Vigilant home inspectors unnecessarily panicked our buyers, which prevented negotiations on remedy…read morerequests, and led to our home sale falling through. They appeared to lack understanding of modern building practices and code regulations. When we offered to provide information on the energy efficient upgrades we made to the home, they were not interested, then listed these value-added items as problems. The remedy request stated recommendations as requirements, stated only certified plumbers, electricians, or carpenters could make repairs, which is untrue, and made several suggestions that were both unnecessary and would make the home dramatically less practical to live in. Nearly every item in the remedy report was stated in a misleading way. Their focus on radon mitigation system upgrades appears to be an attempt to generate additional business for their sister company, which installs radon mitigation equipment. The radon levels in our home have repeatedly tested well below the EPA's recommended level for mitigation and there is a fully functioning mitigation system in place, yet changes were recommended. This company's report appears to lack useful information on the important attributes of the home that other inspectors will often provide. The "vigilance" Vigilant Home Inspectors provide appears to be misguided, worrying potential buyers by focusing on items that will likely never be problematic.

This inspector told me my crawlspace was "a spiritual journey" and that the foundation "probably…read morealigns with Mercury." He also rated my gutters a "solid B+." I asked him about the furnace, and he just whispered, "She's shy." I've never been more confused in my life. My house may fall down tomorrow, but at least I feel like I went to a very weird TED Talk.

Excellent! Combine a 6 year old white sofa & pets... After…read moreMitchell was done? It looks brand new! Americlean/he was quick, efficient, personable, affordable and effective. I'm thrilled!

We hired this company to clean our carpets and unfortunately had an extremely disappointing…read moreexperience. The carpets were not cleaned properly, and the odor we specifically asked them to address remained, even after they charged us extra for a deodorizer. We contacted them twice afterward to request they come back out, and were told, in essence, that we just needed to deal with it. To make matters worse, we were incorrectly charged twice and had to go through the hassle of addressing the billing error. For the price we paid, we expected professionalism, quality service, and accountability. Instead, we received none of the above. We cannot recommend this company and would strongly suggest others look elsewhere for carpet cleaning services. We will be reporting to the BBB

Cannot say enough positives about Dennis and his work! Aside from being one of the most thorough,…read moredetail-oriented people we've ever had the pleasure to work with, Dennis was also extremely kind, friendly and took his time to answer all of our questions without rushing through the inspection process. He is extremely knowledgeable and made sure to explain things in easy to understand terminology and caught things during the inspection that we would have never thought to check. When he was done walking through the house with us, he sent us our report that same evening which entailed a 40+ page document detailing everything he found along with clear pictures with arrows and circles pointing to key aspects discussed in the inspection document. I 100% recommend anyone who is buying a house in the Iowa City area to do an inspection with Dennis. You will NOT be disappointed!

Fast, thorough, friendly…read more Much better than other inspectors in the area. He explained the needs on my roof and siding.

Alan was very thorough, knowledgeable, patient and helpful. I highly recommend using him as your…read morehome inspector.

Alan was genuinely helpful. He did a great job of walking me through the ins and outs of the…read moreproperty he was evaluating. Great personality. He supplied understanding that made me feel confident not only in that the information he was sharing was accurate and credible but backed it up with pictures and first hand descriptions. He didn't talk down to me or rush me along. He was comfortable in talking to me which made me more comfortable talking to him. He appreciated my questions. I felt he delivered an accurate and thorough evaluation by simply telling me the way it was. He also made report materials available to me through email and even followed up by calling me back after giving adequate time to process all the information.

My wife and I just purchased our first home, and we hired Jarad and his crew to do the inspection…read more They did an absolutely fantastic job walking us through the whole process. They made everything easy to understand and they were very thorough in every respect. The crew was also very timely and friendly, and made sure to reassure us that we could contact them at any time for further questions and clarification. I would not hesitate to recommend them to all my closest local friends and family in need of a home inspection!

I would not let them in my house. They were doing the inspection for someone purchasing our…read morehouse.It was in December ,cold and I was out of town so we shut the water off. 2 employees come in to do the inspection,they turn on the water 2 hours later they noticed the toilet had popped off a tube in the tank and was running down the back of the toilet.The floor was flooded the basement ceiling had a large water spot.It was a 2 second fix!!!to put the hose back on the tube. Then they put in the report the toilet leaks and pictures of the water and ceiling. I don't understand why they wouldn't have taken a quick walk around the house when the water was turned back on like most people would have done and they did not note in the report it happened when they were there! They made it sound like it was an ongoing problem. They also put in the report the thermostat cover in the garage was broke...they broke it!! Very questionable business

Responsiveness: 5 stars Scheduling: 5 stars…read moreProfessionalism: 5 stars Quality of Inspection Report: 5+ stars From start to finish, I don't have enough good things to say about my experience with Mike over at Eastern Iowa Inspection Services. After sending my initial inquiry by e-mail, I received a phone call back from Mike within the hour. He was friendly and professional, and was able to schedule our inspection for a date that was only 4 days away from the date that I contacted him. Setting up the inspection was incredibly simple, and I really liked that all the pricing was clearly laid out on the website, so there were no surprises when he sent me the invoice. The inspection itself was extremely thorough, and the report was well-organized with all issues categorized by level of severity and accompanied by digital photos that clearly demonstrate exactly what was going on. Despite including an impressive level of detail, Mike had the report in my inbox within hours of leaving the property. To top it all off, 5 days later I checked my mail and was surprised to find a thank you card from Mike, letting me know that he appreciated our business and hoped we were happy with his service. Needless to say, this was an understatement.

called Mike to get information on an inspection. He was very helpful. Then when called him back to…read moreconfirm, was able to set up date to inspect within days. Did a very detailed inspection and was also very helpful when I called him to go over the results. Would recommend his services to everyone!!