Had a great experience call them to do warranty work. was dreading it called them spoke with a…read moregentleman that booked me for an appointment two days later the next day, the same gentleman called me and we scheduled a delivery and install on my chair Engles Furniture offers a great product and stands by it and will recommend them to everyone

I bought two Stressless chairs from Jennifer there and to say the effort was stressless is an…read moreunderstatement. She was great to work with and applied zero pressure. Highly recommend Engles and Jennifer for any furniture needs!

Omg We Have Bought The Blanket Lady's Blankets since 20012 And We Love Them And Still have The Old…read moreones They last...We moved Back too Montana And Ordered Some More Blankets From Her And We Love Them And Now we Moved Too Michigan and Ordered more..She Never Disappoints These Blankets Are The Best..They Wash and Dry up Nice...Thank you Lyn..We Love Our New 2 Ply Blankets We Will Probably be Ordering more Thanks For Years Of The Best Blankets Ever.. The Bolins

Awesome products, excellent displays and the patience of Job while ya muck about deciding which if…read morethese awesome blakets to buy. And that can take a while with the vast selection to choose from. I have 5 or 6 of these blankets and they are INDESTRUCTABLE! I raise Great Danes..and have 5 Danes nesting in these blaknets. no damage..and they wash a thousand times to come out looking new..For years and years Totally recommend..Awesome Blankets that last a lifetime!

Our third project with Cen is another 5+ star result. Cen rebuilt our sofa cushions which have a…read moresculptured back edge. They fit flawlessly and are the perfect firmness. Such excellent craftmanship and service!

This was sooo disappointing! I saw on their website how they'd opened a new location after not…read morehaving a brick and mortar and was stoked to get advice and supplies to reupholster my well-used (okay, sadly flat) dining room chairs. I called ahead (several times) but the phone always goes to voicemail directing customers to an email address instead. I didn't leave a message, so maybe what follows is on me? I live over an hour away and planned for this visit. I finally located their "new" address in a row of vacant strip mall stores. I also located their truck, randomly parked on the opposite side of the block, unconnected to anything. How pathetic that their "new" location, posted on their website, is a total bust - an abandoned storefront. Even more pathetic is the disrespect shown to potential customers by not updating the website, voicemail, or even the door of the former site. If I could give them zero stars, I would. Off to Portland....

From the customer service to the actual delivery was fantastic. Barret helped me pick out the…read moreperfect bed for my budget. The delivery with Larry and I didn't catch the assistance name, but they were friendly, professional and informative regarding my mattress. 10/10 stars. I will be coming back for other furniture.

I love the professional manner in which Barrett assisted my daughter and I. Hopefully the furniture…read morewe purchased has the same quality and style as Barrett exhibited and presented to us during our visit.

Roby's in Florence is the best. Tina and other staff including delivery get an outstanding for…read moreservice, friendly professionalism, concern for my needs, and keeping of their word and quality of products. Tina was there for me whenever needed. My newly built home is a real happy place with all the KitchenAid appliance, bedroom and living room furnishings. Thanks you Tina and all at Roby's of Florence. Keith Wolfe

First, I have to say that Shayla Baker the sales Representative we worked with was not only nice…read moreand accommodating, but she was also very knowledgeable about the products and explain many details I would have never thought of. It's a pleasure to be helped by someone that seems to understand your needs and wants to do the best they can to provide the customer with the best experience possible. When my furniture was delivered the gentlemen were professional and carefully installed everything perfectly. This is the service that makes me want to go back to find more that we need to furnish our home. Thank you, Roby's, and especially Shayla Baker and your delivery department who represents you well!

Years ago my mother bought a mattress there and was told she could return it if she didn't like it…read more The mattress was too soft and they wouldn't take it back because she tried it in the store. The owners are the same now as then and they are likely to do the same again.

I was in desperate need of a new bed so I stopped by a couple different stores in town. This one…read morehad the best selection and most helpful sales person so I purchased a mattress and frame. Unfortunately after sleeping on it for a couple nights I realized it was way too hard for me. I went back to the store and they were happy to exchange the mattress for a softer one! Great customers service. I definitely plan to go back and check out their other furniture.

Absolutely amazing. These guys were so very patient and knowledgeable. My grandma changed her mind…read moreabout 30 times and they totally rolled with every change and were extremely accommodating. I recommend this store to everyone!!!

My husband and I went into Mattress firm in Roseburg to look at mattresses and figure out what we…read morewanted for a bed. Torrie was the employee that night, and she was amazing! She definitely knew her stuff and helped us figure out the right mattress for us. She was very helpful and had alot of knowledge about all of the beds. We went in to just look, and ended up buying the most comfortable mattress with bedframe ever. We appreciate you Torrie! Great customer service, very friendly and easy to talk to, and great experience overall. We enjoyed that it didn't feel like we were just being pressured by a sales person trying to make sales. She actually cared and wanted us to get the right bed for us. We will definitely refer people we know to shop here in the future. We look forward to our new bed being delivered soon along with our new pillows and mattress cover!

What an amazing experience! I've been saving for quite a while for a high end mattress. Julia…read morewalked me through the process methodically and with expertise and great product knowledge. I even came in under budget! Don't waste your time or money anywhere else.

A follow up to my previous bad review. The mattress I…read morepurchased was not the issue, it was the box I purchased to go under it. It wasn't a solid top box so the mattress sagged when I sat or laid Down due to it not being a solid top box. I'm hoping to rectify this issue with Casey tody.