Awful experience. I have been trying to update my account to receive my monthly payments. Done…read moreon line and on phone. This started in January and now it's May and these idiots can't figure it out. I think they hire stupid uneducated rude obnoxious people because they don't have to pay them well or expect any kind of professionalism. I had the rudest African American woman on the phone who swore at me and told me she didn't give a sh*#t about me or her job. They say to go on line, easiest way. When you speak to them they say on no that takes forever. So then you get a nasty little chick that tells you to go online and do your self. WOW Seniors are being treated terribly because our government can't control or train employees. Shame on our government.

(after listening to a long winded message) I spoke to a very…read morenice lady. Even the security guard at the door was exceptionally helpful and pleasant. I wish I had coworkers like that.

We've been lucky enough to have a great group of people at the East Springfield Library. From the…read morecurrent manager Reggie Wilson to the Supervisor: Mayra along with all the staff, they have created an environment that enables us to meet new people who have or share common interests, socialize, and make new friends. Far from just a library, they have made it a multi-cultural community and gathering place, where all are welcome. Thank you!

Staff ( Ana) is extremely helpful and has the most pleasant attitude !read more

The Enfield Soldiers' Monument is a 6' high figure of a Union soldier. It was dedicated by the City…read moreof Enfield way back in 1885. The soldier has a mustache and holds his rifle. He stands on a huge 4-sided base that's decorated with all kinds of things; a sculpture of an eagle and shield, and the military symbols for different branches of the armed forces. Some of the symbols are an anchor for the Navy, two crossed sabers representing cavalry, crossed cannons for artillery and a bugle for infantry. There are four plaques at the base of the statue -two for the Civil War and two that were added on years later. One each for World War I and World War II. A plaque on the front reads: IN MEMORY OF THE MEN OF ENFIELD WHO ON LAND AND SEA PERILED THEIR LIVES FOR UNION AND LIBERTY, 1861-1865 ---------- ERECTED BY THE TOWN OF ENFIELD A.D. 1885. The other plaques are dedicated to those who died at the infamous Andersonville prison during the Civil War, and those lost in WWI and WWII. The respective inscriptions read: ROLL OF HONOR KILLED IN BATTLE {Ten names} DIED FROM WOUNDS {Fourteen names} DIED IN SERVICE AT ANDERSONVILLE PRISON, GA. {Fifteen names} IN MEMORY OF THOSE WHO GAVE THEIR LIVES IN THE GREAT WAR FOR WORLD-WIDE LIBERTY 1917-1919 KILLED IN ACTION {Eight names} DIED IN SERVICE {Six names, the last is a female Red Cross nurse} ERECTED BY THE TOWN OF ENFIELD 1922 World War II Plaque ROLL OF HONOR DIED IN SERVICE {Fifteen Names}

This memorial was dedicated on the Sunday of Memorial Day weekend 2016. You'll find it near the…read moreHopmeadow Road entrance to the Simsbury Library. Simsbury has various veterans memorials spread out among the town, but a few of them were not very accessible to the public. But with the opening of this beauty, that is no longer the case. This monument honors the 98 Simsbury soldiers across the generations that gave the ultimate sacrifice from the Revolutionary War through the War against Terrorism. The names are grouped by each war or conflict and are engraved on stone columns. You'll also see brick pavers on the ground honoring veterans and a sweeping arch representing a historic timeline of the wars. There's a lot to see here. What a beautiful job.

The Enfield Town Green is a bonanza for those that appreciate Veterans monuments. There are three…read morein pretty close proximity of each other. The newest monument was dedicated in 2012 and it honors the broad spectrum of vets from all branches of the service. It isn't dedicated to those of any specific war, so it really honors all vets across the centuries of American history. It's a gorgeous monument made of high-gloss reflective black granite. It consists of eight columns of variable heights that form a sweeping arc. The six middle columns honor a different branch of the armed forces: Army, Marine Corps, Navy, Air Force, Coast Guard and Merchant Marine. Each panel carries the respective etched logo and motto for the branch it represents. The two end columns contain these inscriptions. Left Column: "This space is dedicated to the veterans of our community who served the nation in time of danger." Right column: "Some are with us still - Many have gone on ahead - Often they responded to a whisper from within - Others rallied to the call - All gave some - Some gave all." It's an absolutely beautiful monument.

