Derek is efficient, on time, and delivered what was promised. We asked Derek to remove our broken…read moregarbage, and he removed it, re-piped our kitchen sink, and disposed of our old garbage, all for the price he quoted us at the beginning.

5/5, definitely recommend!…read more My garburator was leaking and I needed it fixed. I sent out messages to multiple different plumbing companies through Yelp. The other businesses either told me to give them a call at another number, didn't respond, or gave a quote but without much details. Derek messaged me back with a detailed breakdown of the cost to fix it depending on what the issue is and approximately how long it would take, and also when his next availability was. Thus I was able to book a time to get my leak fixed and a good idea of how much and how long it would take with no hassle. He arrived day of, got right down to work and was very nice and professional the whole time. My newly installed garburator has been functioning perfectly and I've had no further issues for the past couple months! Easy, fast, straightforward, friendly, and with a knowledgable professional. Don't know what more you need, but I am definitely hitting Derek up if I ever need more help with plumbing issues!

Ali Khidri exhibited exceptional experience, professionalism, and efficiency throughout the…read moreservice. He skillfully modified the pipeline, installed the new dishwasher, and provided significant assistance with the removal of the old appliance. The entire process was seamless and satisfactory. He well explained the procedures and ensured there were no leaks. However, the labor charges were a bit too high leading to a one-star deduction in the overall rating.

Electrical work done in upper suite of house & lower suite had power fail in bathroom. Upper suite…read moretenants called over next few days & left messages with no return calls. Terrible to keep tenants in the lurch like that after an expensive bill was paid. Will not use their services in the future & will not recommend them to anyone. Big name company with no accountability.

Being an adult is becoming overwhelming. Not having things magically work because my parents fixed…read morethem is rough. I noticed that my hot water tank started leaking over the weekend and dreaded having to shop for a plumber. I don't do well in a crisis. Before I started looking, my friend recommended Jonathan to take a peek. He was polite and responsive, going over all the details and gave me a quote over the phone so I could confidently compare prices. When I went back to him with a lower quote, he matched it and was even there the same day to replace the tank. Everything was priced as discussed and he worked through the evening before it was all cleaned up and finished. Phewf. I can't recommend him enough. After calling a plumber, you just want everything to work and for the price you agreed to. He was a professional through and through.

I called on a Friday to have my hot water tank replaced due to the lower element overheating…read more Jonathan replied quickly and gave me a prompt response and rough estimate. He arrived the next day on time and replaced the tank efficiently and answered a few questions I had regarding various issues I had with the old tank. Friendly, prompt, knowledgable service and charged according to quote with out any surprise charges. I would definitely recommend to anyone needing their services offered.

We've used Heatco twice now, once to replace the furnace burner and the hot water tank a number of…read moreyears ago, the second time just yesterday to replace the complete furnace. Theo was the technician the first visit, and Sia did the recent call, both provided top shelf service. I found them to be on time, accurate, very fair price wise and ultimately highly trustworthy, along with being good people. They won't sell you something you don't need, but also won't just band aid a solution. They will recommend what is necessary to do now with an eye down the road as to what will be your best choice long term. In our case, they could have replaced the blower and other parts on the old furnace for about half the price of a new one (which comes with a 10 year warranty), so the decision was easy to replace the entire unit. Expensive now but don't have to worry about again. Cannot recommend these gentleman and this company enough!

Super impressed with the service. Called me back right away to book an appointment and kept in…read morecontact as well as came on time. He spent a long time trying to figure out the problem with my fireplace, however it ended up he didn't have he part to fix it, so he went away to find out where to get it. After spending two hours on it, he decided he would have to get a specialist to help with it. And he didn't even charge for the time! I really appreciated the professionalism and work to fix it.

Fantastic service! The team was professional, efficient, and friendly from start to finish. Harmeek…read more& Sam did our installation and they were awesome! They did a good job explaining what an expansion tank can do for my house which I really appreciated. My new water heater works perfectly, and the whole process was stress-free. Highly recommend!

