We purchased a front door that took over nine months to arrive, and throughout the process, we documented all of our interactions with Richard, which consistently revealed his combative behavior and fraudulent actions. The door we received was of extremely poor quality--cracked, unfinished, with the wrong measurements, and badly scratched glass. After notifying Richard of these issues, he stopped responding to us and has not communicated since. Despite paying over $12,000, he refused to take responsibility or provide a refund. As a result, we pursued legal action, and the court ruled in our favor. We are now working with the court and a collection agency to recover our funds and hold him accountable for his misconduct.
Do not purchase anything from this company. It is a fraud, and if you check the Better Business Bureau, you will see their rating reflects their fraudulent conduct. read more