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    HVAC installation or replacement

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    1 year ago

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    Ask the Community - Amerigas

    Sunrise Plumbing & Heating - Just a bit outside. Sunrise standard.

    Sunrise Plumbing & Heating

    (8 reviews)

    Long story short; this company is doing so well they don't need any more work. It's literally not…read moreworth their time to even answer the phone or return a call 75% of the time. For the last 4 months, since the beginning of the summer, we've been given the runaround. Unfortunately these guys are the only company in town that is willing to work with a warranty company, or so they say. They gladly charged me $115 (the warranty rate) to come and look at my (obviously broken) home A/C unit, and in the end it needed a full replacement. Alright! I handed the warranty companies checklist to Lonny, who came to do the diagnosis, and he didn't even remotely fill it out correctly. Left the license # blank, did not take photos of the issue, did not list a definitive problem, just wrote "needs replaced" in the description area. I handed him $120 cash, he said he didn't have change so I told him to keep the $5 because I wasn't worried about it. I got the license number from the side of the truck, filled out the rest of the form to the best of my ability, and sent it off to the warranty company (FNHW). It came time for FNHW to get a quote, and it took THREE WEEKS for Sunrise to send anything. When they did, it was just a cute piece of paper saying (in short), full system replacement, $14,000 labor included. No breakdown. Not itemized. No model numbers or makes. Not even remotely close to what I told them I needed IN WRITING. That was the last contact I had with them. After myself and FNHW tried to contact them to get an itemized list, they stopped answering the phone, returning messages or any other forms of contact. We have been living in a house all summer in triple digit heat, and Sunrise couldn't care less.

    Very rude and sloppy work. I used this service for a clogged toilet in the past. They left a huge…read moremess (crap from the snake) on the floor, walls, and on personal items. This mess extended on the walls near the bathroom. They owner is rude and nobody in that office knows how to treat people.

    Amerigas - hvac - Updated May 2026

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