Fast response, Owner demonstrated creative solution to presenting issue and viola--problem solvedread more

Eric was able to cut and program a new key for our van in about 5 minutes. He was courtesy and the…read moreprice was very reasonable. His skill saved us lots of money instead of having to go to the dealership.

I made an appointment to get a key copied. The service was beyond great and although the process…read morewas only half successful (thru no fault of the locksmith, stupid chipped keys.) I only wish he was closer to me as I would for sure give him more business. Truly a pleasure to do business with such an honest, competent young man. Thanks again!

This is a wonderful service. Called and was able to get keys and programming for my vehicle by next…read moremorning. He was prompt professional and most important substantially less than a dealership. The quaility is top notch. Will do business again!

The tech was very flexible in working with our schedules, and was very personable and professional.read more

Bailey responded to my deadbolt repair quote request promptly with a few questions that allowed him…read moreto provide a quote for service. He came to my home the same day and when entering he took off his shoes and got right to work. He had all the tools required. He was able to fix the deadbolt vs replacing with new hardware. But he also offered to swap it with the deadbolt from a less used door for my peace of mind. He was in and out in less than 30 min, would have been faster if we didn't swap deadbolts. Since he did not require a new deadbolt, he adjusted his price accordingly. Good service, I would definitely call again and recommend his service.

THE best locksmiths I have ever gad. Very prompt, professional, and polite. Not only that but the…read moreyoung man knew what he was doing! Fantastic, will never call anyone else!!!

Simply called trying to ask if they cut keys for a 2008 range for since mine had detached from my…read morefob. The person who answered the called was rude as f*ck. he asked the year make and model in which I told him a 2008 Range Rover Supercharged. Then he proceeds to say "that still doesn't tell me anything" like wtf?? that legit just told you everything. He just pissed me off quick, didn't get a chance to experience the great service I heard about with this place. unfortunately I won't be recommending them to anyone. Poor customer service. If you felt like I wasn't giving you the info you wanted just respectfully let me know what you want.

Yieftumbo came out to help us with a lockout when no one else in the area was able to.read more

Called late at night after getting locked out of my car in a remote area. They came right away,…read morewere super quick, incredibly friendly and helpful (gave me some extra knowledge/recommendations about my key!), and VERY affordable. Never going to any other locksmith in Des Moines again!

I'm a business owner and I've hired Shane twice to help when I was locked out and again when we…read morebought a new building and needed both locks fixed/replaced. He is an honest, good, reliable worker with great rates and top notch service. I'd highly recommend Pearson Locks for any locksmithing needs in the Boone area.

"Howards" used to be owned by Howard and was far and away the best place to take a sewing machine…read moreor vacuum anywhere around Ames. Howard retired and his son took over the business. Now there's not much left of the business at all. For good reason. Howard still comes in sometimes to open the door and answer the phones. Probably when his son is on his frequent benders. I took a serger in and it sat on the shelf (actually the dirty floor) for over FIVE MONTHS. When I'd call, either nobody could tell me anything, or the son would happily admit that he hadn't even looked at it. Oh, but he'd do so and call me with an estimate in "a couple of days." More months went by. I finally stopped in one afternoon and picked it up. It wasn't doing me any good stashed among the huge piles of machines waiting repair in a shop owned by a guy too concerned with his next bender to worry about actually doing any work. If you have a sewing machine or vacuum in need of repair, you'd be far better off just tossing it out with the trash and buying a new one than taking something to Howards

Quick Service. Friendly and worth making two new car keys. Locked out of my car. I didn't need to…read morewait long at all.

Have always got me out of a jamb. Pardon the pun!…read moreReliable, fair, friendly service. Wish they were open Saturday.

Stupidly locked my key fob in my car after an oil change and had to call a locksmith to come open…read morethe car. Ian's was highly recommended on Yelp, and I see why. Gave them a call, the guy took some information and got the address, and gave me an estimated time of arrival. He kept in touch via text, providing updates for his arrival time as it was a busy summer day with a lot of road construction going on in the neighborhood. The procedure to open the car took less than five minutes, and the tech was personable during the procedure. Price was fair for me making a bone-headed mistake. Should I have another momentary lapse in memory in the future, I would certainly call Ian's again, and I highly recommend their services if you find yourself in a similar situation.

Called Ian in a pinch with a reel estate deal and he came through huge. He was there within half an…read morehour. I would definitely use him again.