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American Homes 4 Rent

1.6 (173 reviews)

Services - American Homes 4 Rent

Property management

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This company has been nothing short of horrible. I started submitting requests regarding our HVAC unit on January 26, 2024, because it was not functioning correctly. Maintenance came, turned it on and off, and stated it was fine. We submitted another request on May 13, 2024, to inform them that it was still not working properly. Once again, maintenance came out and said it was fine. On June 18, 2024, we noticed the unit was running continuously but not cooling the house, which reached 83 degrees inside. Our AC was out for 7 weeks, with temperatures exceeding 84 degrees in our home, where we live with small children. After days of pleading for AMH to send an HVAC technician to come out--only to be told they wouldn't send anyone until it was over 90 degrees inside--we finally had a technician assess the situation. They discovered a coolant leak and several other issues that needed repairs. It took a full 7 WEEKS to get this problem resolved. I was told by a representative at AMH, "That's what you get for choosing to live somewhere this hot." During those 7 weeks, our unit ran continuously, resulting in exorbitant electric bills. The unit is still not running efficiently, and we continue to struggle with high bills. I have reached out multiple times to resolve this issue, but it's become increasingly difficult to get a response. I do not recommend this company to anyone; it's been a truly terrible experience. They clearly do not care about their tenants.

We rented for several years, from a couple different rental agencies, and AMH was the worst by far. First, the good- maintenance was generally pretty quick, and they were usually pretty responsive. Now everything else. Days before we were ready to fully move in, we showed up to move in some of our items and found that they left the house like the attached pictures. It was absolutely disgusting. Who leaves a clogged toilet for renters? We had tried to do a walkthrough of the house before move-in, but their lockbox didn't work, and we didn't have any other choice at the time than to move forward with this house. So this is what we saw when we first set foot in the house. When we called to complain, did they apologize profusely, or offer us any kind of compensation for leaving the house like this? Nope. We had to argue with them to get them to send someone to clean the house before we moved in. What's even more insane is they had done a walkthrough prior to giving us the keys and sent us pictures of the walkthrough. The pictures were few and blurry, but when I looked close I could see in one of the pictures that the floor was dirty, which means this company knew full well that it looked like this before we moved in. They just did not care. Not to mention the safety hazards of wiring hanging out of the ceiling. The house was trash quality and overpriced. We pay less in mortgage now than we did in rent here. And then, of course, when we were moving out they charged us for "damages" that were a result of them using cheap materials in the house. Avoid this predatory company if you can.

Brown Bath water coming out of the faucet and shower ..

This company is the worst management company ever I hope this company have the biggest lawsuit ever on earth This is the bath water I ran to take a bubble bath and before I could get into the tub I saw the water looking like this so I ran water in all the faucets in the house and this is what came out brown water.. and they didn't want to put filters in the property when I told them I needed when I first moved in and I went back & forth with for several months to get the filter put in and they still wouldn't do it .. it actually took one of the contractors that had to come and do work here on the property for something else to convince them to allow him to put the filter in and a water softener as well they told that it wasn't needed but I noticed that every time I use the water it would leave water stains on everything and look like milk... also iv had other problems with this company among other things that has happened while dealing with them with there bad attitudes as well ...

Sewage overflow into the garage
Kayla Robinson W.

After living in our rental house for over 7 years old I'm asking myself why we waited this long to leave. American Homes 4 Rent are by far the worst rental experience we have ever had!!! We had black mold that caused 2 of our children permanent breathing problems. Any time we contacted them about a serious issue with the house we got the run around. Everyone acts like they are appalled by the treatment we've received and then neglects us the same as all the other departments. They are 100% slumlord millionaires and owned by Black Rock which has a shady past as well. Every time they buy a house they put cheap down grades for floors yard walls covering mold and hazardous problems just to kick the can down the street. God bless the family that rents this cursed nightmare house when we leave. These pics only scratch the surface.

Crissy L.

