Long story short; this company is doing so well they don't need any more work. It's literally not…read moreworth their time to even answer the phone or return a call 75% of the time. For the last 4 months, since the beginning of the summer, we've been given the runaround. Unfortunately these guys are the only company in town that is willing to work with a warranty company, or so they say. They gladly charged me $115 (the warranty rate) to come and look at my (obviously broken) home A/C unit, and in the end it needed a full replacement. Alright! I handed the warranty companies checklist to Lonny, who came to do the diagnosis, and he didn't even remotely fill it out correctly. Left the license # blank, did not take photos of the issue, did not list a definitive problem, just wrote "needs replaced" in the description area. I handed him $120 cash, he said he didn't have change so I told him to keep the $5 because I wasn't worried about it. I got the license number from the side of the truck, filled out the rest of the form to the best of my ability, and sent it off to the warranty company (FNHW). It came time for FNHW to get a quote, and it took THREE WEEKS for Sunrise to send anything. When they did, it was just a cute piece of paper saying (in short), full system replacement, $14,000 labor included. No breakdown. Not itemized. No model numbers or makes. Not even remotely close to what I told them I needed IN WRITING. That was the last contact I had with them. After myself and FNHW tried to contact them to get an itemized list, they stopped answering the phone, returning messages or any other forms of contact. We have been living in a house all summer in triple digit heat, and Sunrise couldn't care less.

Very rude and sloppy work. I used this service for a clogged toilet in the past. They left a huge…read moremess (crap from the snake) on the floor, walls, and on personal items. This mess extended on the walls near the bathroom. They owner is rude and nobody in that office knows how to treat people.

Owen has been great to work with and has been there for us whenever we've had issues with our well…read more Highly recommend his service.

Owen Brinkerhoff replaced our ancient well pump and replaced all of the old wiring. He was…read moreextremely knowledgeable and efficient and worked diligently with no wasted time. A true professional. I highly recommend him and would not hesitate to hire him again.

I had a leak in a shower valve, needed a toilet I purchased installed, and a kitchen sink with a…read moredrip. Plumbline sent a tech out late in the day. The plumber said the shower valve was obsolete and it would be very expensive to put in a new one. Said it would cost $750 to install the toilet I had on hand and to fix the kitchen faucet leak it would cost $600 because he felt the faucet had to be replaced and might have to be sawed out to remove. I got the impression he didn't want to do any work since it was late in the day. So he left without doing anything and I got a bill for $100 just to be told all this bad news.

Requested a quote for a conversion from propane to gas. Gentleman was on time for appointment,…read morestill waiting for the quote.

We had D&D Plumbing out to our property to review our appliances and furnace to switch from Propane…read moreto Natural Gas. They priced out the work and told us what had to be done. D&D ordered the parts and scheduled the installation. They came and completed the conversion, pre-gas company and installed a dish washer. Friendly, informative and clean. D&D Plumbing were recommended by a family member of ours.

Very friendly, timely, and saved us some money by not doing unnecessary work. would recommend.read more

Ryan Albert gave me an extremely reasonable bid to install a new waste line from the house to the…read morestreet. I decided to go with "Cured-In-Place Pipe" because it only requires a single hole approximately 2'x4' instead of a trench through my landscaping that would cut very big tree roots since the trench would have been within five feet of four very large trees. Replacing the pipe would also have left three feet of my old (orangeburg) pipe from curb to the city connection, unless willing to pay an additional thousand dollars for 3 more feet. Ryan and two crew members showed up at the scheduled 7 AM time and did an excellent job. Finishing around 2:30 PM after the city inspector approved the work. Ryan and his crew were professional and careful with all the landscaping. They installed a new ABS cleanout, backfilled and cleaned up the work area beautifully.

The overall experience was marred by some huge delays, but the technician Raul was effective and it…read morewas not a messy job. The service was late in coming and this meant the customer lost several hours for a 30-minute job. The cost of $120 per quick drain cleaning was also high in comparison to the time required in the field.