Responsiveness: 5 stars
Scheduling: 5 stars
Professionalism: 5 stars
Quality of Inspection Report: 5+ stars
From start to finish, I don't have enough good things to say about my experience with Mike over at Eastern Iowa Inspection Services.
After sending my initial inquiry by e-mail, I received a phone call back from Mike within the hour. He was friendly and professional, and was able to schedule our inspection for a date that was only 4 days away from the date that I contacted him.
Setting up the inspection was incredibly simple, and I really liked that all the pricing was clearly laid out on the website, so there were no surprises when he sent me the invoice.
The inspection itself was extremely thorough, and the report was well-organized with all issues categorized by level of severity and accompanied by digital photos that clearly demonstrate exactly what was going on.
Despite including an impressive level of detail, Mike had the report in my inbox within hours of leaving the property.
To top it all off, 5 days later I checked my mail and was surprised to find a thank you card from Mike, letting me know that he appreciated our business and hoped we were happy with his service. Needless to say, this was an understatement. read more