual Therapy

Beachway Therapy Center

4.7(7 reviews)
1.1 mi
24/7 Availability
Free consultations

My experience at Beachway was complicated. Parts of the program genuinely helped me, especially the…read moregroups. I learned skills I still use around DBT, emotional regulation, boundaries, slowing down before reacting, and recognizing dysregulation. Being away from home gave me space to focus on myself, and I made meaningful connections with other clients. I expected residential treatment to build on the work I had already done with my outpatient therapist and psychiatrist. I believe I signed releases allowing Beachway to communicate with both. However, my therapist at home was not contacted to establish background or discuss work we had already completed, and she did not receive notes from my Beachway therapists afterward. I am also unsure whether my psychiatric records were reviewed or incorporated into treatment planning. Several individual therapy assignments repeated work I had already done extensively at home. At times, treatment felt more like moving through a predetermined framework than something tailored to my history and progress. I also did not know until later that I could ask to meet with my individual therapist more than once a week. I struggled with how my initiative was sometimes interpreted. After a group on boundaries, I wrote boundaries for my family and asked another therapist to help me review them. I later felt chastised by my primary therapist for doing so and never received the individualized help I had been seeking. When I worked independently on concepts introduced in groups, I felt criticized for "controlling" my own therapeutic journey and was told this likely reflected how I showed up at home or difficulty with trust and interpersonal relationships. I understand therapy should challenge you, but I sometimes felt broad assumptions were being made rather than explored collaboratively. Communication involving my ROI also became a concern. On at least two occasions, my therapist's account of what had been said differed from what my partner told me. In one instance, my therapist attributed a statement to me that I do not remember making. When I tried to clarify these discrepancies, I did not feel they were adequately resolved, which made it harder to feel secure in the therapeutic relationship. I was also uncomfortable with the emphasis on extending treatment. At one point, I was told therapists could tell within about five minutes of meeting someone whether they needed to extend their stay. The pressure around staying longer became stressful and felt like it took time and emotional energy away from making the most of the time I could stay. After discharge, I have had difficulty reaching people, getting necessary documentation completed, and connecting with resources. At the same time, I continue to receive promotional emails for other Beachway programs and retreats, which has been disappointing when follow-up on actual care needs has been difficult. I do not regret my experience. I gained useful skills, benefited from groups, developed greater awareness of my emotional regulation, and grew during my time there. But I believe it could have been much better with stronger coordination with existing providers, more individualized treatment, clearer communication about therapy options and ROIs, and better follow-through after discharge. If you already have an established therapist or psychiatrist, I would recommend asking how they will be involved, whether prior therapeutic work will be reviewed, how often you can meet individually with your therapist, what will be shared with your ROI, and what follow-up support you can expect. I came to Beachway prepared to work hard. My biggest disappointment was feeling that some of that motivation and initiative was treated as something to correct instead of something that could have been used to create a more collaborative, individualized treatment experience.

Extremely professional. Special thanks to Mark; Jason and all the nursing staff. They put up with…read moremy "shiiiat" for days. They all deserve a pay raise and a long vacation . Highly recommended. But remember: If anyone REALLY WANTS/NEEDS SOBRIETY....The Beachway Tx Staff will definitely assist you. Five Stars . Over 5 years sober and living a clean life today. Blessings to all

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Beachway Therapy Center - Health Chef Prepared Meals

Health Chef Prepared Meals

Beachway Therapy Center - Expert Clinical Staff

Expert Clinical Staff

Beachway Therapy Center

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ViaMar Health - Eating Disorder Treatment Center

