I cannot say enough good things about Ninja Lock and Chris specifically! If I could give more than…read more100% satisfaction, I absolutely would. I had a 1:00 PM appointment scheduled with Chris on Monday, September 28th. He actually arrived 10 minutes early, and when I was running about 10 minutes late, he was extremely patient and waited for me to arrive at the property without any hassle. The property had some very difficult locks that needed to be replaced, and Chris handled them with ease. Beyond that, when I was at Home Depot picking out a new lock for the outdoor shed, I called him to make sure I was buying the correct one. It turned out he was actually shopping in the store at the exact same time and helped me pick out the right lock right then and there! He then installed it flawlessly at the property. To top it all off, he even noticed and cleaned out wasp nests on both the front and back porches--something he completely didn't have to do! Chris's professionalism, kindness, and incredible work ethic exceeded all my expectations. As a real estate professional, having a reliable locksmith is crucial, and Ninja Lock is now my top choice. Highly, highly recommended!

Cris left my wife's car way worse than he got there. He came to program a second key erased the…read moreoringal key and refused to make it right. If your smart you'll pay the extra a nd take it to the dealer

Excellent customer service! He arrived very quickly on a Sunday to assist my sister in law who…read moreaccidentally got locked out of her newly purchased house! Not only did he get the door unlocked, he corrected the installation of a deadbolt lock and made an extra key all at a very reasonable price! Highly recommend!

Great locksmith! Very responsive and quality work! Jim fixed…read moreour door that was sticking hard to open and close, along with replacing our lock. Now the door opens and closes smoothly and the lock works perfectly! I'd definitely call on Jim and Trust Lock & Key for our future Locksmith needs.

Called him on a weekend and answered right away..very very honest guy..was very reasonable. I will…read morecall use him again. .................

Esat- Thank you for…read morepromptly and professionally servicing our lock/key needs last Thursday. It was refreshing to find a true tradesman and know that there are still those that take pride in their work and have a strong work ethic. Us 67 year-olds have got to stick together! Have a Merry Christmas and thank you for the card. Bob and Sue Ruland

Jeff was the highlight of my day today! He was so knowledgeable and quick that he made me feel…read moreextremely confident and safe. I will be using American Lock and Key for everything "lock-related" in the future.

Easy five stars in this. He came out right away and got into my lock and told me about the…read moredifferent locks and everything. Super impressed great guy, fun personality, fair price I felt.

Rekeyed some locks and added security to sliding doors. Nice work delivered with a smile. Fair…read moreprice. Would definitely use again.

Steven was incredible!! Was locked out with with our 2 year old locked inside. Steven rushed up…read morefrom Venice and had us back in the house in 20 mins. Such a kind guy and really helped take the stress away. Also was going to do it for free since the boy was locked inside and that it was Christmas. I of course would not accept that and paid. It's really refreshing to receive service like this in today's world. Thank you Steven!!!

They worked quickly and efficiently to repair my door hardware…read more It wasn't the lock that had broken. It was the mechanism that opened the door that failed. They used a charge card to open the door and replace the mechanism.

Darrell is amazing! I was in the middle of a mess with my short-term Airbnb rental I manage…read moreremotely. My 4 month old expensive Schlage Encode Lock broke when my renters were in the unit. Even the backup keys would not work in the lock. I called a 24-hour lock service off Google. They solved the immediate problem, but refused to put on a keyless lock, so I paid dearly for a temporary situation. The renters left and I had 48 hours to fix the situation correctly before the next renters came in. I needed to find a locksmith expert, my go to person to fix this situation. I found him!! I went to Yelp and, thank goodness, I found Darrell. I called him after normal hours and he picked up live and said, "Don't worry, we got this covered." He told me he loved Schlage Encode Locks and broken one is a real fluke. He wanted to see the original damaged one. Bottom line he was out there with a brand new Schlage Encode lock installed, ready to go within 48 hours and he knew exactly what was wrong with the old lock. He took a couple if pictures of the broken lock so I could return it to Schlage for a free replacement. I might add that he also repairs locks and he could have repaired it for a reasonable fee, but given the situation I'd already ordered a new one. He even noted that our kitchen window screen had been removed, left on the ground outside and bent where the renters had to crawl out a window to get out. Yeah this lock situation was bad! Darrell took a picture of the screen, bent it back into shape and put it back in the window for me. I might add that I am also so impressed with Schlage the manufacturer. They wanted the old lock back after Darrell's assessment due to the seriousness of the failure of the lock. They did send a brand new one out free of charge, too late for me, but it is now my backup. Bottom line Darrell is awesome! His follow-up, his expertise, timeliness and accessibility is 5 star. In addition, his prices are so reasonable; reasonable to the point that I told him to add more money to the bill! Thanks Darrell!

$245 for 5 minutes of work. Nice enough fellow but that…read moreprice is insane. Taking advantage of unfortunate situations shouldn't be a license to race and pillage. Especially when they show uo over 60 minutes after they said they would bw there.

Horrible service. Locksmith contractors keep calling me about the same job which was done last…read moreweek. They're competing and the pricing changed between the estimate and just showing up. The manager does not call me back and they have not sent a receipt after promising it three different times. i'm a real estate broker and I would never suggest anybody use a company with this business model. It's horrible! Do your research unfortunately I was caught not doing mine as I should have. One of those things where you need to act fast or at least I did. Never again AAA.

Lost my keys and my truck has chip key. Called dealer they wanted $140 for the key alone plus $190…read moreto program. Got Brian's number from another locksmith called him and he gave me a quote over the phone. I texted him my address and in no time, he was here. Made my new key programmed it and had me up and running in less than 30 minutes. Price was less than a third what the dealer quoted, and he came to me! I highly recommend Brian his service is top notch!!! A true pro! THANK YOU!!!

Came to my house to program a key fob. Very professional and reasonably priced.read more

RUDE! I am a licensed realtor in the area, I search for customer service and cooperation from…read morevendors. This company responds POORLY, and the person who books the appointments and deal with customer service is down right RUDE!

I wish I could give more than 5 starts! Discount Lock & Key embodies everything that a local small…read morebusiness should be. Excellent personalized service exceeded my expectations. I wholeheartedly recommend!

I just got this new car fob and it's honestly the key works very well because it works perfectly…read moreevery single time, like I can lock, unlock, and even start my car from way across the parking lot without any issues, and the craziest part is it was made super fast, like the guy had it done in no time, so I didn't even have to wait around, and now I don't have to stress about my old broken key fob messing up anymore.

Ben came to my house to do a spare key and the remote for my car. Not only he was very punctual but…read morealso he took only 20 minutes to set it all. I decided to work this out with him because on phone I could certainly tell he had a lot of knowledge about how my car key and remote worked. I'm very satisfied with his product and his service.