The train is just fine, the issue lies in the station staff and more specifically the blonde lady…read morewith the glasses; everytime she is in the station there are issues that she likes to nitpick and today when I had issues with the weight of my baggage she calls a friend on her personal phone and gossips about my frustration on the subject and then after finishing the call goes on to tell another passenger as he gossips outloud so the whole station can hear the issue array, saying things as I should've gotten a U-Haul and the lady agreeing until later on where she realizes that I'm a student moving out of my dorm at the end of the year. avoid her if you have anything but a bookbag she will find an issue this is not the first occurrence

The carbondale station is a sleepy little station but it is where you get on from St Louis if you…read moretake the van from St Louis station and are headed on the south bound train to New Orleans. They don't always have someone to open the station and that can be a problem for offboarding and onboarding. Especially if you need to use the facilities. It's caused alot of issues for people.

This MetroLink station is located at the Scott Air Force Base. Access from on-base, or off-base for…read morecivilians. Ample parking on both sides of the base perimeter fence line. Purchase your ticket(s) at the kiosk. A hint given to me was to purchase the return ticket as well, because they are cheaper to buy here than over in Missouri (my turn-around destination) Return to Scott AFB thru the turnstile after showing proper military ID to base security.

As far as Metro stations on this system....the safest, most well lit, secure, and isolated at the…read moresame time. Not much going on here...but it's so safe, I rarely see security posted there, but they do transit.

Arrived at 3:45. Train delayed. Said they were closing at 4 , but it was a nice day to sit…read moreoutside. Ok, but that was until it started to rain!!!!! I guess the train delay got them thinking they should open up the station since it would be five hours before it arrived!!!! Parking not great , either

Very spacious train station. There is plenty of seating on the inside and outside of the station…read moreand there is a staffed ticket station where you can buy your train tickets in person.

Tried to call and pay for a taxi for my girlfriend who was sick and having a hard time talking. Guy…read morewho answered the phone said if she can speak English she should call her self. I would walk before dealing with this person again.

They are horrible. I called them for a ride, and they started bitching at me accusing me of being…read moresomeone else. I then called another taxi service and got a ride because I refuse to be treated in such a way. I attempted to call them back at least 12 different times to tell them so, but I either always got a busy signal or a full voicemail. So when they finally called me me back to tell me they were there to pick us up, I tried to tell them I got another taxi because of their rude service. I literally got the through 'we got another' before they hung up on us. Absolutely terrible service. If you ever need a taxi in Carbondale, get Jet Taxi instead. They are MUCH faster and FAR more polite.

Tons of parking Very well lit lot Easy to find This Metro Link station has a bike trail that runs…read morenear it. While I was waiting for the rest of my group to arrive I was watching people get off of the train and grab their bikes and head home. How Green are you?????? This trail is 15 miles from start to finish. We began in the middle, we rode out to SWIC, the junior college in Belleville, Took a water break and then biked to the other end, which is near the west end of Belleville. It was wide enough for two bikes to meet and runners had plenty of room. This was a nice easy trail.

Nice place we use to catch metro links toStLouis and back all the time fast cheap easy way to go…read more Trains are clean never had any problems

St. Louis airport used to be so easy, then it got to be a nightmare, but it's easy again! Yay!…read more Plenty of food options while you wait for your flight. Nice employees throughout the airport and clean restrooms.

this airport is horrible! Alaska airlines canceled as they were scared to fly in weather but there…read morewas planes coming and going all day outta here.. there is no food before security check in except for crap vending machine food. you get treated like shit by staff, security and even the manager Roger Lotz. his number is 3147952235 he says ur stuck and that you can just deal with it when this kinda thing happens.. I documented about 5 videos of planes coming and going all day so their up to something and rerouted the flight for some peculiar reason! stay away from Missouri lambert airport! they also left my luggage out in the rain an ruined sensitive equipment I had developed an I'm just supposed wait for a claim to handle it.. meanwhile, I had investor I was meeting with at my stop and now my project is ruined! thanks to the idiots you hired to do baggag loading

There are eleven stations on the east side of the river. Fairview Heights is the one I use the…read moremost. East Riverfront may shorten my total travel time to/from St. Louis a bit, when I'm just trying to get to a game and avoid downtown parking. But, if I'm going to pay, then I'd rather get a little more of a ride. Often, there's a real live person to sell you a ticket. Otherwise, it's easy to use one of the automated ticket dispensers, $2.25 one way.

While public transportation is definitely not my favorite form (especially in the midwest -- it's…read moreso unreliable), the Fairview Heights metro wasn't terrible. It was clean, moderately efficient and no one bothered us. I say moderate because the Blue Line was down for maintenance and this put a sort of kink in our plans to get to St. Louis. Prices were the same as those others: $4.50 for a round trip ticket...although every time I use the metro, no one ever checks to see if I validated my ticket or even purchased one.

I watch the security officer at the rock road atation come to a bus and escort a blind woman and…read moredog to the platform and. Then raido the delmar officer and he was waiting for to escort her to the bis stop area were she need to go and told what time the next bus was Totallu five star's

I have been through the St Louis Amtrak station a few times and it is always an experience. Not…read moregood, Not bad but an experience. It's loud, confusing and people running everywhere with so direction it seems sometimes. When in doubt ask. The cafe needs to be renovated. It is in a rough states of affairs. I understand the sense it made to combine amtrak and grey hound but the confusion it creates at times is mind boggling when you have train passengers accidently getting on a bus or vice versa. You wouldn't imagine it happening but it does. Or people constantly getting on the wrong train because nobody uses the intercom. They yell announcements and nobody can hear past 12 feet because of the crowd. The craziest experience I have had would be the shuttle van from Carbondale station to the St Louis Station. Way too many people crammed into a van that is too small. It's been an anxiety riddled roller coaster every time I've taken it. But it is the easiest way to get to the train headed to New Orleans to see family. Once you are off the van it is easy sailing. The Security at St Louis Station immediately kicked out a guy who rode with us in the van because he thought he was a vagrant. The guy rode the van, was waiting on a ride. The security guard said "did you just get off the train"? . He said no, I just got off a van. He said there haven't been any buses get out of here. Kicked him right out and they started cussing. Escalated and everything. It was a mess. I wish they could make some serous improvements here.

Incredible easy check in. Tickets are purchased online or in station, come with 1 personal item and…read more(2?) at least one luggage as long as it fits in the overhead bin. I'd really like to highlight D. Starr (Danny) for his incredible hospitality! 7 am and he is chipper, informative, and smiling.

I love this Amtrak station. Compared to the downtown STL stop, this is like flying first class…read more It's been a while since I've taken a train out of here, but we did a while back as a wrap up to a bike ride along the Katy Trail. We hired a shuttle from a St. Charles bike shop (Bike Stop Cafe) and they transported us here. I love the vibe of Kirkwood itself, and it doesn't hurt that there's an ice cream shop right next to the station. The folks were friendly, the station is clean, the train was timely... all in all, a great experience. Again the downtown STL stop feels more like a rough bus station, so if you can choose between the two, I'd opt for this one.

During COVID the station interior is open only for passengers--when it's open. Picking up a rider…read moreat midday on a Thursday the building was locked and dark. Delivering a rider at mid-afternoon on the weekend the station was open. Masks required inside. It's a cute, comfortable station. For waiting passengers it's more inviting than Amtrak's St. Louis depot. It's also easy to pick up riders here with 2 or 3 hour free parking close to the building. Kirkwood's adjacent downtown provides interesting browsing before or after a train ride.