*Let me start by saying, this review is not mean spirited or untrue. My review is an honest account as a tenant. Most of the maintenance and office staff were nice to deal with, but the problems still persisted. As stated below, I tried multiple times on every level to handle the manner privately without success. The same review was posted on Apartments.com & Google - both of which are now hidden from public view, in spite of being honest reviews. This post is an attempt to prevent anyone else from getting sick. I lived at AMLI Westside for 2 years. Below is my experience over 2 years in 2 apts. Issues: * Neither apt was cleaned or painted. * Depending on apt. location, you can both hear & feel the train to varying degrees. * Loud music, parties, cigarette & cannabis smoke on a regular basis. * My car window was smashed along with more than 40 other tenants. o I had to pay out of pocket & my car and renters' insurance skyrocketed with no claims & a perfect record. * 2nd apt was missing the fire alarm. * Accumulation of mold and sludge on both the kitchen and bathroom faucets from the pipes in 2nd apt. o Maintenance just cleaned the outside of the faucets. Refused to replace faucets or call a plummer to assess/treat/replace pipes. * Flood in bathroom from upstairs apt. in 2nd apt. o Never remediated or offered dehumidifier. The stained ceiling & excess calk wiped on ceiling remained throughout the lease. * Copious amount of soot entered apartment through HVAC system covering all belongings and made me very ill - mostly 2nd apt. o Repeated attempts to address issue as accumulation & illnesses became worse. o New maintenance team found my air filter installed incorrectly at end of lease, allowing soot direct access from maintenance room, per employee statement. Explains extreme amount toward end of 2nd lease, but not why it happened before - in both apts. Or why it continued. *Apts inspected & air filters changed quarterly. * 2nd flood, at the end of my lease, at sliding glass doors in 2nd apt. o Outside company called. Tech said there was no way to fix the issue. Noted additional cracking around door - stated flooding had been happening over extended period of time but just broke through to inside apt. Told both maintenance & outside tech I heard metal railing straining during windstorm. Tech stated that was concerning due to prolonged water damage but no repair. Direct results of the above issues: * I had to move due to illnesses from the above. All symptoms/illnesses developed during this time. * Removal/disposal of all furniture, rugs, clothing, and many affected belongings. * Insurance company denied claim. * Became chronically ill throughout my tenancy and continue to get worse. The issues diagnosed so far: o Receding gums, yellowing and shifting teeth. Requiring surgery and orthodontics from sludge in pipes. o Heart failure due to toxin exposure - both mold and soot. o Acute edema throughout my body. Pulmonary edema, and a secondary edema in my lungs. o The lobes in both lower lungs have partially collapsed. o A small tumor on my lung. o Cysts on my liver and in both breasts. o Burning eyes, nose, and throat. Migraines, debilitating fatigue, GI issues and more. All caused by toxin exposure from AMLI Westside - verified by the Georgia Occupational and Environmental Toxicology Clinic. At the end of my 2nd lease, I informed the AMLI Westside office that my apt. needed professional cleaning/repair so no one else would get ill. I was told they would just paint over the soot and mold. I was then informed they had been aware of the issues for some time, as several other tenants complained of the same problems... after gaslighting me throughout my tenancy. When I informed the AMLI headquarters of all of the above (complete with photos), I was told they were unable to substantiate my claims and dared me to sue them. read more

