They worked quickly and efficiently to repair my door hardware…read more It wasn't the lock that had broken. It was the mechanism that opened the door that failed. They used a charge card to open the door and replace the mechanism.

Darrell is amazing! I was in the middle of a mess with my short-term Airbnb rental I manage…read moreremotely. My 4 month old expensive Schlage Encode Lock broke when my renters were in the unit. Even the backup keys would not work in the lock. I called a 24-hour lock service off Google. They solved the immediate problem, but refused to put on a keyless lock, so I paid dearly for a temporary situation. The renters left and I had 48 hours to fix the situation correctly before the next renters came in. I needed to find a locksmith expert, my go to person to fix this situation. I found him!! I went to Yelp and, thank goodness, I found Darrell. I called him after normal hours and he picked up live and said, "Don't worry, we got this covered." He told me he loved Schlage Encode Locks and broken one is a real fluke. He wanted to see the original damaged one. Bottom line he was out there with a brand new Schlage Encode lock installed, ready to go within 48 hours and he knew exactly what was wrong with the old lock. He took a couple if pictures of the broken lock so I could return it to Schlage for a free replacement. I might add that he also repairs locks and he could have repaired it for a reasonable fee, but given the situation I'd already ordered a new one. He even noted that our kitchen window screen had been removed, left on the ground outside and bent where the renters had to crawl out a window to get out. Yeah this lock situation was bad! Darrell took a picture of the screen, bent it back into shape and put it back in the window for me. I might add that I am also so impressed with Schlage the manufacturer. They wanted the old lock back after Darrell's assessment due to the seriousness of the failure of the lock. They did send a brand new one out free of charge, too late for me, but it is now my backup. Bottom line Darrell is awesome! His follow-up, his expertise, timeliness and accessibility is 5 star. In addition, his prices are so reasonable; reasonable to the point that I told him to add more money to the bill! Thanks Darrell!

Lost my keys and my truck has chip key. Called dealer they wanted $140 for the key alone plus $190…read moreto program. Got Brian's number from another locksmith called him and he gave me a quote over the phone. I texted him my address and in no time, he was here. Made my new key programmed it and had me up and running in less than 30 minutes. Price was less than a third what the dealer quoted, and he came to me! I highly recommend Brian his service is top notch!!! A true pro! THANK YOU!!!

Came to my house to program a key fob. Very professional and reasonably priced.read more

Great service! Quick turn around from ordering to completion. Would highly recommend compared to…read moreany dealership!

My VW key broke and the fob cracked. I could not get my car started. I called around to Three…read moredifferent locksmiths. Chris told me he could fix myreprogram one for me. I was so relieved. He was quick and Efficient. I highly recommend

Excellent customer service! He arrived very quickly on a Sunday to assist my sister in law who…read moreaccidentally got locked out of her newly purchased house! Not only did he get the door unlocked, he corrected the installation of a deadbolt lock and made an extra key all at a very reasonable price! Highly recommend!

Great locksmith! Very responsive and quality work! Jim fixed…read moreour door that was sticking hard to open and close, along with replacing our lock. Now the door opens and closes smoothly and the lock works perfectly! I'd definitely call on Jim and Trust Lock & Key for our future Locksmith needs.

I cannot say enough good things about Ninja Lock and Chris specifically! If I could give more than…read more100% satisfaction, I absolutely would. I had a 1:00 PM appointment scheduled with Chris on Monday, September 28th. He actually arrived 10 minutes early, and when I was running about 10 minutes late, he was extremely patient and waited for me to arrive at the property without any hassle. The property had some very difficult locks that needed to be replaced, and Chris handled them with ease. Beyond that, when I was at Home Depot picking out a new lock for the outdoor shed, I called him to make sure I was buying the correct one. It turned out he was actually shopping in the store at the exact same time and helped me pick out the right lock right then and there! He then installed it flawlessly at the property. To top it all off, he even noticed and cleaned out wasp nests on both the front and back porches--something he completely didn't have to do! Chris's professionalism, kindness, and incredible work ethic exceeded all my expectations. As a real estate professional, having a reliable locksmith is crucial, and Ninja Lock is now my top choice. Highly, highly recommended!

