amerigas should be rated a zero on yelp.
In support of this rating, pls know that we have a one year, flat rate contract, at a very customer friendly price. However, after 10months duration on that contract and a turnover in amerigas ownership, we have no amerigas gas delivery. This month's failed gas delivery has resulted in numerous phone calls over a ten day period to amerigas customer support, several "emergency" deliveries which were scheduled & which were reported as delivered by customer support in the amerigas computer system but which never actually occurred, AND now we vacated our home since we were outta gas.
An interesting anecdote is that the amerigas truck did arrive at our home once during this period; however, the driver never got outta his truck! The driver just drove away in ~35seconds and my husband was unable to get from the second floor to the driveway in this time period to stop him from leaving. We are on automatic payment, there are no barricades to the tank, and we have multiple cameras all over this residence documenting this ~35 seconds drive by which resulted in no delivery
Someone should be concerned. PLS be aware tricities customers. The new management is not concerned about customer service as our example demonstrates. read more