I can't even leave a one star rating for this horrible place to get any type of hair cut, color,…read moreservice or any other service they offer. This is by far the worst experience I've ever had in my life. I would rather go to my dogs groomer than have Misty ever even glance at my hair. She and the establishment are very unprofessional. The establishment is very dirty and unsanitary. She fried my hair beyond anything I've ever experienced before in my life. It started with a phone call she was running late (which I can understand under certain situations) but being the first client of the day scheduled and was there for over 7 hours for a root touch up, color and cut was totally unacceptable. I warn any and all to stay as far away as possible from her and this business. I had severe chemical burns on several places of my scalp. She totally ignored me and then way over charged me and I didn't have the correct change and she didn't even ask me if I needed change. She charged $160 to destroy my hair and then kept the change I was due as her tip without even asking and sent me out the door with my hair soaking wet. Didn't even blow dry it. Needless to say I'll never be back and will warn all locals to stay far away. I kept my cool but decided everyone needs to know how horrific this so called salon is. I don't even think she has a license but will be reporting her to the BBB and the IN Board of Cosmetology. She has no business dealing with chemicals what so ever on hair. She doesn't have a clue what she's doing or how to perform any kind of service to a client. I lived through the 80's big perms and never had anyone mess my hair up so bad. Please beware and stay away from this business. It's a true nightmare. One more thing, this was my 1st and last appointment with her and Misty's House Of Cuts. I don't know her except for the experience I had and I don't ever want to see her in my life again. The first introduction the day of my appointment was enough to last me a lifetime. Also, her kids are there after school and she spends more time disciplining her two boys than a customer who was stuck there for over 7 hours. Totally appalling. Thumbs down all the way and not even the tiniest hint of even a tiny point of a star on 1/4 of one, but they make you leave at least one but she deserves -100,000 stars!!! Not deserving of running a business at all and especially as a cosmetologist. She must have graduated last in her class at the worst cosmetology school in the entire state. My dog or cat could have done a better job. More than disappointed and have grown more angry everyday when I try to fix this mess she left with my hair and burns on my head.

I had a series of 3 microneedling sessions with infusions. The procedure lasts about 10 minutes and…read moreis only mildly uncomfortable. There is very minimal downtime and the redness subsides within a few hours. I have noticed an improvement in my melasma, texture and dullness of my skin. Brittany is great about offering cost-effective solutions in addition to her treatments. Scheduling is easy and convenient!

More than a waxing boutique! I was looking for a spot for affordable but high quality skin care,…read moreand My Little Secret fit the bill! I purchased the package of 3 micro-needling sessions which was the way to go since it saves some $. Overall though her prices are at or below every other local place I've checked. Britt is so kind and easy to talk to, and she does a great job of explaining the process and the products she's using. The micro-needling was pretty simple and quick. It's slightly painful on the first session, but the numbing cream she uses helps with that and it gets better with successive sessions. She takes photos before and after so she can keep track of your progress and recommend treatments or products based on your needs. She doesn't sell products there which always makes me feel better, like she's really recommending the best thing for you, not just because she's selling it. Healing went well and my skin looks better than ever! She says she can age you backwards and honestly, I believe it. She does a good job of explaining aftercare and answering any questions you may have. She also does a quick check up two weeks after your first session just to make sure things are going well. I believe the boutique is currently in a transitional space while she waits on another spot to open up nearby. I can't wait to visit once that happens, I'm sure it will be even more relaxing and lovely. Next up I'm going to try micro-needling on my neck and chest to reduce wrinkling and up collagen production. I had no idea you could treat those areas, I'm excited to see results!

I love this place!!! I should have left a review earlier but i chose to text all of my friends ans…read moresorority sisters first. I have had horrible acne my whole life, I hate getting my eyebrows done because it always causes a breakout. I came here in hopes to avoid that and it was amazing. Even just for an eyebrow wax she was so cautious about my skin, asking questions before to prevent anything possible. It was so nice to be taken care of as opposed to just a quick standard wax you would get anywhere else.

I have been here multiple times and I always leave pleased with the services provided, the clean…read moreoffice and feeling comfortable. I will continue to go to Christy for multiple services. I highly recommend when a friend asks :)

Woah, how did I miss this gem in Bloomington?…read more Professional service with cheap prices... what more could I want? The staff are super friendly and when I called they warned me about how my walk in may not work out later in the day because of how busy it could get. I made an appointment, arrived on time and my technician was ready and waiting for me to start my service. Everyone was friendly and the technician made sure to explain about aftercare. Overall, it was a very pleasant experience. And their prices definitely are awesome. Possibly the cheapest in town, or at least I haven't seen anything cheaper! It looks like they sell unlimited waxing cards for Brazilians or underarms in a three month period. Potential to save even more money!

Been to a few places for waxes in Bloomington but this is by far the best! Rita was very thorough…read moreand paid close attention to detail. It wasn't uncomfortable or awkward as bikini waxes can sometimes be. She explained everything she was doing step by step, and even has a trick to ease the pain that comes with waxing! Prices are also very competitive. I'll definitely be back!

Conner really took the time to figure out what I needed out of the season. He then followed up…read moreafterward and showed me some stretches that would help me with my problem areas. He was very thorough, and I felt like he did a great job focusing on the areas that were bothering me the most.

