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    ampm

    1.8 (9 reviews)
    Open • Open 24 hours

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    1 year ago

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    CVS Pharmacy

    CVS Pharmacy

    1.7(24 reviews)
    0.7 mi

    Wow! I had no idea the target pharmacy was now cvs?! When I lived on the east coast I loved cvs!…read moreGreat prices easy locations... good services... perhaps they need to advertise a little better? Or I should pay attention more?!!! Lol! I do buy a lot of my medicine cabinet goods a the target pharmacy aisle!!!

    Use caution when scheduling vaccine appointments with CVS!…read more I had an appointment scheduled today, when I arrived 10 minutes prior to my appointment time, there were over 10 people in line waiting for their vaccine appointments (all had scheduled times earlier than mine). I had another appointment later in the afternoon & it was clear based on the number of people waiting for their appointments, I wouldn't have time to wait. I did not approach the counter as the people already in line were quite agitated & already speaking with the counter person. I left and proceeded to another pharmacy in the same shopping center & as a walk-in received my shot within 15 minutes. When the pharmacy that provided the shot attempted to bill my insurance, they were told I already received a shot at CVS & therefore the claim was rejected. They contacted me for an explanation & requested I resolve the issue with CVS. A few issues surfaced as I attempted to contact CVS to correct the situation 1. The CVS Pharmacy phone system only allows customers to leave a message & wait for a return call (which never comes). The workaround is at the beginning of the call, identify yourself as a medical provider (option 1). 2. I was told the CVS system automatically bills insurance based on an appointment being made (without any confirmation you actually received your vaccine & without any signature from you as the patient). 3. A CVS Pharmacy employee must manually reverse that automatic billing (which they did while on the phone with me). 4. The CVS Pharmacy system allows vaccine appointments every 15 minutes but clearly doesn't staff appropriately to support that commitment. What I saw today was one frenzied pharmacist, juggling between administering vaccines & filling RX orders In the end, the pharmacy that actually provided the shot was able to resubmit the billing to my insurance. However, it required a significant amount of rework (multiple phone calls, "gaming" the CVS phone system to actually speak to a person, a CVS clerk having to manually reverse their automatic billing). Very poor customer service! Is it even legal for a provider to bill insurance in advance of rendering any services?

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    ampm - convenience - Updated October 2026

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