Ordered a game online. No response after a week. Called and emailed about game status. They…read moreresponded and said game was out of stock. Even though it was on their website. They said that I can get a different game or a refund. I asked for a refund. They have ghosted me ever since. This place is a scam if you order online. They will just keep your money and do nothing.

Jake recommended exactly what I needed and gave many useful tips. Very Knowledgeable staff, and…read morefantastic products.

Very pleased with the transactions. Excellent product and overall service. Would give my highest…read morerecommendation.

Absolutely the best place to get anything you need regarding toy soldiers. This is my dream store;…read moretons of stuff. You could spend a day in the shop and still not see everything. Staff is knowledgeable and happy to share information and advice. They have plastic and metal soldiers for war games, painting, collecting, dioramas, or just for fun. All kinds of other things too; for role playing games, card games, model building etc. if you like any of these things you need to go here!

This is an awesome place! From the ever-changing diecast side of the store that has classic to…read moremodern diecast vehicles (ie:cars, planes, tanks, Lego figures, Classic GI Joe's etc etc). With a good mix of unique and popular finds there's something for almost anyone. The staff are pleasant and accommodating. And if they don't have it will try to recommend where to get it. And the pricing is very reasonable! Must check it out. Not to mention the hobby side is excellent too from a great selection of movie inspired vehicles to cars and trucks. Plenty of models to start or in my case restart my hobby interests. Just picked up a starter model airplane for my kiddo there. Good selection as well of military vehicles from multiple eras. Something to check out!

What a jerk! I recently saw some puzzles on Facebook yardsale posted by the store owner. I wrote to…read moreinquire about buying multiple. He wrote back and said So very sorry but just got home. We had a family emergency this morning after we spoke and it affected our entire day. Will followup tomorrow after we open at 12 noon. Again my apologies. The next day He sent me photos of the ones available. Mind you for Facebook yardsale they were overpriced, usually they're $5-8 used, but I understand the cost of a physical business. Before I wrote back I needed to check which ones I already had or had completed, but before I could do so had a personal emergency that prevented me from writing back to the message right away, which he should have understood could happen based on his own message. He wrote the next day, any interested, then I just get a message that says "There is no common courtesy these days..." Meanwhile on my end I'm handicapped from a recent spinal neck surgery going through a medical emergency and I come back and find this rude message when I went to write back a few days later about the puzzles. Had actually planned to buy all but one but this guy's snarky rude remark definitely does not make me want to get the ride over to do business with him and his overpriced puzzles. What a absolute jerk who obviously does know how to offer good customer service. Started off strong only to be an utter disgusting disappointment of a business. Learn how to talk to people and treat them with respect. You never know what someone else has going on in their life.

Great place. Friendly people working there and able to take the time to give good advice to a…read morebeginner. They have a great selection of glass too.

Knowledgeable and professional Answers questions and provides guidance. Great selection…read more.. glass, tools, grinders. Will be back.

Best model shop I've ever been to!…read more This place is absolutely bursting with amazing well-priced mech kits and products for hobbyists. If you're looking for gundam, historical model kits, Warhammer, ttrpg minis or just something cool: this is the place to go! I found a kit that has been sold out online for months- total score!! Staff was very kind and helpful. It's a small shop but has great vibes and if you need help finding things- just ask! The entrance is a bit confusing to find; it's through the shared doors in the plaza and up the short set of stairs. Ample Free parking in the area :)

Awesome store! The owner is really nice and knowledgeable! They have a pretty big selection of…read morestuff from all kinds of different brands! The prices are fair too which makes this one of my favorite model shops now!

I have no idea why this page says it is wheelchair accessible. I typically use a rollator when I go…read moreout, and it could not fit in there. I'm mobile to to be able to switch to a cane for a short time, but that limits how long I can spend anywhere. The store is very tiny and cramped. It seemed very well stocked, but again, I could not stay long. Customer service was non-existence. The only thing the cashier said to me was asking if I wanted my receipt or not.

The store is small but it still has a wide variety of games, figurines, and even a few consoles for…read moresale. Very friendly employees. The prices are very reasonable too.

Unresponsive and unprofessional. Never open on the hours they list (and I would always check…read morefacebook to make sure the day of a visit - I can't tell you how many trips I wasted to Pembroke). Kept my property for 15 months and wouldn't respond to inquiries. Not only the worst train store experience of my life, but the worst customer service experience period in any business.

It is a AMAZING place to get model trains. Absoloutly amazing selection I got my very first model…read moretrain there.

Great selections and large aisles... a bit overwhelming with the number of people but it was the…read moreSaturday before Thanksgiving... so many choices!

This place was so busy and buzzing with families with children in tow carts filled with everything…read moreChristmas items today was 50% OFF ALL ITEMS! No recession here! Was very surprised that with the shape of our economy no one just shopped like no tomorrow! The store was well organized and well marked items were a plenty only on issue Not many employees to keep the crowds in line... the lines for check out was out of control and very confusing which line for checkout you were in and some shoppers were abit aggressive! Maybe crowd control by management might help or extra staff at checkout! Noticed a few in line waiting and waiting till they left their picked items and walked out! The store must have made lots of money for sure and parking outside was a mess and maybe hire police details to keep shoppers in line!

The guys here are so helpful and knowledgeable. They repair things so quickly and my boys love…read moregoing there to watch John and his team repair their cars. We love it there!

I came here looking for Die-Cast Cars, which unfortunately they did not have. However I was…read moreimpressed by there selection in other categories, such as model planes, RC cars, Dioramas for trains, and a sizeable model kit section for Pokemon or Gundam. The service was very good, very busy inside but the staff knew their selection quite well and even offered some suggestions of places that may carry what I was looking for. The prices are reasonable as well. I can't speak on the things besides gundam, but the gundam were priced nearly the same as online retailers after shipping. A nice store that I would visit again for any hobbyist needs.