The woman who was working there was very friendly and knowledgeable. They had exactly what I…read morewanted. While it is still expensive, the prices are better than other places we've looked. The turnaround time is also good. She even gave me a little notebook for my devotions. Great experience!

On Friday, January 9, at approximately 12:47 p.m., I called Amish Furniture Warehouse in New London…read moreto inquire about making an appointment to view the quality of their furniture and to ask about the possibility of a summer internship in their manufacturing department for my nephew. The individual who answered the phone, whose name I believe was "Bai" or "Bah," opened the call by saying, "What you got for me... this is going to be a good one." The tone was unexpected and unprofessional. When I asked about the internship, she responded by yelling that they were not accepting applications or internships and stated, "this is not how the process works," before abruptly hanging up. While I understand that businesses have established policies and may not offer internships, the manner in which this call was handled was rude and inappropriate and did not demonstrate a basic level of customer service. A polite explanation would have been sufficient. This interaction left a disappointing impression and raises concerns about how customers and general inquiries are treated. Professional, respectful communication is a reasonable expectation, and unfortunately, this experience did not meet that standard.

I was expecting more of this store. It was ok. But I'd been hearing so much for years. I didn't…read morethink they had a lot of furniture besides their line of two by four stuff and brand new but Linda cheap quality dressers. Staff was nice. But. Idk. After what I'd heard the last few years about the place I was kind of let down.

I recently moved to the Fox Valley and was looking to get some good quality furniture for my…read moreapartment. Hilltop Furniture ultimately gave me the choice, quality, value, and exemplary service I was looking for. This will definitely be my first stop next time I'm looking to buy furniture. I learned of Hilltop Furniture when at another furniture store in the Fox Valley area. The salesman at the store touted a couch, loveseat, and chair that were made by local factory in Kaukauna, but I was unhappy with the prices he quoted me. That's when I took matters into my own hands and called the factory directly. I was told the factory doesn't sell directly, but they directed me to their outlet store, Hilltop Furniture, located just east of Kaukauna. I made the 20-30 minute trip and managed to find the store which looked like it was located on a farm. The signage was good, though. Once inside, I was very impressed with the selection; there were two large rooms of furniture. One had traditional sofas, chairs, ottomans and recliners. The other consisted of log furniture: couches, chairs, tables, dressers, bedframes, etc. (If you want log furniture, this is the place to go.). The saleswoman was very helpful and not pushy at all. She let me look around all I wanted and checked on me periodically, knowledgeably answering any questions I had. When suggesting upgrades (e.g. more resilient foam in the cushions), she explained why I might want that, but didn't try to "sell" me. In the end, I decided to get the same sofa, loveseat, and chair combination I had seen at the original furniture store who told me about the factory. Hilltop Furniture, however, immediately quoted me a price $600 LOWER (~$1600 for the three pieces, including tax). I was told they don't negotiate on price, but believe that's because they actually put the lowest price they can on their products to start with. I was also able to choose my own upholstery fabric from a wide selection. I was told the factory was a bit backed-up, so it would probably be 5 weeks before my custom upholstered furniture was done. I got a call that it was done after 3.5 weeks, which made me very happy. What's more, every other store in the area seemed to use a delivery company in Green Bay and charged a delivery fee of about $70. Despite being 20-30 minutes from me, Hilltop Furniture offered free delivery on a weeknight (so I didn't have to take off from work). I was told to expect my furniture after 4pm; I got a call from the store at 4:10 saying the delivery guys were on the way. They arrived with my furniture around 4:45 pm and were done just after 5 pm. Needless to say, with free delivery, I decided to give them a good tip. As it turned out, the delivery men were workers from the factory. In fact, one of them was the individual who inspected my furniture. I joked that I now knew who to blame if something went wrong. He promptly told me that, if it does, give the store a call and they'll pick up the furniture and fix it for me. So far, I've had no problems at all and have been extremely happy with my purchase. I'll definitely repeat. The downside, unless something has changed, Hilltop Furniture is not open very long in the evening and is only open for a few hours on Saturday since they only have one saleswoman. I'd call before making the trip to make sure they'll be open. However, there is a website if you search for "Hilltop Furniture Kaukauna." I'm also not sure about financing, but am guessing they don't do that. I payed with a credit card...an initial down payment (amount up to me) and the rest upon delivery. I'd highly recommend this store to anyone who lives in the Fox Valley area and can make the trip. Excellent service, quality, and value!

