We purchased a mattress yesterday from American Mattress in Mchenry. It was by far the easiest thing we did all week, and I feel great because we got great service, and a great product at a great price. We were in and out of there within maybe 45 mins. Garrett took care of us from the moment we walked in. No pressure, just very friendly, down to earth business. He talked us right through what we were after exactly, and with great knowledge and advice walked us through our choices and price points. The store is clean and has plenty of models to try. Got a moment or two with Nick as well, they were really great. Mattress is scheduled for free delivery tomorrow, with free removal of our old mattress. What more can I say? This is one of those bigger purchases/investments you have to make once in a while, the thought of which having to do isn't exactly our idea of a good time... but next time we wont feel that way at all knowing we can go back there. Can't wait for the mattress guys, thanks! read more

We went into the store in McHenry to start what we anticipated to me a painful process. From the moment we walked in Matt made us feel so welcome and comfortable. Normally, when bed shopping it's a little awkward and uncomfortable to try out the different beds, a necessity. Matt didn't hover and make it uncomfortable and he was very knowledgeable. He was able to explain things in such a clear way that everything he said made sense. His demonstration of the Zero-G feature on the bed he first showed us was a killer and hit a home run with us. After the sale, Matt didn't hesitate when we returned for a credit on the Lowest Price Guarantee for a promotion we missed. The service and sales knowledge is top notch. The Serta Breakthrough Super Pillow Top mattress is heaven! If you are mattress shopping, start and end your search at American Mattress in McHenry. read more

After looking at mattress competitors, my husband and I went into American Mattress and talked to Jeff Johnson, the store manager. He was amazing and extremely knowledgeable. We had just moved to the area and had bought new bedroom sets for when 3 grandchildren spend the night and we needed the mattress sets. Our grandkids were coming overnight the same day we went shopping for mattresses so we figured we couldn't get the mattresses the same day we purchase them, but Jeff made it happen. He made a phone call and said our free delivery of mattresses would arrive the same afternoon. They were delivered and set up by 2 very nice guys who were so helpful. If you want great mattresses and service and great prices, shop at American Mattress in McHenry. read more

We have purchased three beds and two futons over the course of four separate visits, and I can say with confidence that we will never go anywhere else. Matt, the gentleman who helped us during our last few visits, was not only knowledgeable about the products he had in his store, but also about the customer reviews and preferences regarding those products. The customer service and focus at this store is outstanding, there are no pushy sales people, and they really strive to ensure you are getting the best deal out there. The sheets they sell there are the best quality I've ever found for the price (SUPER soft), and we even purchased two pillows from them. If you need a comy new bed, you should go there - Matt makes it super easy. Give him a high five. read more

Jeff Johnson, the Store Manager, was absolutely amazing when I came in to buy my bed. I was moving to the city and wanted my mattress and frame delivered to my new apartment. However, this store, which was close to my parent's home, did not deliver to the city. Instead of just turning me away, Jeff took the time to call some old employees he worked with closer to Chicago, let me use the store's landline to talk with them, and I was still able to use the discount across the stores. Jeff was very honest in selling me with which bed I was going to buy, and was extremely helpful in assisting me in my purchase, even though it wasn't even through his store. I was very thankful and am SO happy with my choice. Thanks again Jeff! read more

Just got our 2 mattress from american mattress on 1920 N. Richmond road . very pleased with the whole deal the delivery and the set up and the removal of the old mattress was top shelf and more so then that the price was just what we were looking for and on top of that are the sales people they know there product and they are fair . i would recommend them to my family and friends you could ask for nick or Jennifer and we would buy from them again Genoa city read more

I had a great customer experience with Nic. He is a good listener which helped me pick out what suited my family needs. I am a hairstylist by profession. I understand the importance of listening while giving the client what they need vs wants while staying within budget! Nic was very clear with his communication!!! Their delivery team and set up was smooth as butter. Bonus... delivery team does well with dogs! I am thankful that i did my research which brought me to McHenry American Mattress. Love the mattress to. Thank you Nic. read more