See all

Formal Complaint Regarding Discriminatory and Inconsistent Leasing Practices at AMLI Westside I am extremely disappointed in my experience with your property, and I feel it is necessary to speak on how unprofessional, inconsistent, and frankly biased your application process has been. I successfully completed your initial screening through Verifast and was approved with conditions, which was clearly communicated to me by your leasing staff. In addition to that, my financials were verified directly through Verifast by securely linking my bank accounts. Nothing was manually submitted or altered on my end. Everything was pulled and verified through your own system. Despite this, I was later contacted and questioned about my employment offer letter. I provided a signed offer letter that clearly stated a tentative start date contingent upon background check clearance. That is a standard condition. Because of that, my start date was slightly delayed, which I explained clearly. Instead of handling this situation professionally, I offered multiple reasonable solutions. I offered to provide an updated offer letter from my employer. I also offered for you to directly contact my employer to verify my employment. Both options were refused. I was then told that because I did not yet have pay stubs, my income could not be considered. That completely disregards the fact that I provided a signed offer letter, verified financial data through your own screening system, and was willing to provide additional verification. No effort was made on your end to confirm employment. No due diligence was exercised. It felt as though the decision had already been made, regardless of the documentation provided. What is most concerning is that you relied on Verifast to initially qualify me, including direct access to my bank accounts, yet chose to ignore those verified results when it no longer aligned with your decision. This was not a matter of me being unqualified. This was a matter of unwillingness to fairly evaluate a qualified applicant. For a property that presents itself as high end and professional, this experience was the complete opposite. It was rigid, dismissive, and lacked fairness. I would strongly caution future applicants, especially those transitioning into new roles, that even with legitimate documentation and verified financials, you may not be given a fair opportunity. This experience did not reflect professionalism. It reflected bias and a lack of reasonable evaluation. read more

This was my first time living alone and the staff at Amli Westside made the process super seamless. I was madly in love with the area, its convenience, amenities, and access to all of my favorite social things. Alaycia (i may have misspelled) helped me with my move in and was super communicative during the entire process. I became close to many of the leasing agents such as Fatou who continually greeted me warmly and was eager to assist with any issues i have. Many apartments struggle with efficient Maintanence but one of my favorite things about this complex was the quick turnaround from maintenance. They would get most requests done in less than 24 hours. I want to personally give praise to Josh in Maintanence as he was super timely and helpful. While I've moved on to a different area in Atlanta, this location will always have a very special place in my heart and i hope you all love it just as much as i did. Move out was also seamless and the staff worked with my time constraints. I had so much fun decorating! For a studio, it surely didn't feel like one as my studio model was built in a way that was functional and sensible. Thanks Amli! read more

AMLI Westside - Amli studio apartment - Apartments Near Me - Atlanta, Georgia

See all

I've been a resident of AMLI Westside for a few weeks now and I can honestly say that living here has been an amazing experience. The leasing team (Michelle, Fatou, and Victor) and the maintenance team; all have been amazing and incredible; during my move-in (and few days after), the leasing team was proactive and extremely helpful. I absolutely love my spacious apartment, the amazing amenities (spacious gym, private workspace and rooftop views of the city) and the friendly neighbors; all have created a warm and welcoming atmosphere for me. One of the things I love most is the location. The neighborhood is fantastic, offering a prime location with tons of restaurants, shops, bars, and entertainment options. Being close to everything in the city and residing in a walkable area has truly enhanced my enjoyment of living in Atlanta. I genuinely feel like a part of the community and am grateful for the opportunity to call AMLI Westside home. read more

Super helpful staff! Eric Frazier on the maintenance team came by literally the day after New Years to replace/repair some stuff in my home and he was wonderfully cheerful and fixed everything within minutes. My whole experience at Amli Westside has been pretty stellar! read more

Today Mr. Eric Frazier in the maintenance department was so helpful taking care of my maintenance issues. I spoke with him this morning in the hall and he immediately stopped by and unclogged my sink and fixed my dishwasher in apartment #449. I truly appreciate his excellent service today. read more

