All Pro has been great in helping me maintain my auto. I had my inspection and oil change with…read moresome other necessary things. I waited for my auto. They were efficient, and got me out in a timely manner. I appreciate feeling confident that my car is in good shape. Thank you

Recently moved to the area and came across Jim and his team thanks to the an untimely tire rupture…read moredue to the potholes in the area. The team walked me through my options and got me back on the road in no time. Looking forward to working with them again!

Wife and I moved into the area a little over a year ago, and I was worried that I couldn't find a…read morereputable auto shop near my home. I found this place on the web, and have been happily going back ever since. I've been always impressed by the level of professionalism and their quality of work. I've taken in my car for multiple issues, ranging from AC issues to tires, and trust them with pretty much anything that comes up. The prices are reasonable and they don't try to nickel and dime you. I'll always recommend to my friends and family to come here for auto work!

Email sent on 8/13/18 with no reply at all:…read more XXXXXX, I hope you are well and now that some time has passed, I wanted to write you in a very calm, polite, and 'matter of fact' state. After I did all of my research, I wanted to write you and advise you what the outcome is regarding the situation that you left me with in which I was more than upset. My research included things I found online as well as other professionals in your industry and even trained Jeep technicians. 1. I went back to the last one who touched my car before it went to you. I was told that they put the lugs on by hand BEFORE tightening. Therefore any 'cross threading' would not be possible at all. 2. Even if it was 'cross-threaded,' there are ways to get it off without the method your shop had chosen. 3. My research has told me that common lug sizes are in whole numbers. Example would be a 22 or 23 size. a. My Jeep takes a 22.5 size which is not that common, but is available through some vendors. b. Using the next size up (23) would cause the stud to break. 4. What you described to me in a repair of $1,600 was ludicrous as here is what I paid for it to be repaired: a. $21 for the stud and lug (at a Jeep dealer) b. $180 for a used rim c. $244 in labor to remove the wheel, open the hub assembly, and properly fit the stud in place. I know you told me that the rim was $688 for a new one and I found one for more than $500 less since it was used, but with the rest of the numbers you were going to try and charge me $900 more than what the job costed me. Furthermore, the broken stud did NOT need to be removed the way that your guys destroyed the wheel AND I now completely believe that this whole thing was a fault of your shop. Additionally, I asked you to save the lug once removed so I could go back to the other shop that did the work last. That was supposed to happen, but when I came to get the car you told me it was thrown away. You have taken a 20 year relationship and dismissed it since you chose not to work with me on this issue and just 'washed your hands' of even the possibility that your shop may have caused the problem. You did this after telling me that it was not safe to drive with only the 4 studs and did not want to release the car to me. You then simply demanded I come to get it. So if it wasn't safe, why would you put someone's safety at risk? In the end there are many places to go and get auto service. Your shop was one that I always tried to solicit due to our past relationship. However, moving forward I do not think it is necessary as this was the first problem encountered and I see with my own eyes how you take care of problems that only cost me less than $450 to fix at retail. --XXXX

Personable, professional and friendly. Have been going to Robert Warren's for over 50 years for…read moremyself and our family. Always more than satisfied with their work.

We had a power steering fluid leak on a 2007 Camry. They quoted us $499. When we decided not to…read moredo it, they charged us $165 for "diagnosis". The leak could be seen directly once you pop up the hood. Another garage fixed it for us for under $140. Go figure.

Fran is the owner. Anyone can trust his recommendations and quality work. He is honest and will…read moresave you money on your repairs. My family members have never had any problems over the years and would recommend his work.

Giving a shout out to Fran. He can be trusted, is friendly and knowledgeable Quality of work is…read moreoutstanding. I won't go anywhere else and would definitely recommend. Glenn D. West Chester, PA

