Entergy/Entergy Solutions finally got their act together and provided a free energy audit, which I…read morewas ultimately very pleased with and encourage others to take advantage of this program to save energy and money. Here's how it works: Skip Entergy altogether and look for Entergy Solutions. Then find a "partner" listed on the website. Call the partner and ask for an energy audit. Someone will come to your house, install a smart thermostat (if you need one), squirt liquid plastic into cracks, find where the drafts in your house are and fill up holes that allow air flow. The only part I was displeased with was their low quality weather stripping. I peeled it off and installed my own. I think it just took a while for Entergy to get this program up and running.

Being charged for services that are not utilized in the area i live. $8 fee for meter checking when…read morewe have a digital meter. $8 customer fee for being a customer. Fck this company and everyone that works for them. They are even more crooked than SoCal Edison.

They don't give 2 dying shits about anything but can you pay. I've explained to them people that I…read morejust started my job and needed a week extension to pay my bill but all they keep saying is you 2 months past due! I know that! But They wasn't listening to anything I was saying (I've been jobless and only needed a couple more days) I don't know what to do I have no help or family down here with 4 kids oh and it's always the rude black women that always seem to answer the phone

I hate that I have to give them one star. It seems like too much. I feel held hostage to center…read morepoint. They can be rude and basically do anything and you have to accept it because there is no other gas company here.

These pricks started a gas service account to my residence and scheduled an appointment to have the…read moregas turned on the next business day. No problem. However, the service appointment was cancelled unbeknownst to me because the live technician that started my account didn't provide me with pertinent information such as a "deposit" is required before the technician can travel to my address. In response, I called their customer service line completely confused 2 days after the fact, in which they responded by telling me I owed a $75.00 deposit and a live technician can't accept payment over the phone. (OK....I'm not a shitbag, and I wipe my ass with $75.00 and don't even need a wet wipe when I'm done.) The irritating part is they don't allow technicians to travel to a residence over the weekend, so I'm stuck for 3 more days before a technician can and turn it on. Also, the average full time employee works a full day on a Monday and the douchebags can't schedule a specific appointment time to be at your residence. The only thing they'll tell you is, "A technician will be available between the times of 8 am and 8 pm to turn on service at your residence. You MUST be there, and a technician will call you. If you do not answer, the service appointment will be cancelled again without notification." I'm not sure when the f*ck I started living in the stone age, but this shit is unreal ridiculous.

Best tasting water in the country. This is a utility that cares about the communities it serves…read more CAW cares about the state of Arkansas. They work hard to make sure all of us in central AR have reliable access to high quality water. They do such a good job, having great tasting water always available becomes so routine you take it for granted. The truth is that every day, they are putting in the effort and expertise to make having water easy for us. I appreciate that!

I have been fighting this company over billing issues and lack of water pressure over 3 years now…read more They have repeatedly said that they will look into but nothing has ever changed and I have received a single letter from them explaining why nothing has or will be done. I honestly believe the fact that they have a monopoly on the service in our area has a lot to do with their lack of customer service and general attitude of not giving a damn about the customers they are supposed to serve. As for the review about them providing the best tasting water in the country, it had to be written by someone who hasn't traveled our country. In conclusion, I would recommend not moving into their service area. Zero stars if that was an option.

1st Electric has always been a great company for my family. Customer service has always been…read morehelpful and courteous. I'm so grateful to the line workers who always get our power back on quickly. We're in the country and often 1st Electric homes will be next to Entergy homes, and we always come back on first.

The worst company I've ever done business with. Had to call several months in a row to set up…read moreautopay because they kept telling me it was set up only for me to receive a late notice. I gave a new card, was told it was 100% taken care of only to return home from vacation to over $1000 worth of meat in my freezer being ruined and my electricity being shut off without cause. You cannot trust this company. Managers will say they're looking into these issues and that they'll call you with a solution and then.. they don't. Go figure. We're considering solar at this point because this is RIDICULOUS.