Last week I had a crown come loose and my regular dentist was closed due a a flood above their suite. Given the reviews for this dentist, i gave them a call. I was given an appt same day after i got off work and let me tell you this office and their staff did not disappoint. From the moment I walked in, welcomed by the receptionist, then by dental assistant and the doctor i felt very at ease and welcomed. Mysellf and the dentist agreed it was best to wait and see my regular dentist as opposed to possible issues under the tooth. I value integrity as he could have just as easy pulled the crown off and then diagnosed. to make matters even sweeter, I was not charged for the appt or Xrays, though i was more than willing to pay. My regular dentist just retired and depending on how that transition goes, I may very well switch. I'd highly recommend this office and will do so to everyone I know. A big thank you and apologies not writing my review 4 days ago. read more

Did a preliminary checkup here and felt like they were pushing extra products rather than treatments needed. There seemed to be junior dentists and hygienists running the show. Office follow up was subpar. Think there are better options out there. read more

Creative Smiles overall Rating 5 Stars I would like to take this time to give a special shoutout to two awesome dental assistants (Giselle &Cynthia ) at Creative Smiles. I recently had a routine cleaning completed there and the dental work and customer service were exceptional to say the least. Giselle and Cynthia are ROCKING IT! The professionalism of the dentist and staff also is off the chain! Giselle, Cynthia and staff's responsiveness and overall attentiveness to customer dental requirements have been nothing short of outstanding. I cannot wait until my next visit, which happens to be this Friday, for two crowns I have been putting off for years and I highly recommend Creative Smiles for your next dental experience in the future. Sincerely Ervinado W read more

Great dental office! Dr chairside manner was very caring and knowledgeable. Tara and Cynthia were a great help with decisions I needed to make. Will definitely continue to return for all my dental needs. Office is very clean and organized. read more

I had a great experience at Creative Smiles. i would like to give kudos to Liz, the dental assistant. She was extremely professional, kind and caring. Kudos to Dr. Hernandez who did an excellent job and made me feel comfortable as well. I recommend Creative Smiles for your dental care, they are the best. read more

Such a great experience here! The staff are super nice and welcoming. The dentist explained everything clearly and made sure I was comfortable the whole time. The place is clean and organized. Highly recommend this clinic! read more

Was told I was going to be charged $50 for trying to reschedule due to medical reasons 4 hours before my appointment was not cool and decided to never come here again after years of being a client. read more

Very easy and straightforward! They make you feel welcomed and comfortable. Not one complaint

I would highly recommend Creative Smiles. specifically Xena the periodontist. She is meticulous in her work and takes pride in what she does and it shows. Cynthia at the front desk is always very helpful, and Dr. Nguyen does a great job in explaining any kind of dental work that needs to be done and also takes great pride in what he does. read more

I'm going to start by saying I haven't been to the dentist in years with heavy anxiety from bad experiences in the past. I told the lady on the phone all this before stepping foot in the office the first time. I came in for my first consultation(no insurance) and was greeted with friendly smiles and a very welcoming atmosphere. There were a few red flags right off the bat but figured "ehh give them a chance." These red flags were heavy heavy amounts of dust under all their desk/tables and equipment in their exams rooms(have pictures), their x-ray/computer weren't working so they kept having to change rooms. Went through with the consultation and felt real comfortable with the dentist and technician. Told them I was going to get dental insurance and come back, they informed they would have to take some more X-rays for insurance so I made this appointment for a month later. Here's where things change. I came back for my second consultation and walked into an empty lobby with 2 lady's at the front desk. A stood there for a few minutes and never received a hello, good morning or anything as they joked about a coworker showing up late. After a few minutes one eventually asked "you checking in?" After about 30-40 minutes of waiting(only one in lobby the whole time) I got up and asked if the were running behind. She then led me to the same exam room as before and the first thing I did was look for the dust again. Sure enough it was never cleaned and looked exactly the same from a month ago . Cynthia then came in an asked if someone was told me the breakdown of my services? I hadn't been x-rayed, spoken to or anything and the first thing they ask is the price and if I need a payment plan. Then asked if I was ready to have the work done right then! I couldn't believe it! I went into full anxiety mode as I quickly remembered why I hadn't been to a dentist in years. She then had more technical issues with the computer and had to take me to the front to finish the discussion. Eveything the dentist & technician discussed and explained to me on the first visit had completely changed and I honestly feel when I went from a cash patient to insurance their attitude changed towards me. I felt like they cared at first to being treated like patient #xxxx with no care or empathy at all In just 2 visits. Called and expressed my experience with Cynthia on the phone after the visit and she said either her or the manager would call back that day. Of course that never happened either I never got work done and I still like the interaction the dentist and I have and that's the reason for 2 stars and not 1. It's a shame the front office ruined a hopeful opportunity for me to fix my mouth. I strongly suggest any patient coming here to not ignore the red flags. The dust, dirty walls and constant technical issues instill a solid lack of trust and comfortability, atleast for me. read more

My son had his wisdom teeth extracted. He liked Dr. Lee. Nice office staff. Overall a very good experience. Would recommend!