Great company to work with. They installed my water heater about 4 years ago. Just recently we were…read morehaving some issues with the T&P releasing water. They were knowledgable and informative on the phone. Their team was there in a timely manner to install an expansion tank and everything has been working beautifully ever since. Thank you!

I've been with Ashton for over twelve years. They have great service and try to keep their…read moreappointments. I've had issues with them before but we're able to resolve them. My only advice is don't make afternoon appointments because they sometimes get backed up and have to cancel. The work they do is detailed and usually gets repaired the same day. They're not the cheapest but they're not the most expensive either. All in all I feel confident in their work.

They don't deserve even 1 star! I sued Ashton in court because they completely destroyed my shower…read morewall! Even after the judge ordered them to pay for all the damage they caused, in addition to refunding my money, Ashton refused to obey the court order! The courts then had to issue a WARRANT for arrest to force them to pay! DO NOT HIRE ASHTON! I made the unfortunate mistake of hiring Ashton to replace a leaking faucet and they quoted me $1900. Instead of simply installing a new faucet as we had agreed, two plumbers from Ashton showed up and unnecessarily broke my existing tiles, damaged and removed the concrete around the pipes creating an enormous hole in my shower wall, replaced my old pipes, and then installed new pipes for the faucet several inches off center with no concrete. They then wanted $3600, insisting that I now had to pay $1500 for garbage disposal. Ashton later admitted they were aware the pipes were not centered and kept quiet hoping I would not notice. After Ashton finally straightened out the pipes, I had to hire someone to temporarily attach tiles to a non-existing wall. Ashton then sent the original plumber to incorrectly attach the new faucet! I wrote a letter to David Fowler, the service manager at Ashton, as well as to the President and Vice President. David said he would send a plumber to attach the fixture properly, but nobody ever showed up. I ended up having to hire a different plumber to finish the job. All I wanted was a replacement for my leaky bathtub faucet and ended up with a complete nightmare! The judge stated that I did not sue them for enough money!

Ryan resolved our plumbing issues with our toilet. He was very professional, worked hard at until…read morethe job was complete. I would recommend Ryan and Vancouver Plumbing Connection for any of your plumbing needs.

We called these guys to install 2 new bathroom faucets. The guy started out friendly, but gradually…read morebecame oddly hostile. It didn't help that he went down to his truck twice to "get something," spent at least half of his time talking to us (calling us "ladies" the whole time), and at the end charged us for 1) all his dilly-dallying chatty time; 2) something called part purchase driving time, as in the time it takes for him to drive to a store and buy things like a wrench, not anything particular for us; and 3) it was something like 2 hours and 20 minutes -- including about 20 minutes total that he was gone to his truck -- and he rounded UP the total to 3 hours. We were appalled, but desperately wanted him out of our hair. Talk about a plumber who gives a bad name to all the honest hardworking plumbers.

I've used this company in the past for a clogged shower drain and sink issue. I can't emphasize…read moreenough how great the team is all around - customer service, price and service. My #1 go to for plumbing, won't even think about using another company for my plumbing needs. Thanks again!

Horrible service and the guy who worked on my toilet ripped me off…read moretook way too long, didn't come prepared and really unhappy with the service. in the end he kept coming and going wasting my time and i had to miss work cause i was waiting on him to finish

My basement suite toilet clogged and they gave me quick answer for my situation and good service. I…read morehad called three plumbers in Vancouver but only here responded within one hour even it was after their business hours. Others replied next day. The plumber advised me some concern for the future and what I should talk with my landlord. That's helpful. I received the invoice next day and had paid by online. I had very positive impression for this company's service. Highly recommended.

Terrible service, lazy worker, didn't even provide the correct service and on top of that, but…read morewasn't even eventually fulfilled, charged full if not extra price. Left the project worst than before and attempted to book another appointment for another useless upsell. Terrible. This is also my review from Google reviews so do not mistake this for A troll complaint, it is to prevent other people from getting ripped off