Awful company. I'm highly regretting signing another year lease here. The only reason I did is because it is not a feasible time for us to move and if we signed a 6 month lease the rent goes up. This company is trash just like they leave their neighborhood. We live outside of Phoenix and the pool has been sitting for the past month and a half and still not open ( pool was started last summer.) The grass belt is overgrown to about 4 feet of nothing but weeds with wood and an old mattress that has been sitting around for about 2 months (mattress is not AH4R fault but damn do something about it) That is just the issue with this company is they don't give 2 Shits about the property's or the people that are paying for them or the renters! There are numerous people moving out just after 6 months of moving in. I am out of here asap and do not recommend ANYONE moving into one of their homes you are completely setting yourself up for disappointment!

Heather D.

It's too bad that 0 is not an option! A friend of mine has not had air for 6 days, 6! In Phoenix, where it's currently 115 degrees and she has a child and animals. With repeated attempts to get help, they have only given her a cooling unit 3 days ago for her 2 story house which in 3 days has taken hef temp inside down from 98 to 94. There are several other vacant rental properties in the same area and they will not let her and her family use one until the air is fixed nor will the foot the bill for the hotel she is living in that she can only afford until Tuesday Her plants have died,her fish tank is black, her son and dogs are miserable! In addition. they sent a maintenance worker out from Tucson, 2 days ago when they knew already that the compressor was broken and did not tell him what was broken so he couldn't fix it and then they were told due to the holiday. no one in their office was working and it wld be a few days before they get approval to fix it. Not sure how people could literally be so heartless. People can literally die in this heat with a temp of 95 to 98 in their home.

Great way to blend in with the neighbors! Have a for rent sign in front of your house two weeks after you move in

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I had rented in Tucson , AZ and very bad experience. no kitchen exhaust vent to outside and nightmare while cooking and worst service.

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I have been at my house going on 3 years and have had 5+ different managers who don't respond to anything.

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Ask the Community - American Homes 4 Rent

Is the application process hard with company? Are they fast in processing applications?

Application process is pretty easy. Typical application and have to give first month, last month and deposit fees. They process quickly if there’s no other people applying on the property

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Review Highlights - American Homes 4 Rent

The team at American Homes 4 Rent made the lease agreement and move in process simple.

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Fort Lowell Realty & Property Management

Fort Lowell Realty & Property Management

(37 reviews)

I have rented with this company now going into my second year. I have no complaints whatsoever, I…read morelove how attentive they are throughout the whole process of applying and through renting. We have had the pleasure of working with Deborah Lago, any time we have had a repair of any issues she responds immediately and gets my work order done! I love the home that we live in! We love how they value their customers and simply checking in to make sure everything is still in order with the home! Definitely recommend to anyone who is on the search of renting their next home!

I obtained Fort Lowell Realty in 2021 to manage my duplex. In the beginning, I had responsive and…read morecommunicative property managers. However, from 2021 to 2025 they went through four different managers. I would have one person, everything would seem to be going well and then abruptly they'd tell me someone else was being assigned. In 2025, I was again assigned a new manager, Andrea R. and communication significantly declined in comparison to other property managers I had been assigned. Emails would often go unanswered for long periods of time. Everything fell apart during a tenant move-out at the end of 2025. Before the tenant moved out, I provided the original lease and deposit records to Andrea so there would be no confusion. During the scheduled move-out, the assigned manager was unavailable, and the person who performed the move-out inspection took not one photo. I had to step in myself after tenant departure to take move-out condition photos because Fort Lowell staff didn't do it. The departing tenant was instructed to leave the keys unsecured in the mailbox after 5:30pm, which was very concerning because they didn't set up a lockbox for the tenant to securely leave the keys after the inspection. In addition to all of this, they issued a security deposit refund using rents from another unit to the tenant before fully reviewing damages. Keep in mind I held the deposits, but they did not consult me or provide me with the breakdown and obtain my authorization before refunding the money that I should have provided from the deposit account not use rents from another unit's tenant. To make matters completely insanely worse, the refund included money that had already been returned years earlier to a prior co-tenant! After I began formally requesting proper documentation and correction of the accounting, communication became worse. I sent a written notice under the contract giving them nearly a month to fix the issues. The problems were not fully corrected. After I terminated the agreement with proper 30-day notice, communication completely stopped, they did not follow up with me with requested documentation and stopped responding to my other unit's tenant they were still managing in this timeframe. I have still not received the complete documentation or the remaining funds in my owner account. I also later discovered that another tenant had gone six months without a properly executed lease renewal, and I was never informed. As a landlord, you need clear communication, accurate accounting, and proper handling of deposits. In my experience, those basic protections were not consistently in place. In addition, Fort Lowell's team is extremely unprofessional, completely ignoring clients, being condescending, and just displaying levels of incompetence I didn't know could exist. If you're a property owner, I would not recommend you use Fort Lowell. In fact, RUN!

