Had a warped crank issue with a new bike. After several attempts to contact service , they sent a…read moreused crank that had clearly been mounted and used. Do yourself a favor and buy from anyone else.

Just found their web site while looking for BMX parts for some old school re-builds. They…read moreresponded promptly to my questions and helped pair up items to color match my needs. Site is nice to search by items many different ways. Nice photos and good item descriptions! Look forward to using for other builds this year.

Knowledgeable and friendly staff and stylish bicycles, accessories, and gear. Bike was tuned by…read moredate given by shop to check in.

These guys are the best. No matter what you are…read morelooking for from top-of-the-line electric bikes to old-school repair and they even helped hook my grandson up with a great BMX . Staffed by friendly and knowledgeable professionals. Thanks For all you do Stan o

Was treated like a nuisance for a basic bike repair and charged 200 dollars for a 15 dollar part…read moreand maybe 20 minutes (at most) of work.

The selection of bikes, parts, gear, and more were exceptional. We were treated with such respect…read moreand patience while working out what to buy, and are incredibly happy with our purchase! We had our children with us and as they struggled with some impatience, we still received the height of understanding and willingness to serve and answer any and all of our questions. Lastly, we were given the offer to have the bike walked out and loaded up for us!

Terrible! Dropped a bike off for repair after a month called and he said he was waiting on the…read morepart. Another month goes by and I hear nothing so I call again now all of the sudden he can't get the part despite the last convo being we were just waiting on it. He lies and has terrible business practices. Don't go here!

Store indicates it is open, but was locked. No hours of operation posted. Wheels piled against one…read moredoor and supplies and bicycles inside are in shambles.

So here's the deal......I have known Paul for well over 35+ years ever since he worked at a bike…read moreshop on the Arnot Mall. He always was soft spoken, sincere, trustworthy, and knowledgeable. Following him through these years to where he is now proves that his traits as a businessman hold true to this day. He always shows that going beyond what is typically expected is normal for him. Great guy!

I've been going to Kingsbury's since he was on South Main St (30 years ago). I have never had a…read morebad experience with them. Paul and his staff are skilled and courteous professionals.

Mike was helpful and informative to a couple of newbies to electric bikes. My wife and I love them!read more

They fixed up my old bike and got it running in a very short time. My experience was that the shop…read morewas very friendly, professional and helpful. I was so surprised by Cecilia's 1 star rating, that I had to check out her other reviews and LOL, every single one of them was a 1-star review! Not a happy person, I would imagine.

There are a lot of cool bikes for sale here in the shop. I was hoping that they might tune up my…read moretwo mountain bikes or buy them but they aren't taking on new work or purchases until August. That being said, I had time to speak with the owner for quite some time. He is a very personable and cool guy. helped me decide on my next trip for some deep southern blues .... Memphis and Santa Fe. I found him to be a very "real" and genuine human being. This guy understands the struggles people/ students who aren't Uber wealthy struggle with. I look forward to doing business with this establishment for any biking adventures needs in the future.

I've been here a couple of times already for a helmet and an inner tube. The owner Tom is super…read morefriendly and helpful. It's more of a bike shop people like to stop in to say hi because of good experiences. He's been helpful getting the exact price point and quality. Don't be fooled by the size and selection. They have affordable options available and also some really super high end products. Some really amazing bikes and service. I definitely recommend stopping in and getting set up with a new ride. They have plenty of E-bikes to get up those Ithaca/Cornell hill.

Glad they are open! Had a flat got it fixed while I waited…read morethanks Jay! Lots of Giant Bike options and accessories. If you don't want to go into the shop you can pull up and call him and he will come out and get your bike. Very accommodating.

They are the best bike shop I have ever been to. Great personal service and very patient and…read moreknowledgeable. Thanks

Kyle comes off as nice - but when you truly need him - he is too busy - because he is i want to…read moresell my bike back - which he said when i bought it "no problem" that is what he always says - do not buy a bike from this man - he is too busy in his other career to give a "&^%$" about his customers - so speaking of which - he said he would take my bike back but hasn't so it's for sale I hope he pays attention to the medical care and fire more than his customers

Met Kyle from Pedego beacon location at a home show he was a vendor at, followed up with a test…read moreride at shop with Ali! They are the most knowledgeable and helpful sales people I've met and truly understand customers needs from bike size, to accessories to prices! They offer many options and are patient and accommodating. My Husband and I are thrilled they crossed our paths to becoming bikers! Thank you Pedego of Beacon! We will be back and sharing our experience on our social media as well

Good honest people. Very helpful. Answered my questions and gave good direction…read moredirection. Nice !

Gotta give it up to these guys! Honest, reliable, great pricing, top notch service and Knowledge…read more They are all enthusiasts. They love the sport and care about their customers and community. Steve and company is exactly what this area needs! We ride down hill and cross country with full suspension bikes. We have a lot of mechanical needs and a lot of bikes given the aggressiveness we ride with. They take care of us, show us some tips, and make excellent recommendations.