Two of the employees working at the Calhoun location were extremely helpful knowledgeable friendly and great at multitasking. They were answering the phone calls handling customers who were walking through the door doing the fingerprinting taking payments and answering questions all at the same time and while not appearing to lose their patience or giving short answers. I was extremely pleased with my visit and my interaction with Coy. He was extremely personable holding a conversation about the process I was going through asking me what steps I had completed and telling me what else I needed to do. Any other services that this company offers I will more than likely schedule with them. I know this review almost sounds fake but believe me I am a normal person who did a Google search and had never been to this company before. Many thanks to the employees at this location David Minor read more

I received very prompt and professional service. Got exactly what I needed. Friendly staff.

If you want fast, pleasant, and professional fingerprinting for a reasonable fee at a great location with plenty of parking, this is the place to make an appointment. My only caveat is that it's not easy to find the office once you leave the elevator. read more

American Identity Solutions - The atrium of the building. AIS is on the fourth floor. - Notaries Near Me - Rockville, Maryland

I am signing up to be a volunteer for my grandson Jude's & granddaughter Bella's school field trips. They attend Holy Cross. He is in the first grade. She is in Pre K 3. The application requires a criminal check. AIS was recommended as a place to go to for this. My daughter & I had appointments for 9:15 & 9:30 am. We arrived early. The staff gave us a friendly greeting & handed us ipads so we could fill them out. It was basic registration information. Our status to volunteer for the DC Archdiocese was confirmed upon entry. After completing the ipad my daughter was able to be taken back for her fingerprints right away. Payment is cash or credit. I paid with my credit card ($64.20). Less than 5 minutes later she was done & I was going back to the office . They sprayed my fingers to dampen them. My prints were imprinted on a small screen moving them back and forth. It was repeated more than once for a few fingers. Apparently some people wear their fingerprints down more than others if they work with their hands (like nurses and construction). I was given a receipt to show to the volunteer agency. I also received an email confirming the appointment & asking if I had any questions. Hopefully I will have the results by the time my training starts at the end of September. Until next time be kind to each other. #volunteertraining #fingerprinting #holycrossschool #americanidentitysolutions read more

American Identity Solutions - Lobby/waiting room #americanidentitysolutions @yelpdc # backgroundcheck #fingerprinting #MD #FBI - Notaries Near Me - Rockville, Maryland

Saw lots of reviews prior to this company with less than stellar reviews but I came here on recommendation of a friend and I was happy with the experience. They have it down to a science, pardon the pun. You check in with your drivers license and take a brief check in on a device. They take your payment then shortly after you go in and they take you through the fingerprinting.. easy peasy. I don't expect bubbling Walt Disney customer service. They were concise and business like not rude. They made it a good experience. In and out in 15 minutes or less. read more

Efficient, professional, and friendly! And the results came in the very next day. Very pleasantly surprised.

Visited location today to get my fingerprints taken. Very easy to find. Easy sign in process. Associates took my information and explained the process in detail. Very fast and friendly service! I was in and out in very little time. read more

Fantastic service. Needed finger prints/background check done quickly. Made an appointment on line last night for today. Arrive a little early and they took me back right away. Very quick. Very efficient. Reasonable cost. Polite and efficient staff, in a clean and convenient location with no parking problems. Everything submitted electronically. Doesn't get any better! read more

After trying to get straight answers from the state, I was out at ease getting fingerprinted today. In/out in 15 minutes. The staff is so friendly. I pleasure compared to going to a DMV. read more

I got my fingerprints done here and the people were awesome. It was a quick process.

Very quick and efficient. Made an appointment a few days in advance for a Saturday. There were two other women there at the same time and they got all 3 of us in and out of there super quickly. I was impressed. Very professional. All electronic. Extremely easy. Good location, quiet building on weekends... could park right out front. Check-in on a iPad type device. They then take your payment and you're on your way in to get fingerprinted, which they walk you through. It takes less than 5 minutes. In and out in less than 15 mins. Would definitely recommend!!!! read more

AMP service in suite 485 was very clean and had very friendly staff. I went in on Friday around 9:30am and i was literally in and out in a matter of 15minutes. :) read more

If you want a Maryland handgun qualifying license, you'll need fingerprints. These guys knock it out quickly and easily. Very reasonable price. You get what you need in about 15 minutes tops. Would have been 10 minutes if my fingers could have moved quicker on the iPad. read more

I found this place by doing a google search since I've worked in the government for nearly 10 years and always had an on-site office to have fingerprints taken. Since I recently accepted a new job and need to renew my background I didn't know where to go. I called police stations but they didn't provide the cards and I needed to call for availability on a certain day and time when the person was there. This place is professional, great service, very easy to schedule an appointment and not over priced. I walked out with my cards in about 10 minutes. Other customers had their fingerprints taken electronically so I am unaware of the efficiency of that. But I'd likely say there weren't any problems. Thank you for the excellent service! read more

Got in without an appointment. Staff was courteous and professional. We were finished within ten minutes. I would highly recommend this American Identity Solutions. read more

This place is a well-oiled machine... made an appointment online, walked in with my form, typed stuff into an iPad, fingerprints scanned.... I was in and out in less than 15 minutes. For my new job I needed to get fingerprinted and was given a specific form to fill out. I tried to take it to a local place, Identigo, and they couldn't use the pre-written form I had, they actually had an outdated form. Thankfully AIS was able to use the form AND they printed out an extra form! The staff was friendly and efficient, it was a great experience. I highly recommend them! read more

Super fast and easy service. When for HQL fingerprinting. Was seen at time of appointment. The process itself took less than 10 minutes.