This monument was a joy to conceive. The committee of town folks who worked on it were motivated by…read morea sincere respect for veterans. Some aspects of the design of the monument need to be pointed out. The height of the columns reflect the height of an average person. The sloping tops of the columns and the semi arc of their placement represent "embracing arms". When you stand front and center you will see your reflection in the six major columns. This feature allows the observer to be part of the monument. The overall concept was for the monument to be all inclusive and for all time. The words I wrote for the two flanking columns do not mention a gender, place, time or specific town. As the observer reads the inscription in the "here and now" they realize the inclusiveness of the overall design.

Firstly, I love the sign! Books on each side look like they're holding the middle up. The driveway…read moreis one way, and theres an amazing drive up drop off. There are also a lot of outdoor seating areas with picnic tables. The interior is also inviting, with books as far as the eye can see. Exactly as a library should be!

Very nice music CD selection. Picked up some Dylan, Grateful Dead, Kings of Leon, Clapton, Marley,…read moreGeorge Harrison, Annie Lennox, Joe Satriani, Richard Thompson and Cowboy Junkies. What's very cool, and something I never saw before, is they'll offer you the use of a canvas bag to take your stuff home in. Yes, you have to bring the bag back - it gets checked out just like a book.

This library feels quiet and scheduled, even though it's just a few minutes from busy 91. They…read morehave a one way entrance and exit that loops around the building, with the entrance to the interior on the right-hand side from the parking lot. They don't have a large physical footprint but seem to have a ample supply of books, and a cute play area for children. If you're going with the Connecticut 169 Passport book, the handsome librarian has bonus historical facts about the area!

Flippin awesome this is my go to place for books, magazines, movies... even puzzles (they even have…read morethe fancy shmancy 3D ones). I know I know if you live in a big city Agawam's library may not impress but this is a little New England town people. Definitely the best library I've ever frequented. Books/Videos/online services: My favorite thing about this library is the fact that they are linked with a ton of other local libraries so even if they don't have your book they can get it from one of the neighboring libraries. They even have great shows you can get on DVD like Sopranos, the Wire, The Walking Dead, etc... not to mention most of the new releases that are available on Redbox. They also give you updates to your email when your books arrive and when they're due. You can also extend your books online. Ok people I realize that all libraries probably due it these days but hey its the 1st time I've ever used these features. Books upon books, right when you walk through the door they have a pretty awesome wooden parquet floor, community room to your right, art adorning the walls by local artists and a section for new arrivals. To the left is a very comprehensive kids section with computers, a children activity room, and a little play area for toddlers. The rest of the library is dedicated to the all of the other books, video's and magazines. They even have backpacks prepacked for book clubs how cool is that. I also love listening to books on tape for long road trips and they have a pretty great selection ( Cracker whaaattt). Staff: Always very helpful with finding a book, resetting your pin for the umpteenth time, and checking out an obscene amount of items. They also have a Keurig machine with K cups galore and if you ask nicely they may even help you make a cup(they even have hot chocolate.) Overall Impression: This place is outstanding especially considering the population of Agawam is ~ 29,000. Check this place out

Normally I don't do libraries-that was until now. This place is conveniently near Agawam High…read moreSchool & not too far from MA 57 & also major routes in the area so thus no issues there. Place is well set & in order & if you need to print off the computer if you have no smartphone or printer from your computer this is a good one for thus. Restrooms are the type you get from the desk & return due to character with motives (not going there). Overall not bad.