Professional service. Was not late for the arranged appointment. He thoroughly explained…read moreeverything. He educates as well as eradicates only the intended target. Will be using HPS in the future if needed.

John was absolutely wonderful! He understands the sense of urgency with these kinds of jobs. He…read moreprovided me with ample photos and walking me through the issues he found along with the service he would provide. His pricing provides a lot of value and is very competitive. It's clear that he has a lot of experience. I will definitely be using him for more jobs in the future! Thank you, John.

Remediation of raccoons and insulation damage. Total project $20,000.00. Service personnel were…read moregreat.

Mine name is Jim Ladonna as I was visiting my sister in West Lafayette on Friday. I watched you…read moreOrkin person service the outside of my sisters neighbors house. Took him. maybe 5 minutes. Then he proceeded to get in his truck and sleep for 20. You guys must be timing him since he stalled for finishing the job. Not good. You guys getting paid to sleep. Pathetic Orkin Service wow. Go elsewhere.

I had Keith from terminix come to do a termite inspection of my detached garage in Muncie Indiana …read more There were no active termites and he told me he would provide me with a terminix report stating no active termites. The inspection was done on May 20, 2025. He told me to call him if I didn't get the report in a few days As of today I have not received a report. He ghosted me. No replies to my request. I called the main terminix number and they told me that management would call. No response I would not recommend terminix.

From the owner: Protect what matters most with Terminix. For more than 95 years, we've protected what's most…read morevaluable to you, with trusted local specialists who go above and beyond to care for you and your home, 365 days a year. So you can relax knowing we'll put your pest worries to rest -- guaranteed.

Dan is very knowledgeable about bugs and what product to use to eliminate them. We have not seen…read moreany bugs since w started twice a year spraying, which was many years ago.

Dan came by my apartment after a bedbug scare and gave me such peace of mind! He seemed very…read moreknowledgeable about bedbugs (where they hide, how they move, etc.), and was just friendly as can be. He gave me some solid advice about what I should do next, and the consultation was free of charge!

Originally I had terminix Muncie come out to do an inspection. They were terrible and promised…read moreeverything and produced nothing. I called American Baxter pest control and they were the best. Excellent customer service. Provided report. Would highly recommend. Do not use terminix Muncie.

Do not work for this company they do not listen to their employees. They sent me to Marion even…read morethough I told them multiple times that Marion people made me uncomfortable. They expect you to put yourself at risk and get mad when you won't walk up to a 200 pound dog that's loose. This was by far the worst company I have ever worked for. Save yourself the trouble do not waste your time.

I need to state that i did 2 reviews of this company. The 1st was extremely negative. The 2nd is…read morethe one u r seeing here. This was several years ago and i have since moved and that's why I'm updating this review. The only reason i changed from the negative to the positive is i was intimidated by the company and that scared me. When they saw my negative review i was contacted and a message was left on my phone that scared me. Should this company still be in business i would tell you to NOT use them. It was a horrible experience and they did nothing to rid the home of the bugs my son inadvertently bought home with him. NOTHING. That's how i came to find PRODIGY. 1 trip to the home completely eradicated what 3 trips from Baxters did not. So I'm apologizing for posting a good review on a company that did shoddy work. I'll never do that again.

I called Baxter's after experiencing bedbugs. I had the 90 day warranty. After their treatments I…read moreassumed everything was taken care of; one week shy of my warranty expiring I noticed a severe infestation in my couch.! Full grown adults, eggs, various stages of bedbugs.. I called for the tech to come out and take care of the issue. A family member had to let them in because I had work; he proceeded to tell them he saw no signs of activity and turned the couch upside down after spraying it. After he left I told my sister where I saw the bugs... She found and killed about 60..... If you're a professional how can you miss that many bugs?! After emailing pictures of my findings and messages left on answering machine I finally received a call back. When I told the man on the phone my dilemma he got nasty with me telling not to discredit his work. I'm sorry? You're supposed to be professional, act like it! Horrible customer service. Obviously not as professional as I originally presumed. I am not an exterminator, how can I find these bugs and you cannot? Also the spray he left me?? I have a paper towel soaked in the spray that I put the bugs on after I found them. They wouldn't die until I squished them. Save your money and stress for another company!!!!!

I had a horrible nest of ground hornets (yellow jackets) located right along the side of our house…read morein our mulch. Everything was taken care of, and the next day, I had 0% pests. The pricing was right in line and well worth the labor that was involved.

From the owner: Your home is your sanctuary. It should be safe place for you and your family, and pests can put…read morethat safety at risk. Unwanted pests can carry diseases, spread bacteria and have other harmful effects, so you'll want to contact a pest control company right away. Bug Off Pest Pros offers pest removal services throughout the Muncie, IN area, drawing on more than 15 years of industry experience. We're fully licensed and insured, offering ethical service on every job.

Brian was quick to respond and knowledgeable about the type of pest that was building a nest near…read moreour roof. What we thought was a wasps' nest turned out to be a bald faced hornets' nest! Very aggressive! So thankful that he was able to come out quickly within a week of reaching out, even with the 4th of July holiday. Fairly priced and was able to come out to estimate and eliminate the problem in one visit. Thank you for the quality service! Highly recommend!

We requested bug and spider treatment. The job didn't take long. Brian was thoughtful and…read moreexplained things thoroughly. We liked him and his service and had him back to power wash the garage and driveway. Great job. Thanks Brian !