I am very unhappy with this place. I brought my car in for what should have been a minor repair,…read morebut instead I was charged $159 for what felt like a bogus diagnostic test. The biggest issue, however, is their customer service. They rarely return phone calls, making it extremely frustrating to get updates or schedule service. Poor communication and unexpected charges have made this a disappointing experience. I would not recommend this shop, be careful.

This is my second time at Reliable Auto for a state inspection. First, the young ladies are…read moreextremely kind and deliver excellent customer service. They are always a pleasure. I didn't have a copy of my insurance card; the young lady was kind enough to print a copy for me from my online policy. I had a daytime running light that had been out of service for weeks. I fully expected to pay for that in addition to the cost of inspection. Apparently the wiring was loose so I was not charged. In today's environment that level of honesty is extraordinary. I will continue to patronise Reliable Auto and recommend them to everyone I know!

My 2012 jeep liberty with only 81000 miles Trans started to slip and Tony rebuilt it for $3750 now…read moreI can jump in the car and go without having to wait for it to warm up to go into gear.. I had to get a rental for a few days but it was worth it. Tony did a great job. Thank you

I went to Tony because I was told that I may have a transmission issue on my 2006 Honda Odyssey…read morewith 250,000 miles. He told me that I did have a bearing noise coming from the transmission but the vibration I was experiencing was due to bad axles. He spent 15-20 minutes of his time and refused to take any payment. I Replaced the axles and the vibration is gone. Thanks Tony.

Excellent! Staff is expert and experienced in all things transmission…read more Explained everything , test drive to access car before and after service. Your local dealer just is not that experienced in transmission service. If you value you car go with the best.

Fixed my Honda it is like new again! Great shop honest and upfront!! I Take your car here for any…read moretransmission service or repairs.

I'd give zero stars if I could. These people "rebuilt" my trans and it took 6 more trips (my work…read moretruck no less) to get things right. They were throwing all USED parts at it to solve problems I didn't have to begin with!! Left "bands" so loose that the rear end would LOCK UP when coasting at low speeds. VERY BAD!!!! AVOID, AVOID, AVOID AT ALL COSTS!!!!! These people also had a shop in Kennett Sq. where their reputation was so bad they had to finally close shop! AVOID!!!!!!!!!!

A bunch of rip off's there were two shops one in Kennett and the one is chester. Transmissions from…read moreKennett shipped to chester shop to be worked on and then back to Kennett. I have a transmission rebuilt in July of 2015 trans just went after 7 months and is still under warranty and they are saying business was sold.... All I have heard is nothing but bad reviews and people telling me their horror stories paid 2800.00 for what now a crappy job. Now what I have to pay another 2800.00,to someone else for fixing their mistake. Save you money go somewhere else.

Owner was personally involved in my car repairs from start to finish. His…read more communication throughout the process was excellent. The whole experience was exceptional. Feels great to be treated respectfully, don't find that so much anymore.

OUTSTANDING!!! I have a 2003 Jeep TJ with a 5-speed manual transmission. After hearing some…read morenoises, something broke and my drive train locked up. I figured I broke something in the transmission (judging from past experience with a different vehicle). Most transmission shops in the area refuse to touch a manual transmission. I went to see Mark at Cottman Transmission in New Castle. He showed no hesitation whatsoever. After we talked, he immediately dispatched a tow truck, at no charge, to pick up my vehicle (on a busy Friday) and had my Jeep in his shop within the hour. On Monday, he had determined that the problem was broken gears in the rear differential, and NOT in my transmission. This was good news! He gave me a very fair estimate, and I picked up my fully repaired Jeep on Wednesday after paying a few dollars UNDER the original estimate. In addition, he had checked out the rest of the drive train to ensure everything was in good shape. Overall, the service from Cottman Transmission in New Castle was excellent, and Mark was extremely professional, knowledgeable, courteous, and very responsive. Honest, reliable, and eager to serve a first time customer, I wouldn't hesitate to come back, and I highly recommend this shop. Lastly, I have a 1979 Jeep CJ-5 with a Chevy 350 in need of a new transmission, and I look forward to working with Mark to get it back on the road for the spring Jeep season!

Called and was told adamantly by the lady that answered the phone that he does not need anymore…read morebusiness! So don't waste your time calling here if you need transmission work done. Their customer service SUCKS. Must be nice to turn away business in this economy!

We have been dealing with Justin & the crew over here along with my own personal transmissions for…read moreover a year now. We make the hour drive north. He has been nothing but amazing with customer service, quality of work & response and turn around time. They are always thorough even when its not their own transmission we're having looked at. They stand behind their products and we have bad zero failures to date with any or their transmissions.

My transmission fluid was smelling foul and Charlie's replaced it and my car is running great…read more Honest, knowledgeable folks with fair prices. They were terrific to deal with and I definitely would use them again in the future.

Highly recommend this shop. My brother experienced problems with his vehicle. Went to Pep boys…read morewhere he spent over $400.00 for work. Drove about a mile and thr same problem started again. The Pep boys guy looked perplexed and said, " "Well, it must be a bad transmission !". After arguing over $$ that was wasted, we got 1/2 back, then he recommended taking the car to a Meinke where a friend worked. Having seen enough of his shenanigans, I told my brother, "No way are we listening to this fool !". I remembered seeing Charlie's Transmission every day on my way to work, so we stopped by. Same day service. They were friendly, easy going and honest. Flushed the tranny, new fluid. Car is running great ! My brother is happy and we have found a great local business to support. They do other repairs and inspections, as well ! Great place !

Great experience both times I've been here, I've had two used tires installed, brake pads, and…read morecalipers done. Cheap and quick.

From the owner: Count on H&B Auto Center for all your car and truck repair needs. We specialize in new and used…read moretires as well as Brakes, Oil Changes, State Inspections and Brakes. Stop in for 'while you wait service" or call ahead to schedule and appointment to suit you. We are conveniently located off Rt. 291 in Chester PA

Took my car in for a recent inspection. I also requested an oil change even though it was under the…read moremileage due. They called to verify I wanted that done as they normally go by mileage. Nice! I still went ahead with it. It took a little longer than expected since they couldn't find the key to my wheel lug nuts (surprise!) Which would have caused havoc if that had happened on the side of the road. Glad they found the issue. Ready the next day and for a reasonable charge. Also a local U-Haul dealer and known for their quirky sign. Would recommend their services.

I love this place so much. They are always so friendly and so quick to help. I've been here for…read moretire patches, oil changes, tire rotation, inspections, brake replacement, and a soon to be electrical issue with a trunk latch. I also had an issue with one of my cars being rear ended while parked, and being bullied by a collision center who took apart the car. Bob stepped in to offer assistance and help me and offered referrals. Extremely grateful for Bob. The peace of mind on the quality of care and commitment to excellence truly does still exist and this is the place to have those expectations met. Justin and the ladies at the desk are also fantastic. They always remember my name and details about me that makes me feel like family.