Joe Maggiore - Our newly purchased and remodeled offices in Uptown Phoenix.

Joe Maggiore

(4 reviews)

I have been using Joe Maggiore for the past year to manage my rental home in the East Valley…read more It was the 1st time that I had ever worked with a property manager, as I had always done it by myself. From the start, Joe was very hands on and involved. He takes care of everything for me, tenant relations, maintenance and repair of my home and it's appliances, landscaping needs, HOA dues, etc. I receive monthly updates about my rental, so I am always kept in the loop as to what is going on, never leaving me with questions. Joe Maggiore truly provides me with COMPLETE property management service. I have been so pleased with the service that Joe has provided, that I will be looking to use his services as my Property Manager and as my Realtor for the next rental property that I will be looking to purchase in the spring.

I contacted Joe after looking for a reputable property management company online. I was a first…read moretime home buyer who had landed a great job in California and had to move within a matter of weeks. Joe immediately wrote back to me, personally, and made time in the early morning to come out and look at the property. Being a first time home buyer I was also a first-time tenant. There was so much I did not know and many questions that come up along the way. Both he and his employees were incredibly accommodating throughout my many eccentricities. I would definitely recommend his office to anyone searching for a property management company.

Calcap Properties

Calcap Properties

(8 reviews)

It's Amazing how many people have experienced the same poor living conditions, unprofessional staff…read moreand lack of regard from higher ups. I fortunately moved out of my building managed by CALCAP at the end of May and have yet to receive my security deposit back. After having left my forwarding address with the office at the property as well as the corporate office, I have yet to get any results. Three emails, 5 phone calls and at least 3-4 voicemails marked urgent left completely hanging with no response. By LAW my security deposit was to be mailed out by 06/22 and today is 7/27 and I'm left ignored and disregarded completely. I left with BLACK MOLD issues and pictures sent to them as well as video to variety after living the past year with ROACHES, BED BUGS, MY CAR WINDOW BEING BROKWN OUT, HOMELESS PEOPLE LIVING IN THE LAUNDRY ROOM, A POOL LOCKED BY THE STATE BECAUSE OF ITS CONDITION, PARKING BEING TAKEN UP BY NON-RESIDENTS, BLARING MUSIC AT ALL HOURS OF THE NIGHT... and the list goes on and on. If you're considering renting from this company I urge you to reconsider. Review after review of the despicable conditions and lack of communication and no resolve to issues all speaks to exactly what you can expect from this company.

Former resident at apt complex La Cima Phoenix AZ. Got moved in with Calcap 5/2022 Cassie the…read moreItalian manager lady told me the apartment came with a TV mount, so it's the property's asset not mine. She said I won't be charged for the TV mount removal, if the apt complex is transferred to a new property management. I moved out of La Cima with Chamberlin & Associates 8/2023. The new manager charged me more than $40 to remove the tv mount, because documentation they have from Calcap doesn't say there is a tv mount in the apt. I'm beyond angry because the lack of administration and management from Cassie. I wanted Calcap to take accountability for their mistake. I'll take this extremely seriously and publicly, if Calcap refuses to resolve my case fairly.

American Homes 4 Rent - propertymgmt - Updated May 2026

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