The service is excellent, I recommend for everyone, also tue staff are very professional and very…read morefriendly people

I am not happy with advance America . They contacted me on Monday October 20th & offered me a loan…read morefor $2000 at 10% at $100/month. I completed the application online & it was approved & I was told I just needed to go through their verification process. I gave them my Wells Fargo bank information & they deposited $135 to my account & than I had to purchase a Maceys gift card & send to them. They than deposited $200 on to my account & I was to purchased another Marcys card for $200 & sent it to them. They advised me everything was good & I was approved & I would receive $2000 to my bank account which I never did. My bank is withholdong $135 as the said the deposit was not good! Now I have to close my bank account for fraud! I do have a printed approval letter from them that I signed but I was told by another advance America in my local area. & they said it was fraud!!

I love Theresa! She is always so pleasant when I walk in the door, reocgnizes me every time, and…read moreknows just how to help me manage my finances! Would give 6 stars for her alone!!

Trax and the branch manager , Jim , were great handling my son as a first time car buyer. Whole…read moreprocess was very thoughtful and well coordinated. I had financed a car years ago at the same location and it's good to see the customer service experience is still top notch .

Pulled into the drive thru window like I do every month and request a money order, as usual they…read moresomehow think I want cash, I return cash and say I needed a money order. She gives me my money order and then accused me of stealing $200 from the cash I never asked for. When I go inside to find out her name (Janet) she says "oh I found it" Yeah don't go here, this bank literally scams you and accuses you of stealing. I think they are officially worse THAN Bank of America. Will definitely be closing my account with them. Imagine a banker who can't count money and accuses customers of stealing. I do not recommend this bank at all and Janet should be fired since she is incapable of counting. Unprofessional and stupid people work here.

The staff here is always super friendly i've never had a better banking experience. Always making…read moresure your taken care of and if I ever need help they are more than willing to help me figure it out! Thank you

This bank is the worst Chase bank I've ever been too. They are rude and very unfriendly If I had…read morethis as my only Chase bank I'd switch to another bank very quickly. Stay away from this one at all costs.

I've had Chase since I was 18 years old, I never had any issues. I have savings/checking account.read more

If you plan to use Bank of America to transfer money via wire, prepare for a traumatic experience…read moredue to their extreme corporate ineptitude combined with intimidating actions towards their customers. My experience began on 02/03/26 at 12:27 AM with a request for a domestic wire transfer to a US bank account for a mid-five-figure amount to the owner of the home I wished to purchase. On 02/02/26 at 5 PM, they rejected the wire transfer without explanation, without any involvement, and with complete arbitrariness. Due to the urgency of the payment commitment, I requested an appointment at the bank branch in Plantation, FL. The employee, with apparent reluctance, identified me and connected me with a phone call to the bank's wire transfer center. A clerk, using subjective and malicious criteria, decided whether the transfer would be credited to the recipient or rejected. She then subjected me to a humiliating interrogation, with the demeanor of a police officer interrogating a criminal. Some of the questions were: Do I know the owners of the property? Do I know the seller's bank account status? Have I physically seen the property? How did I get the purchase agreement? Do I agree to the terms of the negotiation? How do I obtain my funds? It was an interrogation worthy of a KGB agent, conducted by someone with a sadistic and cruel demeanor, forcing me to request a new domestic wire transfer, wasting two days. After 6 long days on June 6th, 2026, at 2:00 pm, I went through this "via crucis" feeling powerless and humiliated because I couldn't pay with my own money, fulfilling my commitment and duty to acquire the property. I proceeded to close my account with Bank of America because they violated my rights and were incapable of handling my case.

They need to open more banks. Old people needs help. U can't find a bank anymore in polk coutyread more

I've never had any problems with this branch. We have been coming here for 3 plus years. I find…read moreall the staff to be pleasant and courteous always! During coronavirus the banks have been closed. If you need to go into the bank you will have to make an appointment. I have had to do this on more than one occasion. I've called in the morning and been given the same day appointment. The inside of the bank is clearly marked for social distancing. Also, all of the employees are wearing masks. This bank also offers outdoor drive-up services.

If i could rate the service lower i would…read more I called the wells fargo 1800 number to make an appointment and I was told I must use the app to make an appointment. I made the appointment for 12:30 pm and I arrived 15 minutes early. It is now 1:10 and I have yet to see an agent to notarize a few documents. I read the reviews on google before I choose this location and they were 2 Stars. I can clearly see why now. This is my second and last time using this location. By the way. Its 1:15pm and I am the only one sitting and waiting and I have yet to be assisted.