We pay for gas with this company. Five days ago we called for a service to repair our water…read moreheater. Not one phone call back. We have been without hot water for 5 days.

What a shit show blue star has become. Went in to buy a washer. They didn't know the price and it…read moretook 10 minutes to figure it out. Didn't know if it was gas or electrical. Wanted $140 to deliver in benbow and take my old washer. I really want to support local but instead went to redwood appliances they decided and took away my old washer for $150 plus they are so much cheaper. I've been a customer for 60 years.

Ok yeah the town is kinda 'sketch,' and yeah their are shelterless people hanging around asking for…read morechange, however it's a nice gas station with some good snacks if you're just passing through or staying the night. My friend and I were in town on a mini vacation and stopped there because it was 9:30PM and everywhere else was closed. Got a few burritos and they were dry, but the people working there were funny, kind and helpful. Not sure what people are expecting for a small town? Guess the other reviewers are yuppie city folks who think anyone who is homeless or used drugs are going to mug you

Great place good food good people. Gas burrito bathroom winning lotto tickets extra big smiles…read more The person asking for change is god in disguise so don't hate

I appreciate this company entirely. My driveway is usually full of cars as I have a large family,…read moreand I am always taking care of children so I cannot up and move my vehicles for them to fill my tank right away all the time, but somehow they always go above and beyond to cut through my messy yard and not give a big deal about it, and get the job done! Proficient to the max and the workers are even super kind. Thanks so much . Great local care.

If you have a family, then this is the company for you!…read more They're family owned and know what it's like to have a busy schedule! Not only are they fast but also very knowledgeable! I've tried other local companies and they are more expensive and can take weeks to get your delivery processed! Choose Brennfleck for cheaper and faster service!

I have used sequoia gas since I moved to Ferndale almost 5 years ago. The drivers are really nice…read moreand very helpful. Office staff can be good and bad, I have had 3 out 5 visits end nicely. Not great over the phone, the lady is always very short and sometimes downright rude. They really need to update their website, it is confusing and limited. The receipt is a bit confusing as well and you have to guess as to what you account info is if you try to sign up for an account. I usually request a refill online and they call me the next day.

I'm a retired senior living on a fixed income of social security and retirement. I have been a…read morecustomer for over 20 years and during this entire time have religiously sent in a monthly payment and always paid my balance off. During these difficult times with the increased cost of propane i'm still adjusting to having to increase my monthly payment along with increased gasoline, groceries, utilities, and all amenities just to survive on a fixed income that hasnt changed to accommodate the worlds financial crisis. It now costs me close to $1000 just to fill my propane tank and my house is mainly propane (heat, stove, water heater). Without propane I can't survive in my home. I got a call yesterday that they're now making me c.o.d., even though right now I hav a credit balance on my account, they want $350 just to bring me 100 gallons. If my tank was completely empty it would cost close to $1000 and they would want this amount upfront to fill the tank. No one can afford this on a fixed income that doesnt increase according to increased cost of living. This change to c.o.d. is because I've had finance charges on my account due to balances carried over to 60 days while I'm paying huge balances off. I was extremely angry that the good customer I've always been for all these years wasn't even taken into consideration. I started thinking about other customers like jobless, vaccine injured, elderly, disabled, fixed income, sick, etc who will be put on c.o.d., who have been good customers but hit with financial difficulties during this time of world crisis. I will find a way to pay the $350 because I have to survive and ill pull it from some other utility payment. But if you can get your propane from another distributor I encourage you to do that. This company lacks customer service during these difficult times for all even to those long,reliable, consistent customers. It has become about the money not the good customers which built this business from the beginning and that pay their wages. The one star is not for the company but Juan the delivery driver. He's the best and totally takes care of his customers.

We love Redwood Coast Fuels as one of NorCal's favorites. I left a message over the weekend and my…read moretank was filled by noon on Monday. Thanks folks!

From the owner: Specializing in: - Engine Fuel Conversion…read more- Fuel Economizers - Gas Companies - Propane & Natural Gas - Utility Companies - Diesel Fuel - Oils-Lubricating-Wholesale & Manufacturers

Hilary and Heather are very kind and helpful! They accommodated all my needs on a very remote…read moreproperty.

This guy stinks, really smells bad, always has the same exact dirty hat and clothes on, acts like…read morehe's opening the house door, looks in windows, tries a dozen times or more to get to the neighbors' yard through ours, and always has a sickening smirk on his face.

I was calling around checking prices before winter. I chose he best price and had my tank filled by…read morea different company. More than a month later I get 3 hang up calls a couple minutes apart. I googled the number and saw it was Pacific states petroleum. I sent a text asking what the calls were for. The response was that he was given my number to call about propane. I explained that a month ago I was looking. I then asked for their price for reference. After several hours I hadn't heard back so I sent a message with my opinion of the JOKE of a service they provide.. Later I got another text saying that he left a voicemail with the price. BS, NO MESSAGE was ever left.. He did send the price in response along with the BS.. It was almost a full dollar more than I had just paid.. They are just a mickey mouse operation

I have an unusual project at my home. I reached out to Pacific States Petroleum and received a…read morereturn call from Jeff Guy within an hour. He made arrangements for a conference call with their safety technician, Glen. Although my project does not fall within the parameters of their business, they spent over 15 minutes discussing my project and exploring my options. I found them to be knowledgeable, safety oriented and very generous with their time.

Charlie, who delivers from Blue Star Gas is very rude and impatient. I have a locked gate to…read moreprevent my dogs from escaping. When Charlie arrives, I unlock the gate. This time, I was in the restroom when he arrived. He stated he arrived at 9:25am, as you can see in the attached photos. I made the attempt to call him immediately after hearing him ring the doorbell, so he would be aware of me being in the restroom. I even got notified on my ring camera if him leaving a minute later at 9:26am, as shown in the picture. I tried flagging him down, yelling his name, and calling him as he started his truck and took off. Very frustrating and unprofessional. I never had issues with the last representative that delivered, but with Charlie, it has been miserable. Because of this, I have canceled services and went with another gas company that is going to service for 2.47 per gallon. So in a way, this is also saving me more. Win win. Bye-bye blue star.

I really like using Blue Star Gas over the years. Talk about a company that's always seeming to get…read morebetter. One year they put a meter on my tank that reports levels back to the office, how convienent is that. Adam calls me when I get down to 20%, how thoughtful. You could say they do these things just to sell more fuel, until you run out and you have to take a cold shower. Over the years I've seen Blue Star Gas get better and better and I'm a fan. In life or business, you're either getting better or getting worse. Over 3 decades Blue Star Gas has done just that. I bake them cookies because I admire how they service the Mount Shasta residents.