Here's what you need to know if you're considering Amli Westside. FYI I've lived here now for 16 months. Staff: The management staff are amazing; Professional, responsive, and genuinely happy to help. Neighbors: Feel like family. The management team hosts themed mixers every month in the community room with great food, drinks, music... we all get together and just have a great time; get to know each other! Cleanliness: A1. The Cleaning Woman is so friendly, youll see her every morning as you're heading out to work or school. The building is VERY well-kept. Location: It will make you never want to leave. Its located in the heart of west midtown and SOOOOO many trendy restaurants, bars, gyms, and attractions are literally outside your door. Noise: I want to speak on the TRAIN specifically! I live on the "Train Side," and the train moves so slowly that it's white noise. Safety: This is a secured property in a small, and safe neighborhood. You'll see security walking the premesis at night. I haven't seen any vehicles beyond the gate broken into! However, if you're new to ATL, It's almost law to keep your vehicle empty when you're not in it. BUGSSSSSSS!!!!!!!! I have never seen a roach or water bug on the premises in 16 months. I saw an earwig or two when I first moved in, and Shay quickly put me on the exterminator's list and I haven't seen them since. The worst part, is that I will be moving next month and I'm so SAD!!!! I I will truely miss living here. Josh, Brandon, Shay, Alakia and our newest management members, I thank you all for making my experience living at Amli Westside, an amazing one. read more

Update just got a call from the leasing office threatening to rescind credits on my account due to my previous comment. Further proof that this property is not worth your time or money. Highly recommend any other property in the area. Also read more

AMLI Westside - This is the fake 5 star review left by an employee. And responded to by his coworker - Apartments Near Me - Atlanta, Georgia

See all

BE VERY CAREFUL BEFORE RENTING HERE. I was very excited when I found the AMLI. I had previously lived in NYC and I loved the vibe and the similar feel. I was also expecting a baby within a few weeks of my move, that I was adopting. I chose AMLI because of the pool, the gym, the common areas, that as a single parent was very important, as we would not be going anywhere for awhile. I signed the lease pre-covid, so obviously many factors were out of AMLI's control. What was in their control was handled terribly, and at the risk of my and my daughter's life. My daughter was born in a hospital in St. Pete, on March 22nd. She was born with a septic infection and kept in the hospital on IV antibiotics. This has caused her to have a compromised immune system. When it was time to bring her home, I called the AMLI to see if there were any confirmed cases of COVID. I was told that there were, but that they would not disclose the location in the building. Obviously I would not risk her safety (or my own) so I rented a second place in FL. I kept calling to see about the cases. When she approached 8 weeks, after paying two rents for this time, and finally had her shots, I finally stepped foot into my apartment at the AMLI. I felt a little bit better knowing she had a bit of immunity from other things. The first night I literally slept in the apartment, after paying rent for two months, there were 6-fire alarms, causing evacuations. There was no direction from anyone on staff, and we were forced into the stairwell, in the middle of the night, with most people not wearing masks, no social distancing, and literally on the street corner in the middle of the night. Obviously I can not cover a newborn, so I risked her life and contracting COVID, each time. This occurred on June 11th, all through the night. When I complained the next day, all I got was apologies and that it was out of their control. What the management did not "listen to" is that the damage was done. They do not enforce mask wearing here, so the fact that my child was exposed to others in close proximity, multiple times, she very well may have contracted the disease. I then let them know I wanted out of the lease and was told I needed to pay two additional months' rent. I pleaded with them to consider people over policy during this national crisis but was told I still need to pay the fees. Eventually, they agreed to forgive the two months and pay back the free month that came with unit, plus the $500 gift card. I have been paying double rents, with a newborn, and when I explained that I could not afford this, they are now evicting me and adding on additional fees. THIS PLACE IS NOT SAFE. They do not require masks, the maintenance people enter without them. I had the highest hopes and the world circumstances changed, but their management is terrible and they risked our lives, while costing me over $10,000 for moves and an apartment I never actually lived in. read more

I'm a current resident, and I wasn't planning to post until we moved out, but they didn't really give me a choice when they blocked me on Instagram for sharing the attached screenshots. We got an email this afternoon alerting us to a second confirmed symptomatic Covid case in the building, and in the email they listed all of the precautions they're taking - but the list isn't accurate. They said that they're all wearing masks in all shared spaces, yet I was passed in an interior hallway by a front office team member without a mask this morning around 9am. I never saw any front office staff wear a mask until June 25 - the day after I sent them an email begging them to wear masks, as I lost my grandfather to covid, and I genuinely felt unsafe in my apartment building. They didn't respond. In the ~3 weeks since they started wearing masks, they've been inconsistent in wearing them. I strongly don't recommend living at Amli Westside, as they've proven to be apathetic at best regarding resident health. All that said, the maintenance team is wonderful, genuine, and always wearing masks. Marcus and his team are all top notch. read more

