My transmission fluid was smelling foul and Charlie's replaced it and my car is running great…read more Honest, knowledgeable folks with fair prices. They were terrific to deal with and I definitely would use them again in the future.

Highly recommend this shop. My brother experienced problems with his vehicle. Went to Pep boys…read morewhere he spent over $400.00 for work. Drove about a mile and thr same problem started again. The Pep boys guy looked perplexed and said, " "Well, it must be a bad transmission !". After arguing over $$ that was wasted, we got 1/2 back, then he recommended taking the car to a Meinke where a friend worked. Having seen enough of his shenanigans, I told my brother, "No way are we listening to this fool !". I remembered seeing Charlie's Transmission every day on my way to work, so we stopped by. Same day service. They were friendly, easy going and honest. Flushed the tranny, new fluid. Car is running great ! My brother is happy and we have found a great local business to support. They do other repairs and inspections, as well ! Great place !

Owner was personally involved in my car repairs from start to finish. His…read more communication throughout the process was excellent. The whole experience was exceptional. Feels great to be treated respectfully, don't find that so much anymore.

OUTSTANDING!!! I have a 2003 Jeep TJ with a 5-speed manual transmission. After hearing some…read morenoises, something broke and my drive train locked up. I figured I broke something in the transmission (judging from past experience with a different vehicle). Most transmission shops in the area refuse to touch a manual transmission. I went to see Mark at Cottman Transmission in New Castle. He showed no hesitation whatsoever. After we talked, he immediately dispatched a tow truck, at no charge, to pick up my vehicle (on a busy Friday) and had my Jeep in his shop within the hour. On Monday, he had determined that the problem was broken gears in the rear differential, and NOT in my transmission. This was good news! He gave me a very fair estimate, and I picked up my fully repaired Jeep on Wednesday after paying a few dollars UNDER the original estimate. In addition, he had checked out the rest of the drive train to ensure everything was in good shape. Overall, the service from Cottman Transmission in New Castle was excellent, and Mark was extremely professional, knowledgeable, courteous, and very responsive. Honest, reliable, and eager to serve a first time customer, I wouldn't hesitate to come back, and I highly recommend this shop. Lastly, I have a 1979 Jeep CJ-5 with a Chevy 350 in need of a new transmission, and I look forward to working with Mark to get it back on the road for the spring Jeep season!

Honest, quick and kind! VERY fast, VERY nice. If you have to call for on-site service, Jack…read moreSmith's is your best choice. Mike was pleasant, professional and polite - service with a smile. I would definitely do business wit them again.

Horrible towing service outrageous pricing worst company I have had to deal with. if you need your…read morecar towed I would go else where

My sons Subaru Outback was taken to Firestone for what we thought was CV joints. They diagnosed it…read moreto be bad driveshaft. Sent us to Aamco. Repaors needed to be done in 48 hours for a return trip to FL. Ken not only took us in but diagnosed the car to new front axels, rear hub bearings and new tires as they were clearly bald being driving by a college kid! The repairs were completed on time and the car was driven safely back to FL. Thank you Ken Worried mom

My car needed a new transmission. I was assured they could handle the job well they could not…read more $5000 later 5 it visits back they still had not corrected the problem of my torque converter not shifting. If you want to get taken advantage of I suggest you go there if you want to have your car taken care of find any place else to go to. My car is still under warranty there I would not return it I took it someplace else it was fixed the 1st time.

B.S. business!!!! They operate just like the mechanics that waits outside of Auto Zone. Not…read morereliable they will have you waiting. There are full of excuses! I would them no stars if possible! They will try to charge $65 just to come out!

Save your time and your money. Chris is a great dude and is extremely knowledgeable about vehicles…read morebut this service is more or less a waste of your time than it is anything else. I used them twice in the last 5 days for a problem I thought they'd be able to diagnose and fix and honestly, I would've been much better off taking my $400 and flushing it down the toilet. I went to an actual shop today and for a fraction of the cost these mobile mechanics charged me, I was able to drive home a happy customer with a minor dent in my wallet. The only time I'll be using Chris or the mobile mechanics is if I need an oil change and have an entire day to waste sitting at home, waiting for them to arrive and do the work. Otherwise, save your money and just go elsewhere.

THEY DID NOT FIX MY CAR. THEY MADE IT WORSE. Do not get your car fixed here. And their store…read moremanager some guy called John/Taylor I dont know which one, VERY RUDE !!!! Extremely frustrating experience. I took my car here to get it fixed, paid for the work, and the car still had the same issue afterward. That alone is unacceptable. On top of that, communication was poor and I did not feel they were transparent about the repair. I left feeling like my time and money were wasted. I would not trust this garage again. NOT WORTH YOUR MONEY AND TIME

I am not faulting the person who answered the phone at this business, however, their website is…read moremisleading. It says it's open 24 hours a day. It's not for people whose cars are towed. It's only open 24 hours for towing cars. Please kindly update your website with the proper information that you close at 5:00 PM for picking up your towed car. Thank you