Outstanding service! Notary Amanda and her team in the front was very informative and fast ! I was in and out with 2 finger prints completed and 4 notary documents. I made a mistake and signed it at home, she took initiative and printed new documents for us to sign on site. 5 stars customer service! read more

It is the 2nd time that I go there. Really easy same day appointment online. No waiting time. It took me less than 15 minutes.

This place is the worst! I tried to call for 30 minuets left multiple messages to try to get directions. I show up 15 minuets late and the guy said we're closing now. Ridiculous if they would answer the phone I wouldn't have come all the way here. So they sent me a message back saying that they except walkins and that they close at six I was there at 5:15 and the guy said they wouldn't see me read more

Easy process. Needed fingerprints for helping out in my son's nursery school. Made appointment online and was seen right away. Process took about five minutes. Bonus: they have a notary, so I was able to kill two birds with one stone. Pleasant staff. read more

Professional, thorough and awesome customer service. Highly recommend their services.

This place rocks clean and professional and I was in and out in 15 minutes I would recommend anyone in the area to go there

This is my go to place for "live scanning" (fingerprinting) as required by the Motor Vehicle Admin. to renew my instructor license. Online scheduling is a breeze & the staff is always top notch. In & out in 15 minutes. You won't be disappointed. read more

Awesome staff and awesome service! Only took 10 minutes. I was able to make an appointment the same day. Thanks again!

I would highly recommend AIS for fingerprinting. They were efficient, friendly and on time.

Quick and easy. Staff were nice. I was a walk-in and didn't wait long. Appointments also available. Free parking. Safe location. Also, do passport pics! read more

This is the second time I have used this service, this time as a requirement for renewing a professional license. AIS is a highly efficient, professional and consumer friendly operation. Appointments are easily made online, allow you to integrate the appointment into your electronic calendar. They provide a comfortable waiting area and process you from beginning to end in to more than 30 minutes. All of the staff are friendly and extremely thorough. I wouldn't hesitate to use them again. read more

So I went there today to get fingerprinted and I gave them the employer code and paid $47.20. 3 hours later I applied at another agency and they also wanted fingerprints so I called to ask if I can provide them with the code to send them the results. 1) it took me calling exactly 13 times for someone to answer the phone 2) They tell me that even though I just did the fingerprinting I have to pay another $47.20 to do the same thing hours apart?????? What kind of BS is that??? I will never return there and will not be sending any customers to them No thanks, absolutely terrible. read more

I have used their fingerprinting services twice now for employment purposes. They are efficient, quick and give their services at reasonable prices. read more

Excellent, easy, fast, professional service. In & out in about 20 minutes. Couldn't be more pleased.

I went in 29Oct2016 at 1245 at the Rockville location to have my fingerprints electronically filed and it was nothing short of a great experience. I went in to the office and was greeted by Zabrina with a great attitude and professionalism. A very warm and pleasant person, Zabrina took my information and entered it into their system and proceeded to scan my fingerprints. Her joyful personality and great attitude made the experience even better. In and out in 15mins! Thanks Zabrina! read more

I wanted to be fingerprinted and obtain FBI background searches with both my maiden name and my married name but I was only visiting Maryland for a few weeks. I called ahead and asked whether I could be finger printed and have the reports done with my home address in New York but have them mailed to my daughter's address in Maryland. I explained that the reports must have my home address on them. They said no problem and the price is $70. I went to the Rockville, MD office and again explained the situation stating that the reports must have my New York address on them and that it would be convenient to have them mailed to my daughter's home in Maryland. Again, I was told the reports could have the New York address on them but be mailed to Maryland. I paid the $70.00. Roughly 10 days later I received the reports in the mail in Maryland but the reports had my daughter's Maryland address on them and not my New York address. I called the Rockville office and spoke to Joe. Joe said they would reorder the reports but they would have to charge me an additional $80. I said no way I ordered a specific product and you did not deliver. I am not going to repay for the very thing I originally ordered. Joe said there was obviously some communication problem and whether it was their fault or my fault it didn't matter I would have to pay $80. So as it stands I have been charged $70 for two useless reports. I would not use this company again. read more

I went in to get fingerprinted in order to volunteer at my kids' schools. It was incredibly easy. The service was friendly and fast. I was in and out within minutes. read more

Easy, quick, and friendly. I wish I'd seen where it said there was a service fee for credit cards though. I think $50 is more reasonable.

Bunch of illiterate kids fingerprinting. They have no idea what they are doing.

Went for fingerprinting on a saturday, seemed busy but wait time was only 1-2 minutes before I was taken back. Staff were very nice and overall a pleasant experience. read more

I walked in without an appointment. The employee was courteous, friendly, and efficient. The fingerprinting process only took a few minutes. read more

Went in for finger printing for MD HQL. Staff were professional, courteous, and quick. Whole thing took about 15 min or so.

Had a great experience with this company in the Rockville location. There was no wait when I went. The staff was very friendly and professional. I was in and out in about 20 minutes and a lot of that time was my filling in the required information. read more