ViaMar Health - Eating Disorder Treatment Center

3.4(19 reviews)
2.9 mi

Our daughter needed a miracle. We tried dealing with her eating disorder ourselves and through…read moreweekly sessions at the university she was attending with a therapist, dietician and physician, but she kept getting worse. We researched residential treatment centers across the U.S. and after speaking with several over the phone, ViaMar seemed to be the best fit for our daughter and our family. Miracles come in different forms. Sometimes God just delivers them in an instant. Other times, you need to go through the journey so that you can understand what it's like to go through the pain, the process of healing, sympathizing with others going through the same thing, and maybe even building relationships that will last a lifetime. In our case, it was the latter. ViaMar, their staff, and the community of patients and their families have been our miracle. From our first phone call with Courtney, I knew we were in the right place. Courtney genuinely cares for each and every patient and she was a game-changer for us. We couldn't ask for a better admissions director than her. In my opinion, there's no better dietician than Amanda. Her knowledge, understanding, patience, and personality make her the perfect person to help anyone through this process. Amy is one of the most amazing therapists I've come across in my life. She genuinely cares for the patients and their families, she listens and offers suggestions that will assist you in attaining recovery, and she works with the whole family. Dr. Z is the best! She really listens to your concerns (patient and family) and is understanding when it comes to medication and your beliefs. But she's also not afraid to tell you how she feels, which is refreshing. She's beyond intelligent and the patients love her! The founder and CEO, Michelle, really cares about the patients and listens when they and their families give feedback. Huge props to her for this. Most founders/CEO's won't listen to feedback from patients or families. Jeremy, Ethan, Josh, Kim, Molly, Jess, Ms. Susan, and all the nurses have also been a godsend during this process. Michelle and her team have created a place where we know our daughter is in good hands and she is getting the help that she needs. Our daughter has been working very hard in her recovery from her eating disorder, as well as dealing with anxiety and depression. ViaMar encourages the whole family to get involved and we feel this has been a key component to her recovery process. Our life has been forever changed since going on this journey, but we feel encouraged and hopeful that our daughter will find peace and recovery from her eating disorder. To Michelle and your team, we are grateful for all that you do, for your selflessness, and your love. May God bless you all.

Like everyone else mentioned these people are mean. Michelle the owner is scary. When I…read morequestioned one of the policies she screamed from her office "Get her out of here. We aren't admitting her." Then she came out of her office and told me I had 5 seconds to leave or she was calling the police. I told her to call the police. She said "Who do you think you are.". I was kicked out carry my luggage and sitting in the hot sun with no plan. Later I was told if I apologized they would admit me the next day. The next day I was on the phone crying, apologizing and begging to be admitted. They asked me "what was I willing to do to be admitted.". I didn't understand what Loteth meant and stated that. It was humiliating and they seemed to take pleasure in shaming me. They kept saying I wasn't taking accountability. I was. After 20 minutes of shaming me they said they would call me back. They called me and said they weren't admitting me and they didn't have to tell me why. Meanwhile Ethan is telling my husband that as long as I apologized for my behavior they would admit me. My husband thought I was admitted. When my husband found out I wasn't admitted, he called Ethan. Ethan told my husband that i didn't show enough remorse (i was crying, apologizing and taking accountability). When I said I didn't understand the question they took that to mean I wasn't taking it seriously. I felt like a puppet doing anything they told me just to be admitted. They seem to have taken pleasure in the shaming and humiliation. When they kicked me out they did so without any plan. I don't live in Florida and had no clue where I was. Viamar staff did not ensure my safety. My bmi was 15.2 and I was not medically stable. And the money...all of a sudden my insurance paid for care was no longer free. They were "nice" and offered a reduced fee and a "payment plan.". Haha! It was going to be billed biweekly for $1524! Michelle is scary and heartless! They caused such emotional distress. I flew back home medically and mentally unstable. I will be filing complaints and seek legal counsel. They neglected their duty to ensure I was safe. And the lies, they literally called my husband and told I him was refusing sign paperwork, as I'm signing it. Lori and Rainy come across as caring. They are wolves in sheep's clothing. Michelle doesn't even pretend to be nice. And Ethan just lies. He tells you how they founded this place because his Vanessa had an eating disorder, blah, blah. But at the end of the day he's controlled by his mother. I wish I had read these reviews ahead of time. So glad I didn't get admitted.

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ViaMar Health - Eating Disorder Treatment Center
ViaMar Health - Eating Disorder Treatment Center
ViaMar Health - Eating Disorder Treatment Center

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Sarah Gentry - c_and_mh - Updated October 2026

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