Awesome service! We just bought a cabin in Easton and were having issues with our propane tank…read more They were out the same day and solved our problem at a great price. The tech they sent was great and showed me how to work the heater inside and really explained things well. Overall a great experience with this company.

I would avoid these guys for all of the same reasons you see in the other reviews for this company…read more After almost 10 years of minimally acceptable service, they installed a tank with a faulty regulator and I lost a full tank of gas due to leakage over the winter, when the home is not in use. In the spring I called to inform them of this leak and they just came out without permission and replaced all of the gas and charged me to replace the regulator. When I inquired, very politely, about how they might handle a situation like this, one of the owners abruptly responded by saying that they would recommend terminating their service. I happily obliged after paying them for the tank of gas. Save yourself the trouble of dealing with some very unfriendly folk and find a better provider.

I am not normally one to complain but man I am annoyed. Over the summer we called our propane…read morecompany (A1 ) to fill our tank and ask them to service it because we thought there was a slow leak. ( we smelled propane from time to time and was getting more frequent) The lady on the phone was telling me when the tank gets low you will smell it more. I said I'm well aware but it was happening before too. So she said she would put an order in for a tech to call and schedule to come out. Meanwhile she sent someone to fill our tank. Over the next Month or so I called numerous times to inform them the tech had still not called or come. In the summer we do not use our propane and it was depleting more and more so yes I know there was a leak. Still no tech so one day while I was ellensburg I stopped in and talked with the front desk explaining my frustration that I had already lost over 25-30% of my propane that they filled before fixing the tank! The next day a tech came out and yes something needed fixing. I wrote a letter with my payment asking for the equivalent amount of propane lost off my next fill... well just had my tank fill yesterday and nope no discount in fact because of propane prices it's about 200 over what it normally is.. so my question is am I over reacting or am I in the right at asking for reimbursement? I should add our tank is rented so it is on them for it to be working properly.

We ran out of propane on the weekend and bright and early Monday morning they came and delivered…read more It was fantastic how they came through for us.

Wow!! So impressed with this store and it's employees! I came in last week to see if they had any…read morechickens for sale. They didn't, but the gentleman working told me they were expecting some Friday. I came back today and picked up six chickens. We've never owned chickens before, and while I had done my research beforehand, I still needed some guidance. The younger gentleman who helped me was able to tell me the temperament of each breed, as well as what color eggs they'd lay and how often they'd lay. When we were ready, he boxed the chickens up for us, and then helped me pick out the best feed for them. The older gentleman who rang us up also helped carry out the feed and bedding. Everyone was so friendly and helpful! We will definitely be back for any future needs!

Very busy business but excellent to work with when I needed a 500 gallon propane tank. Sent in…read morepictures to make sure the area was suited for the tank. Shay was professional and was able to deliver in about a week. Competitive pricing and friendly. Would recommend this business.

Highly recommend this company, they respond within 24hrs and professional service…read more Building a home and needed a 120gl tank, they were able to get me on the schedule and knocked it out in a couple of hours. Prices are very reasonable and I will be using his services for future add-ons. Seeing the negative reviews, the service I got was no where close.

I will never purchase gas from this people again. They quote a price, charge your credit card a…read moremonth later with a different price. When you inquire, if it's not a new sale... they will give you terrible customer service and hang up the phone. Then you will receive an email "sorry, we cant guarantee prices." okay... then charge me the quoted price on the date received. Nah... that's too much of an honest transaction for them. The whole process was just strenuous from beginning to end to fill a gas tank.

The absolute most unfriendly, unhelpful front office you may ever encounter. Rude, inefficient,…read moreand school-marmish should you have any question. Wish there was a negative star rating.

As a farmer, I've tried to buy things from this store twice, both times unsuccessfully…read more The first time I was looking for pullets. A pullet is a the middle stage between chick and chicken. I called and had a hard time getting the saleswoman to say whether or not they carried certain kinds, despite the fact that their website said they did. Finally she directed me to the man in charge, and he told me they had the pullets I wanted. Only after asking exactly how old they were did I find out they were a little over two weeks old, but "very hardy". Of course they weren't hardy enough to put outside in the coop yet, but he was willing to call them pullets and say they were really hardy, just not hardy enough to be outside or without a heat lamp! That's not hardy, by the way. The second time I tried to buy something from them was when I wanted to make a fence using hardware cloth to protect my garden from gophers. They were unable to sell me the size and length I needed, and didn't offer to order it for me. I said I would look on Amazon and they said OK and hung up. Why don't farm stores sell things farmers need in Yakima? Why is Amazon the only place you can find things like basic fencing or decent chicken feed? Why don't any stores like this sell actual pullets instead of just chicks? Did you know not everyone that has a chicken coop outside has a place to raise chicks inside?

Can be a little hard to find at first. The easiest way to remember is it's behind lee peterson…read more This is a great place to get your propane filled. Or your livestock supplies and feed big or small animals For me it is a single large house rabbit. The staff has always been friendly.

PacWest was GREAT. They were "forced/priced" to "retire". Suburban Propane's 1st story was PW 'went…read moreout of business' & SP had 'taken over' all PW customers. Their refill quote in February was triple the price of propane at gas stations, due to my 'low consumption'. I told them to pound sand and make an appointment with me for tank removal. They sent several tank rental fee letters with past due charges; with no proof of ownership, no past, current or new contract, nothing but a bill; 5 red flags. I called again to refute the charge & they said tank removal would cost me $150; 50% more than a year of rent conveniently. I should send them a past due STORAGE fee. This is America and I will choose who provides my services. They did not acknowledge my first conversation, their story NOW was PW owner "retired"; red flag! Past due charges after I refuse any business with them and tell them to retrieve the tank! SP does not own that contract u had with PW. Shop around. Buy a 60 gallon tank or two and fill at a station. Have a handyman assist. SP's practices will have you paying 2 to 3 times or EVEN MORE than necessary. They downplayed all their negative reviews; red flag! THIS IS AMERICA & unfortunately capitalism can mean the big invisible corporation will force the 5 star local businesses out & jack prices up each time they gobble up another. Self Protection is what SP should stand for; BUYER BEWARE. Thank goodness for YELP! I was lucky to have read up on SP. The sound of my head popping out of nowhere land was LOUD. Do not say yes, do not sign, do accept propane, do not pay for rental or removal I to a company you did not contract with. Ask them to remove your info from your records. Record your phone calls with them, at least take very good notes. Happy & Safe 4th to all; FREEDOM!

super easy process to connect and hook up to our new to us home. The rep explained everything…read moreclearly and was able to get someone out within a few days to fill up my tank. They also installed a wi-fi receptor to inform me and the company when my tank gets to 20% and someone automatically comes out to refill. couldn't ask for better/easier servicing.

Got my RV propane tank filled here. The young man came out as soon as I parked the RV. He filled…read morethe tank quickly and was very polite. Easy in and out for RV's.

This is my first stop for any landscaping supplies. If they don't have it, they have the knowledge…read moreto find it, the advice to tell you what is the best product for your application, and a friendly demeanor through the whole process.