It's a great place that nicely laid out and clean. The 10X10 that I got worked perfect for me…read more Cindy the office manager couldn't be any nicer and helpful. I highly recommend Surrey Hills MiniStorage for your storage needs.

Excellent customer service. Had an urgent need coming from out of town. Owner and the manager were…read moreextremely accommodating. Thanks, your caring is greatly appreciated.

So I saw an ad on Facebook and I sent a message and very quickly I was in contact with Jackie. She…read morelistened to my ideas and helped me through the whole process. I am so excited to have a place to keep my tools out of the weather and organized with work benches and good lighting. I highly recommend you contact Jackie and get that secure shipping container. Matt Noell Anna, Texas 5/28/'26

At first they are great to deal with. I had an excellent experience thru the sale, delivery process…read moreand first terms of the sale. I was told that I needed to make the first 5 payments and after that it could be paid off with no penalty. Ok, great. They said they prefer you set up autopay. I'm on the road a lot and autopay works great for me as well. I get notification from my credit union that they took out their payment. Ok perfect. Less than a week later they took out another one. I paused but chalked it up to an honest mistake. Less than a week later I get a message from the girl in their office saying if I don't make my payment that they're gonna send someone to pick up my container. Flustered, I called them. I explained the situation to the guy that had answered the phone. He said he would have someone call me back but sounded very Skeptical as if he didn't believe me. No worries, I waited for them to call me but instead I get a message from the driver assigned to pick up MY container. I call him back and explain the mistake. He also seemed skeptical but told me either way he'd be back for the container unless his employer told him otherwise. I called a number he gave me to call. A woman answered and said she had to have payment because my account was delinquent or they had to pick up my container. I asked her how many times per month I was required to make the almost $300 payment. She said if I had paid it she would t be calling me for payment. I pulled up exactly what dates they had taken payments from my account. At that time she immediately changed direction, apologized for the mistake and said I was good for 2 months. I asked for an exact payoff but she couldn't tell me. Said she'd call me back with it. Less than a week later we are back in the collection loop. Driver is coming to pick up my container, I'm delinquent and need to pay. I asked again for payoff amount. The lady called me back and said over $6000. I explained that was way more than I'd paid for the entire container. She said with fees and all it would be over 6k. I said I don't think so ma'am. I hung up and made a payment just to be sure. But the calls still persist and the threats of repossession. Made another payment and still the threats keep coming. The owner left me a voicemail and accused me of attempting to steal his container. He said I need to get my stuff out of it and out of the way so they can come pick it up. How many times do I have to pay for it? i Finally told him he was signing up for a rocky road and hard lessons if this was his business model. All of a sudden the threats stopped but the hyperbolic billing keeps coming regardless of how much I pay. I keep waiting for the goons to jump out of the bushes and attempt to assault me but they haven't as of yet. Stay tuned for the ending please. I'll let everyone know how it ends. Thanks. Brad Cordis 2 Dogs Trucking LLC McLoud, Oklahoma

They have the best customer service ever. If you need quality service and value rent here.read more

I was so happy to find a locally owned storage facility that seems to have all their ducks in a…read morerow. Specifically, I was looking for a storage facility that would accept packages and place them in my unit for me. Disco! (Credit where credit is due: Yelp Intern Chris found this place for us after researching many options.) When we went earlier this week to check it out, Mike, the property manager, could not have been nicer. He mans the front office, lives on the premises and oversees the property at night. The also pay a separate security firm to make nightly patrols of the property. Every morning, they post the security report from the night before on the desk in the office. It's a small but thoughtful touch, especially when you're trying to decide if this is the right place for your things. The front office is spic and span, as are the hallways and units. The hallways and units are cleaned daily, the grounds are maintained weekly, and pests are exterminated monthly. Everything we saw looked perfect, and I felt totally comfortable leaving my things there.

Marquita is great to deal with and she made this a great experience…read more I would recommend the is facility.

The people are so friendly an courteous an always happy. It's nice to have monthly rental fees…read moretaken out of your bank account so you don't have to remember your monthly as some of us forget at times. If there is anything happening that important regarding our units or anything of necessary importance they will contact you immediately. Have been a customer for many years and pleased with the personnel at the office. They make you feel like your important not just as a customer but a person. I wish to thank them so much for their kindness an services.

I wanted to just say thank you for the perfect experience I had with your facility. I stored my…read moreboat with you all the past 6 months and had no issues whatsoever. I believe in part, this was due to the fabulous customer service I received with Wendy. Wendy contacted me to update me on renewal, check out, anything that pertained to my usage with you. She was kind, very knowledgeable and a pleasure to work with. She did not overly contact me, but insured that I was updated on my contract. Wendy was an absolute pleasure to work with. While I won't be renting boat storage space for the summer, it's because of Wendy and her customer service skills, that I will choose Storage King USA again if the need arises. Thank you, Wendy!!!!

Great service, new units. Couldn't ask more when compared to other similar services. I'll be…read moreusing them again for sure in the future.

I wanted to write this review to let everyone know they sale dirt, rock, gravel, river stone, and…read moremore. We found out through word of mouth and got a great deal on a truck load of garden quality soil! Check them out but call first because they cannot load every day depending on weather!

Really nice open yard, onsite security, great customer service!!!…read moreI was so lucky to find this place! 100% satisfied!

My partner and I used this storage company for the entire summer. We will always stick with them…read morefor all of our future needs. They're so personable and make a real effort to make their customers feel respected. We also felt extremely safe on the premises. They have great security measures and rules. Highly recommend!

Pamela was very helpful and friendly, clean and safe facility, would use them again.read more