See all

Pros: - Helpful front office and maintenance staff. Anytime I've had missing packages, questions about fees, etc. I just swing by the front office and everyone there is extremely helpful. - Great amenities. The gym is extremely nice and the community use areas are great as well. I toured many apartments before moving into AMLI (previously Broadstone) and this was the only apartment gym I saw with full squat racks and not just smith machines. Also the leasing office has a Starbucks machine that I overuse. - Great location. I'm within a 5-minute walk from so many amazing restaurants and bars. - Nice features within the units. I love the floors because they aren't that cheap laminate stuff that scratches easily. The appliances and high ceilings are nice as well. Cons: - Growing pains. There are some minor issues that were inherited from the previous owners (my guest toilet made a weird noise until Marcus, the great maintenance guy, pulled a random rubber band out of the bowl, etc.). Also, since the ownership change, there has been an influx of new residents that don't treat the common areas with respect (not picking up after their pets, etc.). I list these things under "growing pains" because I'm confident they will be addressed with time. read more

If you move here this is what you and ALL of your guests will be dealing with on a weekly basis. Absolutely absurd. There isn't enough parking in the deck. If moving to this place, factor in boot fees to your monthly rental cost. Js. read more

AMLI Westside - Apartments Near Me - Atlanta, Georgia

I contacted AMLI Westside and spoke to Brandon, he was very professional and pleasant to work with. We talked about all the amenities that AMLI Westside offered and I was v impressed with his knowledge about the area and local restaurants and shopping nearby. I had a great time with him. He is a wonderful person. I hope to be able to see him again. read more

I've lived at Amli Westside for a year now and my experience has been nothing short of pleasant. The property is clean, the neighbors are kind and I've had no issues during my time here. Brandon is the leasing manager and he's always very kind, attentive, and informative. He's very patient and professional and just an all around joy to interact with. I've recently renewed my lease for another year and moved into a different unit and he has made sure this process was as seamless as possible for me. Alekia and Victor are also a joy to interact with, whenever I have a question or need help with something they've made sure to offer their assistance and point me in the right direction. The maintenance team is also great. read more

I've been living here for about a year and some change & love it. Staff is always cool and super responsive. Facility is always clean functioning properly. Would recommend for anyone looking for great vibes & great place to stay in midtown area. read more

Used to be great. Now the office staff is constantly in a bad mood; obsessing over silly rules and shooting off petty, disengenuous emails at the drop of a dime. Life is hard enough as it is out there in the world with everything going on; let's not make it hell in our own community. read more

I searched high and low for an apartment and Atlanta has A LOT to offer! When I walked into this Community, I knew it was home! The truly unique art throughout, the colorful hallways, gas ranges, hardwood floors and optimum storage, make this one of my favorite apartments ever. Though I really loved the old team, Management recently changed. I am really excited to see what the new team has to offer. read more

Was visiting a friend last week and our car (which she let us park in the private key-fob garage) was broken into and robbed overnight. The management told her they are working on "better security." There are no cameras and I never saw any security. Also witnessed how use of the gas stove sets off the fire alarm immediately. Good luck actually living here. I wouldn't. read more

