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    American Mattress - Northbrook

    3.9 (21 reviews)
    ModerateMattresses
    Open 10:00 am - 7:30 pm

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    Buyer beware you are about to fall victim to a costly sales con job!!! The same mattress online are almost half the price!!! Don't buy before you go home and do a Google search !!! I posted pictures of American Mattress vs online store prices so you can be the judge. Google an Article: Mattress store want to rip you off. Here is how to fight back. This is how the sales con works: Someone will politely welcome you to the store. They tell you they are running a great sale this week. The company is a local family owned business. The sales person will tell you they are not in sales, but the manager filling in for someone one this week. They will tell you he can give you free delivery on your purchase today and a great deal. He will try to build a relationship with you finding some common ground. The customer now feels special! Once you find a mattress you like. They will offer you 10% discount. If you don't buy, the sales person goes back to the computer than they offer you 20% discount for friends and family price. He will tell you about a 60-day pricing guarantee so you can shop with confidence. The sales person will keep dropping the price of the mattress you like until you purchase. They will tell you they have the mattress in stock and they can get it to you in 2 days so you have less time to change your mind. Lucky for me I was able to cancel my purchase the next day. When I went to cancel, the sales person offer to drop the price by 45% to match the online prices!!!! I thought you were giving me an incredible deal yesterday? At the end of your purchase they will give you a free $10 mattress cover and say it retails for $60. You will be treated well, thank for your business. The reality is you just been ripped off and paid hundreds of dollars more for a mattress than can be purchased online or at a small local furniture store for much less!! Please let my experience be a warning to anyone who wants to shop here.

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    11 months ago

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    1 year ago

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    7 years ago

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    9 years ago

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    8 years ago

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    Ali K.

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    5 years ago

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    13 years ago

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    7 years ago

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    8 years ago

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    Ali K.

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    8 years ago

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    Ali K.

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    19 years ago

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    12 years ago

    Pleasure to do business with. A+ Service. Greg was very helpful, bought 3 mattresses for all members of the family.

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    12 years ago

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    8 years ago

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    Ali K.

    Thank you :)

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    11 years ago

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    10 years ago

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    9 years ago

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    12 years ago

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    12 years ago

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    Review Highlights - American Mattress - Northbrook

    Greg took the time to make sure I was getting exactly what I wanted and Louis stepped in to close the deal.

    Mentioned in 5 reviews

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    HassleLess Mattress

    HassleLess Mattress

    5.0(3 reviews)
    1.9 mi

    Great service, sale prices, quick and professional delivery! We've had our new Beautyrest Black…read moremattress for about 6 months and love it. Stores are clean and beautiful and there really are NO EMPLOYEES. We found it a great comfort to take our time to try out a lot of mattresses without a being "hassled". If you have questions there are very knowledgeable people a phone call away. Order on the store kiosk or online at home.

    Hassleless Mattress isn't just a clever name, it's a very apt description of the store. When I…read morefirst heard about their sales model - no salespeople at the showroom, order using the website or in-store kiosk - I liked the idea. I've had mixed experiences mattress shopping at stores, often times being annoyed at trying to be upsold at every opportunity or having to work around the sales people. As well, shopping solely online isn't viable because we need to test to mattresses to ensure they suit our special needs (my partner and I are both uncommonly shaped). In this recent instance, we needed to test mattresses as well as compare different adjustable bases. Hassleless Mattress was our first stop. The showroom is vary spacious, featuring numerous brands and styles of mattress in different configurations with adjustable bases. Go up to the table, sanitize your hands, grab a disposable pillow cover, and start laying down. My partner and I were able to try everything out at our leisure, and spend enough time testing different combinations to see what suited our needs best. We easily narrowed down the type (hybrid innerspring with memory foam), size, and brand. After that, we compared the different adjustable bases, and found one we liked. There was a seasonal special that saved us $200, and the free next-day delivery (and removal) meant we got what we wanted for less than we originally budgeted. Because we got to try them out, it also saved us the hassle of testing and shipping back different mattresses from internet-only vendors. We were very happy with our shopping experience, and spent less than we anticipated. The delivery crew arrived early the next morning, quickly removed the old bed (topper, mattress, box spring, and frame), and had the new adjustable base & mattress set up in minutes. They were very quick and courteous, making sure to be careful while moving everything. I'm glad we checked this location out, as I was not looking forward to shopping the usual mattress stores. The Hassleless Mattress sales model works out well for us, and I'd highly recommend it to anyone else who might like the low-pressure no salesperson option for mattress shopping.

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    HassleLess Mattress
    HassleLess Mattress

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    Mattress Firm Glenview

    Mattress Firm Glenview

    3.7(15 reviews)
    3.5 mi
    $$

    I can't say enough great things about Mattress Firm at Willow Creek Road in Glenview. Aristotle,…read morethe store manager was so kind to my mother. It's rare to find a business that treats customers like family, but this store absolutely does. Highly recommend Willow Creek Mattress Firm for their amazing products and even better people!"

    Not sure if we had the same salesman as Will C. below, but we experienced the same treatment when…read morewe visited this location this afternoon. Upon walking in, we were greeted and explained what the different color codes meant. The salesman kept wanting to "educate" us on the different selections and I explained I would probably have more questions after browsing a bit. He asked me to take off my coat and get comfortable/lay on the beds to which I said, "no", and that I would find a few I liked and then compare them to one another/ask questions/etc. He refused to let me walk through the store and was taking deep breaths/closing his eyes like he was trying to maintain his composure. I simply wanted to browse the selection before coming to him with questions, but he was following me around basically telling me that I needed to ask him questions to get "educated" on the selection. I began to feel a bit uncomfortable (and it takes a LOT for that to happen) and, for the first time in my life, I walked out of a store due to the creepy, extremely pushy/aggressive treatment. I understand retail as a business and the current state of brick & mortar stores, but this type of behavior is enough to make a potential customer *not* want to purchase from your location (or from your chain of stores in general). This employee is obviously unstable, but, in the end, it reflects poorly on Mattress Firm as a whole. I took my business to Bloomingdale's where the salespeople were happy to let me browse, ask a few questions, and ultimately make my $3K+ purchase. All I needed was a few minutes to browse the inventory, Mattress Firm. Don't push people out the door because you're desperate to make your sales...

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    American Mattress - Northbrook - mattresses - Updated May 2026

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