One day I found myself in a situation where I needed help and I needed it fast. I was frazzled and dealing with some time sensitivity issues. I found Sherry by calling a local U-Haul in Shawnee. I talked to Sherry and her warm and caring manor helped settle a worried mind. I explained what my situation was and Sherry took the bull by the horns to make sure I was less stressed and that I had what I needed to travel back to Arizona safely and to be able to pull my car behind my RV with no problems. She got me the trailer I needed and made sure I was taken care of for the night since I was extremely new to the area and didn't know my way around. I was basically stuck in a town alone with no one and nowhere to go. She helped me with a plan of attack for the night which was great because I didn't know where anything was, hotels, restaurants etc. Sherry went above and beyond to help me and to teach me what I needed to know to make sure things were good and I knew how to handle the auto hauler in case something went wrong or for just pure safety reasons. As we were hooking up the trailer the next morning, my electrical plug in my bumper wasn't working so she called a really nice man named Dusty Rose.... (Yes that is his real name!)..... lol... to get some info and some help on trouble shooting the problem. Dusty came to the rescue and took care of what was needed to make it work. He's not only the knight in shining armor but he is the big boss of American Self Storage. He went out of his way to come to the location to help. He didn't have to but he did it out of the goodness of his heart! They made sure I had everything I needed to get home safely! Both Sherry and Dusty helped me more than they know. These two truly care about their customer's and it shows!! I highly recommend American Self Storage/U-Haul in Shawnee, Oklahoma. You won't be let down. Thank you Sherry and Dusty for making my experience wonderful!! read more