Professional service. Was not late for the arranged appointment. He thoroughly explained…read moreeverything. He educates as well as eradicates only the intended target. Will be using HPS in the future if needed.

John was absolutely wonderful! He understands the sense of urgency with these kinds of jobs. He…read moreprovided me with ample photos and walking me through the issues he found along with the service he would provide. His pricing provides a lot of value and is very competitive. It's clear that he has a lot of experience. I will definitely be using him for more jobs in the future! Thank you, John.

Mine name is Jim Ladonna as I was visiting my sister in West Lafayette on Friday. I watched you…read moreOrkin person service the outside of my sisters neighbors house. Took him. maybe 5 minutes. Then he proceeded to get in his truck and sleep for 20. You guys must be timing him since he stalled for finishing the job. Not good. You guys getting paid to sleep. Pathetic Orkin Service wow. Go elsewhere.

Set up service for every other month. No schedule, 89 days between service. Cancelling service…read moreresulted in a hard sales call from the Service Manager. Two weeks later, they again charge my debit card. Disputing through my bank.

Dan came by my apartment after a bedbug scare and gave me such peace of mind! He seemed very…read moreknowledgeable about bedbugs (where they hide, how they move, etc.), and was just friendly as can be. He gave me some solid advice about what I should do next, and the consultation was free of charge!

From the owner: Bug-Out Pest Control LLC provides residential pest control for ants, termites, bed bugs, roaches,…read moreand stinging insects to the Muncie, IN area.

If I could leave negative stars, I would…read more Just don't. Switching to Aptive a year ago has been the worst decision we've made as homeowners. They're more expensive than our previous provider (Scat...who is amazing and we're now back with!!) but they promised we would see a massive reduction in mosquitoes. We saw MORE mosquitoes this past summer and MORE indoor pests than ever before. It's like they get our spiders steroids. I called to cancel, was told I needed one more treatment to avoid the fee. Got that treatment, called to cancel and was told I still need one more! We had already switched back to Scat because I was tired of seeing Harry Potter working spiders in our house so there is no way I'm paying for another treatment that doesn't work OR a disconnect fee. I've been on the phone with them for hours, talked to multiple people, had "resolutions" a few times and am still dealing with it. Save yourself the headache and money and just use someone else. Edit to add: Jasmine from their social media support team was very helpful and able to resolve our issues. Hopefully others in the company adopt this type of customer service.

Once you contact them they spam you to death. I did business with them once and the results were…read morenot good.

Returned to Muncie a year ago and EcoLiving has been taking care of our pest service since then…read more Julie schedules our service and has been so wonderful to work with. The techs have all been professional and communicative while on site. Mel was our favorite, but he has moved on. All the techs have been great though. Highly recommend for excellent service and communication.

John was very informative and up front about the problem at hand and steps necessary to take care…read moreof it as well as offering proactive services to prevent re-infestation in the future.

Called Pest Pros of MI because we saw some evidence of mice in our basement. They were able to come…read morecheck it out two days later. Eshah was super knowledgeable and very friendly, especially with our daughter and all her questions. We now use them for a bi-monthly exterior spray as well as mice control. Can't recommend them enough. We have had a great experience.

Consistent tech treating properties with contracts. We have used this service for several years and…read morewe had an exceptionally bad experience in 2025. The technicians that came each time were different and did not know where they were supposed to spray. It was clearly highlighted on our contract but they said they didn't or couldn't see the paperwork. Absolutely unacceptable because that is how the company bases their charges. Be home when treatment is being applied.

We had a massive wasp issue in our home and could not find out where the wasps were coming from. It…read moregot so bad that we had over 10 in the bedroom at a time. After looking online for local businesses and seeing all the good reviews for Ruben, I knew he would be the right choice. Ruben came over the same day and looked around, ultimately the decision to go with a fogging treatment in the attic was chosen and Ruben and his team were able to eradicate my wasp problem. There is not a better pest control company in the area that beats the care or professionalism of Zappers. If you are looking for a pest control solution, look no further. Thanks Ruben!

Quick service! Got rid of the hornets! Super nice guy who…read moredoes an excellent job! You won't be disappointed with Zappers

Our technician Darryl was great. He called ahead of time and kept us updated on his status. He…read moredid a wonderful job of answering all of our questions and concerns. As well as how the program / process works. We haven't seen anymore pests after just one treatment. I called ORKIN due to past experience with the company. I'm glad to say I'm not disappointed so far.

We used Orkin Indianapolis (3932 Pendleton Way, Indianapolis, IN) for a mice issue and were shocked…read moreby the sales approach after the inspection. After documenting relatively standard mouse activity in areas like the kitchen, laundry room, fireplace, and garage, Orkin then presented us with a $21,000 "full attic restoration" proposal that included nearly $9,000 to remove insulation, another $9,000 to reinstall insulation, and over $3,000 for ridge vent protection. What bothered us most was how quickly the conversation shifted from solving the rodent problem to selling an extremely expensive attic package. The proposal leaned heavily on fear-based language about contamination, bacteria, and long-term damage, but there was very little actual evidence provided to justify a complete attic overhaul at that price. The original service report mainly referenced mouse droppings, bait stations, and recommendations to seal gaps around the home -- not catastrophic damage requiring a $21,000 renovation package. We expected a straightforward pest control inspection focused on identifying entry points, sealing the home, and addressing the mice problem. Instead, it felt more like a high-pressure home restoration sales pitch with financing options immediately offered. Before signing anything with Orkin Indianapolis, I strongly recommend getting multiple opinions from local exterminators and attic specialists. Based on our experience, there are likely far more transparent and reasonably priced solutions available.

Had a great experience with Bob and his company. Great pricing, fast, and reliable. Thanks so much.read more

It has been a bad bug season - we have yellow jackets invading! Bob, the Bug Guy, to the rescue…read more Bob's pricing was on point - affordable! He couldn't have been friendlier and certainly couldn't have been more knowledgeable. He saw the nasty little fellas and even saw ones I hadn't seen yet. He put on his armor and gave the yellow jackets their eviction notice. Proof: All heroes don't wear capes! Call him and say goodbye to the queen.

I had Keith from terminix come to do a termite inspection of my detached garage in Muncie Indiana …read more There were no active termites and he told me he would provide me with a terminix report stating no active termites. The inspection was done on May 20, 2025. He told me to call him if I didn't get the report in a few days As of today I have not received a report. He ghosted me. No replies to my request. I called the main terminix number and they told me that management would call. No response I would not recommend terminix.

From the owner: Protect what matters most with Terminix. For more than 95 years, we've protected what's most…read morevaluable to you, with trusted local specialists who go above and beyond to care for you and your home, 365 days a year. So you can relax knowing we'll put your pest worries to rest -- guaranteed.