I've went there multiple times, and there clearly is a lack of customer service or sense of…read moreurgency. I'm sure FedEx would not approve and they are not a good representation of the brand.

I've used Baton Rouge, packing and shipping on a number of occasions. On several occasions, I ship…read moresteaks to my son when he was in college, as birthday and Christmas gifts. They have the foam lined boxes that I needed, as well as dry ice to make sure that the steak stay solidly frozen in transit I will be using them again soon for a Christmas gift to my son. The staff there is very helpful, their prices are reasonable, and they are a drop off location for Federal Express, and I think some other carriers as well.

Courteous and prompt service! Rarely had to wait. Oh, yes. A smile always. Always pleasant to visit.read more

Visited the store this morning. I had 4 small boxes to ship. The employee helping me seemed very…read moreinconvenienced by my 4 boxes. I also know for a fact that he ripped me off with the shipping prices. When I told him the 4 boxes were going to separate addresses he rolled his eyes and sighed. Where is customer service nowadays? I am so sorry to inconvenience you at your job! I'll always use FedEx from now on!

I can't get anyone on the phone recording tells me my package was delivered then hangs up on me My…read morepackage HAS NOT BEEN DELIVERED!! Can't get another number to call I order too much to not be able to find my package

Very incompetiant and rude. I have had nothing but trouble from them every time I have an order…read morederived by them

My washing machine can't handle washing spreads so I needed to go to the laundromat. Extra-Large…read morewashing machines (can hold 6 loads) cost $7.50 and Large sized washing machines (can hold 4 loads) cost $5.75. It was an okay experience. Decent facilities. Will use again if I have to.

My washer went out so I needed to do some laundry before repairs to it could be completed…read more I looked on website first, it recommended a app to pay, but the app itself had terrible reviews, so I rounded up quarters and took some bills in case I needed to get more. It was clean, washers worked; I didn't need to use the change machine but it appeared to be in working order as others used it. Hopefully I won't need to go again soon (but you can do three loads of wash at a time, so that's a time saver!)

This store is ridiculous!! they charged 35.00 for a box!! A cardboard box for 35.00!!!…read moreI sent my daughter and I told her "you might need to get a box". I am thinking 2.50, right? It's a fricken cardboard box! She called and told me she paid 35.00. The flip out ensued. Stay away from this store unless you already have your box.

Warning you now, DONT DO ANY SERVICE/SHIP HERE!!!…read more This UPS store & their main head quarters company is the worst! I would never recommend a friend/family to come here to do any services. I shipped a huge brown box with car parts (estimated worth value $4,000) package out on June 27. I paid extra for the packaging services at this store. Receiver was scheduled to receive packer on July 14. Receiver contacted me that it was never received. Came to the store, the white young lady that's supposedly the manager explained to me that there is nothing they can do, but you can take it up with Ups main office. The only thing they can tell me that it was shipped out (the day I brought the package and it's tracking number). We'll I had both those informations already, but how is it that y'all can pack it up, ship it out, but can't do anything about it? This is not a reliable store/service after all. Tried taking it up with UPS main office about the claim. I've spoke with estimated 23 ups reps, seems like no one wants to resolve this case, I keep getting transferred to the next person and next person since July, but still no resolution. Therefore, my package sent is lost and ups does not want to refund the package. Store staff rate: 0/5 Store service rate: 0/5 Store recommend: 0/5 Warning you now, DONT DO ANY SERVICE/SHIP HERE!!!

this company was professional personable, friendly. they made the chore of moving very easy. for…read moreyour next move, i'd recommend all my sons moving!!!! more bang for your buck@! kudos all my sons moving!! david morris

Do not book. Before I did I specifically asked about their…read moreability to move a hospital bed. I did specifically inform them about the frig and freezer. At the end of a 13 hour move that should have been completed in 8 hours.... "We Dont have the tools to move your hospital bed", "we can't move your frig or freezer because there is food in them". I should have been informed before booking, I would not have wasted just over $4,700.00! So, I had to sleep on a pallet in the old home with the disabled relative until next week because they can't stay at the new house. No pictures can be taken to list the home because so much was left. My husband couldn't watch tv because the mount for it was left and GOOD LUCK FINDING THE SCREWS. it's bad enough they asked to use my tools to disassemble my bed. I should have paid attention to the other very poor reviews, but I was in a hurry. Now, I'm out of $4,700 and still have to book someone to move two beds, a frig and freezer. It wasn't great that I ordered food that needed refrigeration, thinking I would be there by lunch so I could meet with the other contractors. My review was long because it was a very expensive mistake that I don't want anyone else to make. The only bright spot was that the young men were courteous. Very slow, inexperienced but courteous. This business should not be on this platform when pro pl e are seeking service. I am filing complaints with the BBB, with the state AG( for directly misrepresenting services offered and will run this by an Atty to see if it's worth my time and effort to try and recoup dome of my money. To spend nearly $5000 and not get the two main things done that were specifically requested and demands a response.