Creative Smiles is great dental hygienist office the staff are very welcoming and caring, especially when asking questions from Tiara, Itza, Briana, Amber, Liz and Aixa Zena hygienist, anytime I come in for appointments. I appreciate their hospitality and support as soon as I get there, especially from Sarah calling a checking up on me and doing a follow up on how I'm doing. Creative Smiles is definitely a place for sure I would recommend that you check out for yourself and schedule a visit with them. read more

I had a slight dental emergency and the office was very flexible in getting me an appointment within 24hrs. The staff was incredibly kind and helpful and the dentist was incredibly efficient. The office made sure I understood what would and wouldn't be covered by my insurance and had alternative options for me. I've used this office before and was very fortunate to get to use them again for this procedure. read more

I've been a patient of Dr. Shah for over 15 years. His office manager Tara is awesome, she has so much knowledge. Their back office staff goes out of their way to make you feel comfortable and provide great care. Their dentist and hygienist go out of their way to provide education and helpful tips for preventative care. read more

Dr. Shah and his team did a wonderful job! Very friendly, helpful, and professional! Thanks so much!

Great experience all around.good staff, little pain if any, very respectful and kind. Very informative, nothing to complain about. I give them a 10 out of 10. read more

From the front office staff to the X-Ray tech and all in between, I have nothing but good to say about my experience. I have had lots of traumatic dental experiences and it was not easy stepping back into an office. When I say trauma I don't just mean fear but literally fighting panic attacks in the chair. I expressed my feelings as soon as I got there and immediately was reassured by everyone there I was in good hands and I would be ok, they were so patient and kind. On the 2nd visit I had to have wisdom tooth extracted and they made it as comfortable and easy as possible, they went above and beyond to accommodate me in every way. I 1000% recommend this office. You guys have been such a blessing! read more

I stuff is always nice and kind Shout out to Tara always willing to help and accommodate patients needs Thank you read more

Amit Shah, DDS - Creative Smiles - Pending dental care Tooth pain - General Dentistry Near Me - Fullerton, California

This business has filed multiple false claims for dental work with my insurance, I had one appointment and will never return my mouth hurt for weeks after. They will scam you!! read more

Aixa was great! I've been coming to this dentist for quite a while and always have a great time! 10/10

Very nice staff and dentist. Kept checking to see if I was doing well through procedure.

This office has changed the 'typical dental visit' for me! It's usually very vague and lacks through evaluation, here it's quite the opposite. I feel like staff take their time to answer your questions and overall see your health long term as it should be. Coming back from the pandemic left me with much to fix up but a great recovery and treatment plan is given to me. They're able to collaborate with my dental insurance to make sure I don't end up paying out of pocket if I get the short end of the insurance stick. read more

I am writing this review moments after my first experience here. I was nervous since this was my first time leaving my family dentist and had an emergency. The 5 star experience started with the initial phone call explaining what was going on. They were able to get me in the next morning as their first appointment. I applaud the effort they put in their work to make sure that one feels calm and heard in the office. They were able to give me options given the tough economic times we're in and now we have a game plan to resolve the issue I initially went in for. They gained a new patient who will be returning, thank you team! read more

very thorough and friendly experience. Fast in and out. my teeth feel extremely clean and I didn't feel any pain or discomfort during the cleanin. read more

I just took my kids for their 6 month check up and like always this office never seems to fail me. My experience is great from the front desk "Vanessa" to the back office staff. Tara is AMAZING ! She's always on top everything. They always make you feel comfortable and make my visit go very smooth and easy. The office is always clean and I love that my wait time in the front is less than 5 minutes. Dr. Mintzer is very gentle and constantly checks to see if you're Ok. I have never had a bad experience at this place and I have referred a lot of my friends and family to them because of how great they are. Overall I would 1,000% recommend this place to anyone looking for a good Dentist in Fullerton. read more

so happy I still go to them :) This whole team really makes sure that you get what you need without anything extra. Today, I worked with Leslie and enjoyed her energy and transparency when it came to what the dental plan was for the day. Bummed I have a chipped tooth, but I know they can take care of it read more

Amit Shah, DDS - Creative Smiles - Top: chipped and uneven, Bottom: Repaired and restored - General Dentistry Near Me - Fullerton, California

Very friendly personnel, was taken shortly after registration, nice and clean place, dentist was clear and direct on his diagnosis, seems very knowledgeable read more

My experience was so pleasant from the time I walked in to the time I left. Dr.Minitzer was very pleasant and explained the procedure and his staff are the Best ever had. If your looking for a great dentist this is the one to go to. I will be back for my dental care Thank you for all you did for me. Rose Courtois read more

Love Love Creative Smiles AMAZINGLY AWESOME and the BEST DENTIST experience I've ever had! Let me start with the front office Vanessa and Tara. They're very welcoming and very professional. Zena is the best hygienist in town. She was very patient and super sweet. Thank you Zena! Must say DR. SHAH is the most professional, attentive, honest and a very caring dentist. I can no longer say I hate the dentist because he made every single experience so comforting, welcoming and as pain-free as possible. Dr. Shah really cares about his patients and always making sure they are getting the proper dental care they need. Thank you Dr. Shah and to the whole team at Creative Smiles. You all do a wonderful job! I wish I found you guys sooner. My dentist for life! read more