Great quality at a great price. Plus the flexibility of customizing your furniture. Found Hilltop…read morethe same way as Dan F post. Found the Hilltop furniture at a high end furniture store, checked the tag and headed for Hollandtown.

If anyone is in need of a new mattress,bed frame ,complete bedroom set, bed sheets blanket or even…read moregood used furniture or refurbished appliances. Please look no further Les's One Better located at 1352 Commercial Street Neenah WI... has it all. Number #1 mattress world wide. Time to stop wasting money at these big store companies and come check out the small company out....you won't be disappointed

We've been working with Les's One Better now for 5 years. Nothing but good things to say about Les…read more He's an honest and very hardworking man who'll do what he can do for you. Our last purchase was our queen mattress, a New Englander. It is a comfortable and affordable mattress that will last you a good long time. With Les, you will get the personal touch unlike the bigger stores.

Beautiful furniture but oh so expensive. We were looking for an expandable dining table and the…read moresaleswoman showed us the "perfect" table. It was height adjustable with just the push of a button and included six chairs (of one height only). It was a beautiful table but the price was $8000! If that's what you want to spend, more power to you - it was a beautiful table, but I would rather stretch my dollars further.

Scanhome has some of the most elegant and beautiful furniture I have ever seen. The quality is top…read morenotch and Mary and Lars are wonderful people that understand design and home layouts better than most. This store is not for everyone, as you are paying for top notch quality, and it is more expensive than your run of the mill furniture. However, Mary and Lars work with their customers and make sure to provide something that you will be able to enjoy, and utilize for a lifetime instead of some other companies that provide you a piece of furniture for a few years.

Thank you for your recent outstanding customer service. It was really a team effort!…read more The week before I had purchased a new mattress to give me a better night's sleep while recovering from a recent knee surgery. After a few nights I found the mattress was too hard on my hips, making recovery more challenging. The Sleep Shop said they could help with another mattress that would be more comfortable on my hips. Not only were they able to "manufacture" the new upgraded mattress, they also assembled a team to deliver it before end of day. Yes, it cost a little more for the upgrade, but it was worth the expense. I am extremely grateful for the service, quick delivery and the kindness the team personally shared with me and will encourage others to shop at your store.

They have a good selection of mattresses. I bought the lowest end queen sized mattress. It's high…read morequality and very comfy!

Verlo has reached a new low today. They've hired a new employee named Cameron who likes to contact…read moreex customers who left unfavorable reviews and accuse them of making false reviews because I use an alias. All because I wouldn't change a very old review to a 3 Star. Imagine a business who has an employee that make personal attacks on ex customers. I saved the conversation by the way Cameron. Basic business 101: A satisfied customer will tell 2-3 people about the experience with your company. A dissatisfied customer will share their lament with 8-10 people and some will push that number to twenty. I never had any intention of dredging up ancient history but then the Verlo rep wanted to call me a liar. I dropped the whole issue, now the store manager wants to call me a liar and makes claims about a conversation that management was never part of. So now management can either apologize for listening to a bad employee since I've published the real conversation or continue to stand by the employee when faced with proof of their employees customer service conduct.

Albert at Verlo is efficient, courteous and pleasure to work with…read more My husband and I had a mattress we had purchased at Verlo, adjusted to a softer feel. He quickly set up an appointment for us and took care of all the details. We were very grateful for a speedy solution to our problem. Thank you, Albert!!!

Had a great experience at this store! Great selections!…read moreVery friendly & helpful employees! Bought a stressless chair & it was delivered in just a couple short hours !

I ABSOLUTELY would NOT EVER shop this store. My husband and I went there, walked in and NOBODY…read moregreeted us. We walked ALL the way through the store, nobody asked if they could help us and we walked back to the front by the desk and they saw us just as they did when we walked in and NEVERY asked if they could help us. I called the owner of the store and she had ALL kinds of excuses as to why they didn't help us stating the store was so extremely busy, which was FALSE!!