Awesome experience ! Organized and not overwhelming store…read morewith pleasant knowledgeable salesperson . Had been shopping for a new mattress for platform bed on the boat several weeks but had purchased other OMF mattresses in the past so decided to just check with them. New mattress in the Tahoe !

We just bought a king size mattress here and it was a breeze. Ben was excellent and he was totally…read morehonest and straightforward. This company doesn't lure you in with bs, holiday sales, etc. Most of their mattresses are double sided and very reasonable. Our mattress was delivered on the dot without issue. We love our orthopedic extra firm mattress. Side note: the chain Mattress Firm, on the other hand, cost much more and the salesperson said that double sided mattresses aren't made anymore....bs. He also led us to the 5K mattress first and said that delivery might be weeks for their mattresses, while the Original Mattress Factory shipped less than a week after our purchase.

I've been meaning to send this review for a while now (got stuck in the drafts area)…read more I Took my mom here to buy a mattress. She's been waiting for a good sale! Over July 4th they had an awesome deal that included a sale on the mattress plus a free platform. Honestly, we didn't know exactly what a platform was, but it's basically a replacement for the box springs. Bed sits onto this platform and has a remote control that allows the mattress to raise up and down. At first Mom was very happy with the platform idea. However after a few days mom says moving the mattress up and down causes it to slip out of place and she finds herself having to push it back in place. I wish I could remember the salespersons name. He was very nice and informative. Not pushy. Good experience and within budget.

I bought a mattress and accessories from the Cumming store today. Jason was incredible and very…read moreknowledgeable. Even though it was an expensive purchase, Jason made the experience less stressful. Thanks Jason

We visited Ashley store at the Cumming Market in hopes of purchasing a table set. Arrived around…read more3pm on Saturday 6-20-26 and left at 3:35 pm. We walked the entire show room floor found furniture we were interested in and from start to finish no customer service staff approached us to assist. Upon leaving notice 2 employees sitting on sofas talking with each other and another associate passed us rubbing her stomach and no interaction. No acknowledgment at all...ever. Very incompetent sales associates,Unprofessional and dare I say ignorant. I'll definitely pass the word along to not spend your money at an establishment that has no respect for you. Unapologetically, A customer

We have had nothing but issues since we gave them our money. Promises made, promises broken. We…read morepurchased a bedroom suit AND mattress set so we spent a nice chunk of money. When standing in the store they told us it would be a few weeks for delivery according to the computer, but they had pull so they would make it happen sooner. We told them we would be out of town on certain dates, and they said they would work with us around those dates. The store called WHILE WE WERE OUT OF TOWN to schedule delivery for that weekend. We finally came to a date and they said no problem, everything is in stock. We got the email confirmation with our window delivery time window, so we disassembled the bedroom to prepare. Then we get a phone call saying they are cancelling our delivery due to a mattress being on back order. It wasn't on backorder when we paid, when we schedule delivery or received confirmation email so why now???? We have been waiting 2 weeks! You just now figured out it was on back order? And where is the rest of my stuff? And God forbid you try to call the store you purchased your merchandise from. You can only speak to customer service, which has nothing to do with the actual store, and you know they don't care if you cancel the order. So as of now, we are waiting to hear from a manager to correct the issue, or we are cancelling the entire order and taking our business somewhere else. It is now 6:30 pm and we were just notified our delivery has been cancelled. We will never shop at Ashley again!!

Service is IMPECCABLE! George, the owner and his team go above and beyond. They are great at…read morecommunicating from the time we walked in to the store to the day our items were delivered. They are very professional, detail oriented, and responsive. We purchased a living room set (two couches), coffee table, and most recently, a recliner from DHI. We were able to choose the fabric and style for our couches. I chose a vanilla upholstery, dark wood, and dark studs. They turned out beautiful and exactly what I wanted! We've had them for almost a year now and are still very pleased with them. They look stylish and expensive, yet were actually very affordable. The table also looks expensive, stylish and not to mention heavy duty, but again, was very affordable. The recliner is my husband's favorite piece in our living room. We originally purchased a custom made electric recliner with blue velvet fabric, dark wood, and dark studs to match our couches. Although the chair was lovely, we weren't satisfied with the overall quality. We called and let them know we would be happy to pay more to swap for a better quality chair. They were very apologetic, even though they weren't at fault and was more than willing to help. George personally assisted us on the exchange and helped us pick out the new recliner. They let us keep the blue recliner until our new one arrived. The delivery team is polite, respectful, and on time. They delivered our items with great care. They have a wide selection of living room sets, bedroom sets, dining, patio, and so much more. If you see an item online that's not in the show room, you can ask for it to be delivered to their store to see in person. They truly value great customer service and it really shows!

DHI has been nothing short of a nightmare!!!! I ordered a queen-sized bed from them back in…read moreNovember because they were having a special sale. After the purchase They indicated to allow 3-4 weeks for processing. After about a month has passed and I hadn't received a tracking number only a receipt, I reached out to the company to get an update, of course my calls went unanswered but a week later a representative from the sales team sent me an email with a tracking number and looped in Elizabeth, I'm guessing she is a manager, to express that I'm looking for an update on my furniture and an ETA. Did Elizabeth reply, NO of course not. It's has been 3 months and I still do not have any furniture or a refund. They are scammers! I'm warning everyone who want to shop at Dream home not to do so because they are a Nightmare. Just take my advice and think twice.

Excellent customer service and buying experience provided by Ray!…read more Ray was super friendly and helpful with the purchase we made. He was very helpful in explaining the features and options and helped us to pick the right mattress for us. He also gave us a really good price and was also able to get free delivery as well as 24 months 0 interest financing. I recommend Ray for any one looking for a mattress.

I can't say I have had the best experience here. I came in to get a mattress because I just moved…read moreinto a new apartment. Roger was kind and helped me pick options that would work best for me. Once my mattress and bed frame were delivered, the mattress came with a large yellow stain on it, as well as two giant damaged spots on my frame. After playing phone tag for a few days, I was told I would receive a call back about what we can do about my damaged items. I never received a call. After spending well over a grand, I expect my products to at least come damage free. Really disappointed.

Trenton has helped my boyfriend and I many times! We come to sleep number often and from the…read morebeginning they have been very helpful. The beds are worth the price, and it has helped with my back pains; overall I have better sleep! I also recommend the weighted blanket, it's super relaxing.

This bed is falling apart after just 2 years. We paid a ton for this bed and already have to…read morereplace after a short period of time. They say a 25 year warranty, but give no way to exercise if the thing falls apart.

Quite the place for upscale selection but hold on to your wallet and bring your blood pressure…read moremeds... you'll need them! The style in here is fantastic and they say the floor switches out every weekend or so. In a day when you have to wait forever for furniture here you buy what you see. It is limited... don't end up liking something and thinking you'll get it next week... that most likely won't be the case. They have a lot to choose from. However some items are a bit WOW on the price side so be careful, you could fall in love with a $10,000 chair! The staff was not high pressure and they offer free in home consultation and design. Very nice place to get ideas, find those pieces you have been looking for and spend a mint!

Great store! Superb quality and variety. Highly recommend. Sandi is amazing at designread more