On Saturday, January 17, 2015, I my 2011 Honda Accord was vandalized, both passenger side windows…read morewere completely shattered as well as the surrounding chrome trim and molding. A family friend recommended we take our car to Conway Collision so my wife called and spoke with the owner Patrick Conway and had the car towed to his garage and he said he'd call us back with an estimate. Meanwhile we called our insurance company, Allstate Insurance, filed a claim and made arrangements for a rental while the Honda was being repaired. My wife then received a call from the claims adjuster and was informed that the repairs would cost $792.00 to replace the damaged trim and molding and front and rear passenger side windows. After approving the repair Mr. Conway said the car would be ready by the following Monday and he would clean up all the glass and have the car detailed because there shards of glass all scattered throughout the entire interior of the car, much of which was on our two children's car seats in the back seats. The following Monday my wife called Conway Collision to follow up on the status of the car and was informed by Mr. Conway that one of the windows came in damaged and he had to wait for another one to arrive. I then placed a call to Conway Collision and Patrick informed me that there was a delay in the window arriving but the car should be ready by the weekend. I called that weekend and Mr. Conway informed me that the molding still hasn't arrived and that is what is holding up the process. He said he would call once the car was ready. My wife called and spoke with Mr. Conway during the middle of the week and he said the car will be ready on Saturday 2/7/2015 at 12:00 noon. My wife and I arrived at Conway Collision and parked in the front and then called Mr. Conway but he never answered. We waited till 1:00PM and he finally called back and informed my wife that he was in Delaware County and would not be back in Philadelphia for several hours, meanwhile I had to be at work by 3:00PM. My wife informed Mr. Conway that it would be better for me to pick up the car on Monday and he said that it would be ready. I arrived back to Conway Collision on Monday 2/9/2015 at approximately 1:00PM and Mr. Conway apologized for the delay. I saw the car parked inside the garage and I noticed that it had not been washed, I then asked him why the car had not be washed yet and he again apologized and said he ran out of carwash detergent. I mentioned that the car had been at his location for 3 weeks, which was more than enough time to wash the car; at that point I was fed up with the excuses, lies and delays and I took possession of the car and brought it home and parked it. The next morning I noticed there were still significant amounts of shards of glass scattered everywhere throughout in the interior of the car. I further inspected the car and removed the floor mats, I noticed more glass underneath and spilled coffee on the floor. I followed the trail of the coffee and there was coffee on the passenger seat that spilled onto the floor and in the back seat that leaked onto the floor mats. I do not know how the coffee got there because I am not a coffee drinker neither is my wife. The coffee stains in the back seat were not there prior to us taking the car to Conway Collision for repairs because a car seat was where the spill where on the back seat. In my frustration I called Mr. Conway and asked him why was there coffee spilled on my leather seats and tan rugs? He said he never noticed the coffee stains nor did not realize that there was still glass everywhere. Mr. Conway also promised to remove the glass from the two child car seats and said he would use an air gun to remove the glass from them, but as I inspected them I realized that they had to be trashed because of the amount of glass embedded in them due to the process he used to initially blow away the glass. I went to the Home Depot and purchased a shop vac along with auto detail accessories to remove all the glass and dust that had accumulated inside my car while at his shop. Mr. Conway asked me to bring the car back in so he can have it detailed but at this point I want nothing to do with Conway Collision. Mr. Conway is a crook who was upset because we worked with the insurance company ourselves instead of allowing him to call them himself because if he worked with them directly he could have raised the prices for us to possibly pocket some of the money. His exact words were, "If I'd worked directly with the adjuster, I'd have more room to play with, I've done it in plenty of times". I informed Mr. Conway that I was not satisfied with his services and his deceptive business practices!

Got my minivan fixed after numerous dents and scratches and backing up into a wall. They made it…read morereally easy and the rental car company worked with them to have rental car picked up there when my van was done. At the beginning of the process, I made sure to leave my car there to have the claims adjuster work directly with the shop to come up with the estimate.

Excellent service. The friendliest staff. I feel like there was honest work done on my car, which…read moreis a gamble anyone takes when going to an auto repair shop. Thank you for putting my mind (and wallet) at ease!

I brought my fully functioning boat to Pontarellis to be winterized, wrapped, and a new prop. Some…read moreminor issues were discovered and said to be fixed in the spring. Every time I brought it there there was atleast an 8-9 week wait. They do not take appointments for boats. I picked up my "fully repaired" boat and brought it to the boat ramp for it not to run then brought it back to Pontarellis 4 different times. You can only speak to Becky and Becky doesn't care about you as a customer and doesn't have any information to provide. I paid them $5,898 for my boat to never run again. I had to take my boat to a real marine mechanic and paid them $2,900 to redo everything Pontarellis said that they had repaired. Do not take your boat to Pontarellis. Thank you.

Quick, inexpensive and didn't try to sell me on anything. As honest as I've seen. Will go back…read moreagain and again.

I am giving one star because a former employee, Ron, was honest and sincere. He is no longer at the…read moreservice station. I do not recommend Bobs auto repair to anyone, they recently lied, said That i needed all new brakes. I took it to another shop for a second opinion and the brake measurements are safe / fine and passed inspection. Bobs also failed to oil one of the pins on our Ford F150 when they replaced the brakes. This made one side of the rear brake wear out entirely in under 3000 miles and led to needing a full set of brakes!! Bobs knew the right thing to do- they did it on one side. This business tried to do repairs on my car that I did not need, and they did faulty repairs causing hundreds of dollars of unnecessary spending on our truck. We took both vehicles about 2 miles away, to Monro on York Road and their team was AWESOME, honest and reasonable.

Can it be true? An honest mechanic? Someone who does repairs promptly for a reasonable price? Yes.read more

Not very helpful, went in there to get a professional opinion from noise that was coming from my…read morewife's car and told me no they was to busy really needed they help. Thanks anyways