Cris left my wife's car way worse than he got there. He came to program a second key erased the…read moreoringal key and refused to make it right. If your smart you'll pay the extra a nd take it to the dealer

UPDATE on my reviews of Tom Handley of A Plus Lock & Safe…read more This afternoon, Aug. 25th, Tom Handley gave me back my money for the safe lock that after 7 months he never delivered on. I feel lucky to have at least gotten part of my money back in this situation and appreciate the fact that Tom gave me a cashiers check to cover the amount. Tom did apologize for creating the situation and wasting so much of my time. I do appreciate the fact that in the end Tom acquiesced to the pressure of online reviews and returned part of the money I paid him. Sadly after 7 months, I still do not have a fixed safe lock. During those 7 months, Tom did not communicate in a professional manner and I spent ridiculous amounts of time chasing him and begging for updates either by phone of text. I truly believe that if I had not come up with the idea to have my boyfriend call from his phone, a number that Tom did not recognize as mine, about a made up problem with his own door, (read my first review) I would have never had absolute proof that Tom was intentionally not replying to my many efforts of communication. I have learned a lot from this situation. In the future, I will never pay more than a reasonable deposit for work to be done. I will require the receipt for the actual materials that were purchased for my job. (I now feel that the price I paid for the high security door locks was greatly inflated.) I will never hire anyone without checking references or reading reviews; no matter how nice they seem. I will make sure that I have a realistic time line, in writing, before I agree to hire any type of company. If by communicating my own frustrating and sad experience, I help one person avoid half of what I had to go through, I will know the time I have spent writing these reviews, has been worth it.

Tom is absolutely outstanding! My elderly in-laws had a very old, unique European lock and safe…read morethat no one else seemed able (or willing) to touch. From the very first moment, Tom impressed us -- he replied immediately, arrived exactly when he said he would, and treated my in-laws with the kind of patience and respect you don't often see these days. What really blew me away was his expertise. He came prepared with most of the specialized parts right on the spot, and for the two rare antique pieces he didn't have, he knew exactly how to source them -- no easy task given the age and scarcity of these parts. His knowledge of antique and European mechanisms is second to none. Tom turned what could have been a nightmare into a smooth, stress-free experience. Professional, punctual, personable, and a true craftsman. You can't put a price on the peace of mind he gave my family. If you need someone you can trust with even the most difficult lock or safe challenge, Tom is your guy. We truly can't say enough good things -- highly, highly recommend!

$245 for 5 minutes of work. Nice enough fellow but that…read moreprice is insane. Taking advantage of unfortunate situations shouldn't be a license to race and pillage. Especially when they show uo over 60 minutes after they said they would bw there.

Horrible service. Locksmith contractors keep calling me about the same job which was done last…read moreweek. They're competing and the pricing changed between the estimate and just showing up. The manager does not call me back and they have not sent a receipt after promising it three different times. i'm a real estate broker and I would never suggest anybody use a company with this business model. It's horrible! Do your research unfortunately I was caught not doing mine as I should have. One of those things where you need to act fast or at least I did. Never again AAA.

After 12 years having 1 key to my 99 Sonata, The key broke. Lock man tryed 3 different attempts to…read moreget a key duplicated for me, but the old key was too worn to get a duplicate that worked, so he removed the tumbler cylinder from the trunk and cut a key by hand for me, which worked flawlessly. Stan is an Awesome locksmith and I would recommend him anytime you need locksmith.

Had a quasi-emergency the other day involving a lockbox and my son's medication trapped inside…read more The guys at Lock Man listened to my concerns, then took care of the problem in with no-muss, no-fuss efficiency. Highest recommendation.