Some massage therapists are very knowledgeable and treat you based on what you want, while others…read moredo what they think is best without really listening to you. They also vary in timing, you can pay for 90 mins and some therapists will get done in 80, others 85, but never the full reserved time in my experience. Im not very outspoken so it sucks when you're paying $120 (not including the tip....) and leaving the place not completely happy/feeling relaxed. There are other spots in town that offer more consistent services (and for much more reasonable prices compared to here). One pro is that this establishment is more professional seeming (announce they're washing hands before/after, give you water and go over some at home exercises to do in between sessions), so not all terrible, just not worth it (imo) for the price. I've tried 4 different therapists here (in my 5 years living in Bloomington) and Tanya G seems to be their best (I never tried Amber but heard good things abut her). Lastly, this one is probably a minor "complaint" and totally not related to the therapists but in one of my last times I was there, as I was waiting to check out/pay, I overheard the front desk receptionist tell the lady in front of me "people typically tip 20%, thats what is usually acceptable" after the lady had said "ooh and tip too" and it made me feel inclined to tip over $20 on a not so great service to begin with (I used to tip $10 there). I don't love this recent culture of pressurizing customers to tip (especially when you're charging premium prices).

Had a GREAT experience. The shop is beautiful and the people are really seeet and nice. Would go…read moreagain if I wasn't going outta town!! Got waxes for brows, upper lip, and sideburns. Bethany did emmm.

I really wanted to love this place, but am sad to not have had a better experience! I went today…read morefor my first bikini, full leg, & underarm wax. There are a few elements to review here. First, the girls working were all kind. My waxer maintained conversation throughout the entire waxing process to help distract from what I'd think would be a pretty painful & uncomfortable process for most people (I have a pretty high pain tolerance). My first negative was the fact that they never took the time to explain to me what in the world was going on and what I needed to do post-wax. Thankfully, I'm a researcher, so I had a good idea of what to expect walking into my appointment, but my waxer didn't explain a single aspect of the wax to me - just went ahead and started, despite clarifying it was my first wax. When I was leaving, they handed me a couple mini aftercare products and said bye. I wasn't bold enough to ask what they were because I felt very much like I was being rushed out, so again, I researched and determined a good course of action. I feel as though if you have someone who is coming for a first wax, you really need to be clear what is going on and especially what the aftercare process should look like, you don't want them to mess anything up! My second biggest complaint is the amount of bruising I have! Unfortunately I can't upload pictures of this because of the location (bikini wax), but it is pretty significant. Also based on research, I think this could be due to the technique used by my waxer that led to this not being the best experience (not making the skin taut, rewaxing the same area, etc.). Had I known these things in advance I would have spoken up, but here we are :( One suggestion I'd make to this place would be to also figure out a way to make the rooms slightly more private. They have the layout of the waxing rooms with the waxing tables/beds facing so that, if laying down, your legs/private area is facing towards the door. I mention this because, if the door opens for any reason, you would be completely exposed to the brows/lashes area of the salon. My waxer stepped out of the room and asked me to remove my underwear and lay on the table, but I wasn't comfortable doing that until she was back in the room with me, knowing that the door would swing open and I'd be exposed to who knows how many people! Probably worth considering switching the tables to another wall to protect the privacy of the clients!! However, one of the perks of this place was that they treated my service dog with so much kindness. They were very welcoming and had no issues whatsoever with her coming into the business. I'm always so thankful for places that are accommodating of ADA like this!!

Went for a self-care day and ended up being very unsatisfied. A lot of my finger nails are uneven…read moreand crooked and super bulky. My nails feel heavy. My toes are so uneven with the polish, the photo doesn't do justice!!!!! The lady that did them didn't even say a word to me. Won't be going back and very disappointed in the service. Almost seemed like she was in a rush and there was only 2 other people in there when I was there. Very upset.

Absolutely do NOT get your nails done here, at least not by the new nail techs. I am in disgust…read morewith my nails. The pictures can say it all. Spent even more money in the end to have to get them fixed. I definitely won't be back. If you want to get your nails done in Greencastle, go to Sky Nails.

Jackie and the rest of the ladies at BBB are amazing! Jackie has been cutting my hair for years,…read moreand she's the only stylist I've been to who really knows how to cut curly hair. I love that she regularly seeks out opportunities for professional developmental. Jackie introduced me to sugaring a while ago, and I will never do hard wax again! She is a pro with this hair removal technique. The salon is always clean and the products used in my hair are amazing. They're always adding new services, so check them out! I highly recommend treating yourself to a facial!

I have been getting Brazilians for years, despite the pain, lol! I recently moved to the WL area…read moreand had to find a new place. I saw Mal, and she was amazing. Sweet, hilarious, put me at ease, and best of all the least amount of pain ever. She did a very thorough job. Will be back!

Just had an amazing facial from Lillian today. My skin feels soft, and I feel rejuvenated and…read moreglowy!! It was exactly what I needed at this busy time of year!

I got a great chemical peel from ProGenics and I know at least 2 of my friends who have done the…read moreCoolSculpting with great results. They offer great services not found in many other medispa facilities. Heather was very informative about the products she used on me. I'll definitely go again.