I have been here twice already, and they do a phenomenal job. They are very fast to check you in and prepare you for the doctor if needed. The staff is very cordial and kind. They were very receptive when I asked them questions regarding flossing and other at-home cleaning treatments (such as water pick, floss, Listerine, etcetera). I called to make an appointment, and they were able to schedule me for the next day, and that was awesome since nowadays you have to wait for an appointment sooo long. Great experience overall. read more

Amit Shah, DDS - Creative Smiles - Front entrance - General Dentistry Near Me - Fullerton, California

Creative Smiles has been nothing short of spectacular. I have been coming here my whole life and I wouldn't change that for anything. My family and I have dealt with Tara who is upfront in the office as long as we've been coming and she is great. We are able to connect every time I come in, I know she is always looking out for my best interest which is very nice for a young adult trying to figure out life. read more

Amit Shah, DDS - Creative Smiles - General Dentistry Near Me - Fullerton, California

I highly recommend this dentist office. My whole experience was great. I haven't been to a dentist in about 10 years and lucky me for not having any cavities. One person stood out to me the most and her name is AJ, she's the dental assistant. She made me feel comfortable and laughed at my jokes. When she was taking my X-rays I asked what something was and she said it was the space in between my teeth, so I call myself a gap toothed bitch and she laughed with me. Thank you AJ for making my experience fun. I look forward to see you again in 6 months. read more

My first visit will be my last. After my insurance changed, I had to find a new dentist on the plan. I chose this office based on good reviews. Here is my negative experience: I normally get my teeth cleaned every six months, but this time I was three months late. I was surprised to hear from Creative Smiles that I apparently needed $2,600 worth of fillings. I asked this new dentist if my previous dentist was negligent, because this was the first I had heard of so much decay. The dentist said that sometimes these things happen fast. This didn't sound quite right, so I got a second opinion. I asked for my x-rays from Creative Smiles, and I took them to a previous dentist, Dr. Lee, to review. She looked at them and the proposed treatment plan from Creative Smiles. Dr. Lee said that although she could see some of the shading between teeth that could indicate decay, she did not recommend intervening, and that flossing regularly could arrest the spots to keep them from needing to be filled. Dr. Lee also said that the surface cavities the Creative Smiles dentist found were actually just staining. She agreed with Creative Smiles that I may want to fill two spots at my gum line where I have brushed the enamel off and created sensitivity. I am doing this work with Dr. Lee and paying cash because I do not trust Creative Smiles. I need to be able to trust my health care professionals, so I won't be returning to Creative Smiles. read more

This place is the absolute best! I have been terrified of the dentist for so long due to horrible experiences. So glad I chose Creative Smiles! The staff is amazing, they make you feel comfortable and explain everything thoroughly. I definitely recommend! read more

Though I might still be a bit loopy from being under general anesthesia, I can confidently say this place is wonderful. I was visibly nervous but they calmed me down and said it'll be quick and painless-- which it was. All four of my wisdom teeth were removed, one being impacted, in less than 45 minutes. I wouldn't go to anyone else for my dental needs as they were absolutely perfect! Thank you so much! read more

For someone who has very high anxiety when it comes to going to the dentist, I have to say Sarah and the staff at Creative Smiles Fullerton made me feel very comfortable. They took the time to listen and made sure I was feeling ok through the whole process. I would definitely recommend read more

This place was awesome. From the moment I walked in to when I left everyone was professional and caring. I could see how their passion for their work and the want to help people translated to a genuine care for their clients. There was no pressure, no up sell, and no stress. I will be recommending creative smiles to all my friends and family. read more

If you hate anything dentist-related (e.g., dealing with the receptionist, scheduling complications, and inattentive hygienists and dentists) as much as I do, GO TO CREATIVE SMILES. I've been to 8 dentists in the last 6 years, and all but one experience was positive. Finally, after a subpar year of seeing another highly reviewed dentist in Fullerton, my husband (who used to hate going to the dentist) referred me to Creative Smiles. I was helped by the best dental team - Vanessa, Jeanie, Xenia, and Dr. Chung :) There was a great vibe at the office - Vanessa and Jeanie were delightfully hospitable and challenged my expectations of an otherwise nerve-wracking experience; and Xenia not only cleaned my teeth but helped me relearn how to floss (which sounds silly, but it was enlightening). Dr. Chung was also the first dentist to be honest about any unnecessary procedures, solutions and costs, and he and the team are genuinely invested in the longevity of their patients' oral health (and not squeezing us for our insurance benefits). Everyone did such amazing work, from taking my x-rays (painless with Jeanie!), cleaning my teeth, to diagnosing what was going on. I trust Creative Smiles 100% and wish I could give them so many more stars. I'm excited for my next visit! read more

I have been coming here for two years now! Vanessa at the front desk is super helpful! She thoroughly explains procedures and their payment breakdowns! I also have had nothing but positive experiences with the docs here they do emergency services if needed and I am oh so thankful! read more

Love dealing with Tara she makes the billing process easy and explains all my benefits with patience! Would highly recommend