Excellent customer service! He arrived very quickly on a Sunday to assist my sister in law who…read moreaccidentally got locked out of her newly purchased house! Not only did he get the door unlocked, he corrected the installation of a deadbolt lock and made an extra key all at a very reasonable price! Highly recommend!

Great locksmith! Very responsive and quality work! Jim fixed…read moreour door that was sticking hard to open and close, along with replacing our lock. Now the door opens and closes smoothly and the lock works perfectly! I'd definitely call on Jim and Trust Lock & Key for our future Locksmith needs.

Called him on a weekend and answered right away..very very honest guy..was very reasonable. I will…read morecall use him again. .................

Esat- Thank you for…read morepromptly and professionally servicing our lock/key needs last Thursday. It was refreshing to find a true tradesman and know that there are still those that take pride in their work and have a strong work ethic. Us 67 year-olds have got to stick together! Have a Merry Christmas and thank you for the card. Bob and Sue Ruland

Rekeyed some locks and added security to sliding doors. Nice work delivered with a smile. Fair…read moreprice. Would definitely use again.

Steven was incredible!! Was locked out with with our 2 year old locked inside. Steven rushed up…read morefrom Venice and had us back in the house in 20 mins. Such a kind guy and really helped take the stress away. Also was going to do it for free since the boy was locked inside and that it was Christmas. I of course would not accept that and paid. It's really refreshing to receive service like this in today's world. Thank you Steven!!!

They worked quickly and efficiently to repair my door hardware…read more It wasn't the lock that had broken. It was the mechanism that opened the door that failed. They used a charge card to open the door and replace the mechanism.

Darrell is amazing! I was in the middle of a mess with my short-term Airbnb rental I manage…read moreremotely. My 4 month old expensive Schlage Encode Lock broke when my renters were in the unit. Even the backup keys would not work in the lock. I called a 24-hour lock service off Google. They solved the immediate problem, but refused to put on a keyless lock, so I paid dearly for a temporary situation. The renters left and I had 48 hours to fix the situation correctly before the next renters came in. I needed to find a locksmith expert, my go to person to fix this situation. I found him!! I went to Yelp and, thank goodness, I found Darrell. I called him after normal hours and he picked up live and said, "Don't worry, we got this covered." He told me he loved Schlage Encode Locks and broken one is a real fluke. He wanted to see the original damaged one. Bottom line he was out there with a brand new Schlage Encode lock installed, ready to go within 48 hours and he knew exactly what was wrong with the old lock. He took a couple if pictures of the broken lock so I could return it to Schlage for a free replacement. I might add that he also repairs locks and he could have repaired it for a reasonable fee, but given the situation I'd already ordered a new one. He even noted that our kitchen window screen had been removed, left on the ground outside and bent where the renters had to crawl out a window to get out. Yeah this lock situation was bad! Darrell took a picture of the screen, bent it back into shape and put it back in the window for me. I might add that I am also so impressed with Schlage the manufacturer. They wanted the old lock back after Darrell's assessment due to the seriousness of the failure of the lock. They did send a brand new one out free of charge, too late for me, but it is now my backup. Bottom line Darrell is awesome! His follow-up, his expertise, timeliness and accessibility is 5 star. In addition, his prices are so reasonable; reasonable to the point that I told him to add more money to the bill! Thanks Darrell!

Horrible service. Locksmith contractors keep calling me about the same job which was done last…read moreweek. They're competing and the pricing changed between the estimate and just showing up. The manager does not call me back and they have not sent a receipt after promising it three different times. i'm a real estate broker and I would never suggest anybody use a company with this business model. It's horrible! Do your research unfortunately I was caught not doing mine as I should have. One of those things where you need to act fast or at least I did. Never again AAA.

$245 for 5 minutes of work. Nice enough fellow but that…read moreprice is insane. Taking advantage of unfortunate situations shouldn't be a license to race and pillage. Especially when they show uo over 60 minutes after they said they would bw there.

Lost my keys and my truck has chip key. Called dealer they wanted $140 for the key alone plus $190…read moreto program. Got Brian's number from another locksmith called him and he gave me a quote over the phone. I texted him my address and in no time, he was here. Made my new key programmed it and had me up and running in less than 30 minutes. Price was less than a third what the dealer quoted, and he came to me! I highly recommend Brian his service is top notch!!! A true pro! THANK YOU!!!

Came to my house to program a key fob. Very professional and reasonably priced.read more

Have worked with them for a number of years and they have provided us with very good service and…read moresupport for our security needs.

Horrible installers and horrible customer service. Moved into a shop where they did all of the…read moreunits locks and everyone is having problems. My front door lock finally gave out and they sent someone to repair it. out dated billing system, they can't send me link to pay online. On the invoice it states 30 days to pay (which I'm planning to pay way before due time) but now they gave a shitty receptionist calling me like a damn Indian call center.