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    AMKO Lending

    3.7 (3 reviews)
    Closed 9:00 am - 5:00 pm

    Services - AMKO Lending

    Mortgage services

    Mortgage refinancing

    Home purchase

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    3 years ago

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    Carly B.

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    CrossCountry Mortgage - Corporate HQ

    CrossCountry Mortgage - Corporate HQ

    (6 reviews)

    Campus District

    Irvin Lopez at CrossCountry Mortgage is attentive, kind, and wonderful at explaining things and…read moreanswering all of the questions that arise during the home-buying process. He made each step of the journey pleasant and stress-free, and I found myself lingering on the phone with him just to chat because he is such a nice guy and fun to talk to. It was also fantastic working with Tammy on his team. The two of them guided us through a very fast-paced 14 day close, and they made it feel easy. In addition to all of that, they were able to offer us the best rate out of three lenders we checked with. Just a great experience all around.

    I have already filed a complaint with the BBB, and my previous negative review was reported and…read moredeleted by Yelp. My lender sold my mortgage to CC Mortgage so I had no say in this lender being my mortgage provider, just throwing that out there. 1. When my loan was transferred they took WEEKS to setup my account so I can pay my mortgage. Yes, there's a "black out period" where I can't be charged a late fee due to the lender dragging their feet, but as someone who is always on top of their bills, this "we're slow, but hey, don't worry about it" business approach is really lazy and sloppy. We're in 2026, it should never take this long to set up an account for a mortgage transfer. My mortgage was bought and sold a ton of times and never have I experienced this level of ineptitude. I called repeatedly asking for help in getting my loan number or any info. I kept being told "they'll take my number and call me back." They NEVER did. They also took forever in sending any sort of "hey, welcome to CC mortgage, here's your loan info" letter. It came weeks after my mortgage was already due. 2. I got a tax bill from the county who I assume sent a copy to the old lender. I kept calling CC Mortgage to just simply ask if they received the tax bill also because there's huge penalties if the bill isn't paid on time. I escrow my taxes btw. I called daily, same circus of "we will call you back" (but never will). I expressed my concern over not talking to anyone that can help. It's just always their "corporate secretary" who also says "she can't transfer me to the right dept due to the number of calls". Well, they're not even GETTING calls because I tried that and I always get the secretary. I got so frustrated I started calling multiple Austin and surrounding city CC Mortgage branches just to see if they can look at my account. They can't. They just give you more numbers to try and an email (for anyone else that sees this review and has the same problem): Research.incoming@serving.crosscountrymortgage.com (Don't forgot all those dots in between words) I have no idea if that email is actually going to do something but now I'm here writing a rant of a review because I'm so mad I can't get anything resolved.

    Third Federal Savings & Loan Headquarters

    Third Federal Savings & Loan Headquarters

    (15 reviews)

    South Broadway

    I've just refinanced with Third Federal - thanks Wendy and Christine. I was somewhat apprehensive,…read moreas they were offering the lowest rate available at the time, but everything went very smoothly. They were up-front about their fees (not too high), and everything progressed at a reasonably good pace. Our LTV was ~25%, and credit scores very high, so that probably helped. Somewhat unexpectedly, we received a $100 Home Depot gift card from them today - a nice touch.

    I am writing to make the public aware of some very unscrupulous business practices by THIRD Federal…read moreSavings and Loan. I had had a HELOC loan with Third Federal in the past and was very happy with the terms. It was prime minus 1 %. I paid that loan off, and when it was necessary to get another loan, I went back to Third Federal. In February of 2024, I signed a loan agreement, again, at prime minus 1%. I was very careful to ask what was required for the loan, including insurance requirements. I was told a standard home owners policy would be sufficient. Being a Florida resident, I inquired if hurricane insurance was required. The answer was NO. I asked more than once to be sure the info was correct. For 2 years I was never late on a payment and usually paid weeks early. In March of 2026, I get a letter from Third Federal stating that my hurricane insurance had expired and I needed to renew the policy. I phoned the number on the letter and explained there had to be a mistake, my account never had a hurricane policy, so it could not have expired. I said maybe they were referring to my home owner's policy, but that that was current. I went to one of the local branches with my insurance papers and they faxed them to corporate. Then I was informed, by three different people from the bank, that effective January of 2026, all HELOC policies written in Florida would require hurricane coverage. But I had a loan agreement that was written 2 years earlier. Were they not going to honor their contract with me? Wasn't I "grandfathered" in? The answer was NO. They did not have to honor the contract and if I didn't get a hurricane policy, they would purchase one for me to have to pay. And also informed me it would probably be much more expensive for me. The price was $4500. That's on top of the already $1500 policy I had. And on top of the thousands of dollars I was paying a year in interest. I told them I could/would not pay close to $8000 a year to have a loan with them. Perhaps they thought I had no choice because no one at the bank gave a sh... Well I did have other options, and I took them. I closed my account with Third Federal and I am writing for anyone that already has a loan, or is considering a loan, DO NT DO BUSINESS WITH THIRD FEDERAL. They do not honor their contracts and they don't give a sh.. about their customers. They have thousands of customers and if they loose one like me, they don't care. Just an FYI for you to consider.

    Reliance First Capital - The best Analyst

    Reliance First Capital

    (7 reviews)

    Reliance First Capital are great to work with. Our mortgage analyst, Patrick Germovsek, was…read morefantastic. I truly appreciated his blend of professionalism and empathy. He was an amazing listener who made sure that our loan options were what would benefit our family the most. He went above and beyond every single step of the process. Patrick's communication skills are top notch. He was very easy to get in contact with, and if he happened to miss a call, would call back very quickly. Plus, he explained everything extremely throughly. I'm a very anxious person and Patrick took that into consideration by assuaging my fears and always keeping me in the loop. Patrick understood our family's unique situation and worked extra hard to get us out from a mountain of situational debt. Our family felt truly cared for and it felt like talking to a friend when we spoke. This refinance has truly changed our lives and Patrick was the only person who was willing to work with us. I can't even describe how much this refinance means to our family and our lives moving forward. We will be forever grateful to Patrick. He and Reliance First Capital gave us the first break we've had in years, and as a family who have been through the ringer, that means the world. I would recommend Patrick to anyone, and will for any friends and family looking into refinancing or anything of the like in the future.

    I had a wonderful experience with Reliance First Capital. They did for me what my own bank of over…read more10 yrs could not. They deserve their flowers. Thank you RFC and to my handler: Joel Hyun Horswell Direct : 216-503-5209 Email: jhorswell@reliancefirstcapital.com Thanks for the help.

    AMKO Lending - mortgagelenders - Updated May 2026

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