Today we bought 2 new mattresses, from the moment we walked in the staff was very friendly. Nick was very prompt in helping us. He was very knowledgeable about all the products available in the store. With a few simple questions he was able to help us find the right mattress. The pricing was wonderful and we NEVER felt like we were being jerked around like most salesman do. Our family would highly recommend this American Matress! Huge shout out to the staff for making this purchase a wonderful experience! read more

Jen, the Store Manager helped us with our new mattress today and the experience was easily one of the best shopping experiences I've had. Hubby and I were looking for a firm mattress and Jen was informative and helpful without being pushy. We'd visited another mattress store and the salesman definitely had more of a "used car salesman" vibe. Jen was professional and sincere and we will recommend this location to anyone we know who is in the market for a mattress. Thank you Jen and American Mattress! read more

Visited to purchase replacement Queen Set for spare bedroom and left with a new mattress set for my own Master BR. After my wife found a Serta pillow top which she loved, Jeff Johnson worked with us to make the purchase an easy decision. Better yet, he had in stock and ready for immediate pick-up. No need to price match and had time to spare to catch dinner with my wife the same night. Jeff was knowledgeable, no pressure, and made our experience positive to get what we needed within our budget. read more

Hi all, Just a few words regarding the American Mattress store on Richmond Road in Mchenry, Illinois. Great prices and Jennifer gave us exceptional service. Really knows the product line, gave great customer service and is extremely friendly. She made our buying experience a real pleasure. Jennifer was there to help and assist us nevery step of the way with our purchase of a mattress and box spring. We would be sure to go back tol the Mchenry store if we needed to. read more

We purchased our Cloud Luxe Tempur-Pedic a few weeks ago and have never slept better! The Asst Manager Jennifer was extremely helpful in answering all our questions. There's a lot to consider and she was great walking us through all our options. The day the mattresses and bases came the delivery guys were very professional and expeditious. We are definitely thinking about getting another setup for our guest bedroom! read more

Very nice place. Matt and his assistant Jenifer were very pleasant. And extremely helpful. Was really surprised as well. I had purchased a mattress in Crystal Lake from a different store. I just went in for pillows. A HUGE selection. Matt and Jen treated me as if I was buying a expensive bed. If you are in the McHenry and don't wanna drive to Crystal, I strongly suggest this place. Service was great. read more

We had a great experience at this store when purchasing our Cloud Luxe Tempur-Pedic Split King mattresses and bases. We love the ability to raise and lower our head and feet and love the massage features offered. This is the most comfortable mattress we've slept on in years! Wish we would have done this sooner. The Asst. Manager Jennifer was a great help with all our questions! read more

We had a great experience at American Mattress in McHenry! We had just come off of a very bad experience at Sleep Number. Jeff at American Mattress was extremely patient and not pushy as we were trying not to make another mattress purchasing mistake. He worked with us and we are now in love with our new bed! Thanks, Jeff and American Mattress for a great experience! read more

They were absolutely amazing! We went in with a budget came out with what we wanted. They are one of THE best to work with. NO pressure to buy or to choose the same day. They are so polite and wonderful. I would recommend them to anyone. I will be going back to purchase another mattress soon. Thanks so much to Jeff and Jennifer for the wonderful help!!!! read more

Just purchased our new bed from McHenry American Mattress and was a great experience! Matt and Jennifer were both extremely helpful thru the entire process. Even when we had additional questions and concerns after our purchase was complete. Real and complete good old fashion customer service. Would go back again and would recommend them to others. read more

Matt and Jennifer were very helpful and knowledgeable. The delivery crew was very efficient, friendly and helpful. I would recommend American Mattress in McHenry, IL to anyone looking for a new mattress. Best of all the mattress is everything they said it would be. We sleep like babies. read more

We saw Jeff to get 2 mattresses. He helped guide us towards some good options based on what was important to us and what we wanted to spend. They have tons of choices in all price ranges. Their delivery people are excellent. They have great attitudes and make moving mattresses effortless. read more