As an AMLI resident of nearly 2 years I honestly could not recommend this place enough. Before moving to the Atlanta area, I did a ton of research and toured what seemed like every single luxury building in the area. I can truly say that AMLI's location, well kept common areas and amenity spaces, and attention to detail within the apartments themselves can not be found elsewhere. There are cozy, quiet study areas that I've used to work. A rooftop lounge for entertaining guests and also a pool and multiple grill areas. I've never had any major issue within my apartment and any small issue was resolved by either management or the maintenance team right away. I would really like to highlight the staff at this property. As a former New Yorker, it has been so refreshing to live at a property that treats their residents like family. You can always count on a warm greeting from the members of the management team. Marcus, who is apart of the maintenance team is super friendly and helpful. He's aways in high spirts and is very knowledgeable and well versed when it comes to servicing the apartment. The property manager, Josh, has assisted me in transferring apartments and was super helpful and understanding in getting the process done efficiently (twice!). Josh has constantly gone out of his way to make me comfortable and at home and I cannot thank him enough for making my experience living here an enjoyable one! I love living here, my friends love visiting me, and I look forward to another great year here. read more

I moved out, and was so relieved when I did. In fact, I wanted to go sooner...I just saw so much suspicious activity when I lived at Amli. The staff, especially the manager, just to me, ran a rogue operation. The assistant manager, Brandon, went along with what ever he said, and the girls in the office seemed scared...I had so many disagreements about fees and charges. This manager just pulled numbers out of the sky, and and applied charges to my monthly rent. I wondered if the money went to his pockets. I could not help but feel sorry for people who would just show up and say they had rented an AirBnB, paid money online, and when they arrived at AMLI, there was no where or no apartment to go to. But their money was gone. This place is nasty, big roaches in the halls, dirty, filthy smelly rug on the 1st floor...just completely ghetto. I would not be surprised if the police showed up and hauled folks off...do not choose this place to live!! You'll regret it. Plus, there is no where for guests to park without getting booted. Each time you leave your apartment, these micro-managers WATCH everything you do. It's border line harrassment, but they can't tell you who breaks in cars in the parking lot. Choose anywhere to go or choose Amli, and be in pure distress at all times. The manager at Amli is so very nosey and just plain....odd. You would expect a quiet, peaceful place to live, but he makes living so ....uncomfortable. There is ALWAYS something going on. They're cleaning the parking spaces, or they're doing this, or doing that...all the while you're trying to work from home -- and the noise level is ridiculous. It was very miserable for me, and honestly, I would not be surprised if this place was shut down from nefarious and very dishonest practices. read more

AMLI Westside is an amazing community, from the staff down to the amenities. It has everything I was looking for and more. From stainless appliances like a steel gas ranges (which I love), full size w/d in the unit, to a wine refrigerator!!! The new staff is extremely friendly and helpful, from management to maintenance. I had a few things that needed fixed, and was fixed within 24 hours. The location is prime, walking distance to my favorite restaurants and bars, and work. I would definitely recommend people to tour the community. I could go on, but I just wanted to give a few of my favorite highlights about this community. read more

Take heed to the warnings before moving here! If you want an apartment with a great gym and above average amenities then move here. But if you expect to live peacefully in a place where you're paying $1600++, with accommodating staff then AMLI Westside is not for you. I believe firmly in naming names be about all people are bad. Alicia and Lauren are absolutely garbage and should be replaced. But about the apartment and the grounds. Amli Westside was previously Broadstone Yards and they had problems too but not to this magnitude. The hallway carpets are filthy, walls in need of paint, controlled access door entry are not controlled but always open, the grounds of the common areas are constantly neglected, and so much more. The neighbors are loud throughout the day and night and when you complain to the office they take no action. Alicia is a young and noticeably inexperienced office staff, with Lauren as her inexperienced sidekick. The walls are super super thin, as are the floors and ceilings so expect to hear everything going on in your neighbors apartment. You pay $1600++ expecting to live in a luxurious apartment with some benefits and downfalls of downtown living only to get the a feel of being in the ghetto. I mean, I actually live in the ghetto now that Amli Westside has taken over. People are getting robbed, cars being broken into in areas that are "supposed" to be secure. This place is just awful and I'm in count down mode to the day my lease is up. Since moving here in May, I've seen at least 20 people move out, and it's an extremely small community. Think twice before you sign the lease at Amli Westside!!! You've been warned!! read more