George Porter is wonderful! I had a window that needed to be…read morerepaired quickly and he obtained the parts and did the repair , no mess, no fuss, could not have been easier to work with! He is knowledgeable, professional and highly competent plus a nice guy 5 stars!!!

I was very pleased with the quality and the price from West Hartford Windows. It was a pleasure…read moreworking with George. The whole process of getting a quote, and having the work done was quick and easy. George told me when the work would be done and the professional indeed did the work as promised and on schedule. Thank you.

I've known Jeff for over 20 years, first professionally and then socially. I have always found him…read moreto be one of the most ethical and honest contractors I have worked with. He goes out of his way to make sure the products suggested and the installation options provide the most value for my budget. This includes a full house window replacement, sliders, and storm doors. He has a lot of "pull" with his manufacturers and that became evident recently when I had fogging of a side-light window panel that was installed a few years ago. I was hopeful it was under warranty (it was), but not expecting Jeff to have the manufacturer come out and replace it. Above and beyond my expectations! I could not be happier with the products and services from Arrow Windows and highly recommend them!

If I could select 0 stars I would. My parents had an awning installed by Arrow - Jeff's…read moreinstallers. My parents didn't use it much - we noticed that the awning was pulling away from the house and called Jeff to look at - he gave me an estimate and I shared out concerns about not hitting the studs when it was installed but he insisted that we did something wrong. The price was over $700 to take down put up a header and put it back up. Well my husband ended up doing the work and when he took it down he did notice that the original installers only hit one stud which was in no way good enough to carry the load and finally started to let go. I called Jeff to tell him what we found and he just went off on my swearing at me using the F word and calling me a liar and telling me to shut the F up I was shocked how he was talking to me. I also told him I called the manufacturer of the awning and that they didn't have any good to say about his company and again he went off yelling at me and swear at me. I was telling the truth, all I wanted Jeff to do was the right thing and give my parents a reimbursement seeing that my husband had to take down the awning but a header board (cost $70) and then put it back up even if he would've just cover the board at least that was something but his reaction to swear and talk to me the way he did was not acceptable. I did not yell or swear at him the entire call. Jeff did call me back after he called the manufacturer and realized what I said to him was the truth so I will give him a little credit for that but the damage had already been done. If you choice to use this company just beware of their workmanship. The way it is installed now that thing is not going anywhere which it should've been this way to begin with. BEWARE of this company.

If you're looking for a window guy in the Hudson Valley, you can stop looking. You've found Dave at…read moreHudson Valley Windows & Siding. I can't express to you what a pleasure it is to deal with him. He's super honest, super personable (has stories for days), and does amazing work. I wish I could say he did some of that amazing work for me, but it's a weird story: Our annoying HOA forces us to keep appearances up with our neighbors. Everything has to be just so, and our windows needed to be energy efficient. Our windows already looked great, but I have to abide by the HOA or else. So I called up Dave to get a quote on how much it would cost to upgrade the windows. We had a great conversation, he knew the area, and the sort of job, and like I said, he was an absolute pleasure to talk to. We picked a day, and he said he'd check it out and give me a quote. After he went out there to take a look, he asked if I wanted to the good news or the bad news. The Good News: The windows were already super energy efficient. He knows because he had put them in himself for the previous tenant a few years back. What a coincidence! The Bad News: He wasn't going to make any money on this job. Which, if you're paying attention, you may realize was also really good news for me. Dave could've just straight up done the job again and made more money (as some dishonest folks would've), but instead but he got a laugh out of me, and a customer for life. I will be calling him for every window job from here on out, and I think you should too.

Our experience with HV Windows Doors and Siding started with a phone call to Dave, we setup an…read moreappointment and met the next week. As with every type of appointment for construction services you normally enter into a conversation hesitant wondering who is this guy, and will he give me a good price, a good job, stand behind work, or just give me a crappy job and run with my money, never to be heard from again. We've all heard the stories. Dave arrived at my home, introduced himself and we talked at great length about our siding project, and he did a walk around the home just to evaluate the job. He came back in, did a little figuring on a piece of paper, and gave us a price on the spot. While we knew not what to expect about the cost, we were somewhat surprised as it seemed a little over what we had budgeted. We talked a little longer and he explained in great detail what was needed and what he was going to do, he explained the funding and how it would work and he left. We thanked him for his time, his explanations, and his proposal and told him we would be in touch. After Dave left my wife and I sat down and discussed the project, the cost, and the timeline, as we wanted to get the project done before September this year. You know that everyone says, "Never take the first proposal, get prices, get multiple proposals, etc". We didn't know what it was exactly, but my wife and I both felt really good about our visit with Dave and so we decided to call him back the next day and enter into a contract. Not to make this review to long, the project was scheduled and actually took place a week earlier than expected. Dave anticipated a 5 day project, and they finished up in 4 days. His guys were like busy bees, only stopping for a 30 minute lunch break each day. Very professional, knew their profession, and did not need constant oversite. Dave's supervisor on the job Louis knew the job and knew the timeline and was sure to make it happen. While Dave was on the site almost every day, I think he thinks of himself as the cleanup crew picking up and taking garbage almost every day. There was no language barrier between the workers and me, and everyone on the job was eager to please. Dave made every effort to assure that the finished project was worthy of our praise, even adding a few things not originally negotiated in the contract. While the project was not considered a large project, it had alot of intricate details that took extra time to work around. My wife and I cannot express enough our level of satisfaction with Dave and his guys. They did what they said they would do, and most likely more that we didn't even know about. Great job, great contractor, and great value for the money. The project was worth every penny spent. I see now why much of Dave's business is return customers. We would/will certainly use him again if the need arises. Not to lengthen this review longer I would only like to add, that Dave is human, he is not a robot and his speech is not rehearsed. We learned alot about his family, his dogs, etc. and we felt he was true to form, just a good guy to work with. Highly recommend. (So much for not making this review too long, oh well) Tom and Alice P.

My company had a problematic door in our retail store and it was becoming a safety risk. Dan was…read moreflexible in scheduling the best time to inspect the door during a busy season, provide a fair quote and make the repair. We are extremely happy with the end result and support we got from this company. I look forward to working with them on projects in the future.

The amount of knowledge they have on the industry and their ability to educate the end user is…read moreinsane. Always willing to go the extra mile for their customer.

I used Cathy and her team for replacing the front door to our home in West Hartford. We are…read moreextremely pleased with the end result and Bartlett was a pleasure to work with. Cathy visited my property twice for discussion of options and pricing. She is very straight forward and no nonsense, and offered good suggestions. The door quoted was a Provia and although expensive, is the first thing visitors see when coming to our home. It was ultimately more than worth the money. Darek the master carpenter, came once to carefully measure the existing door, lights and woodwork. Ultimately we needed a custom size door built at the factory. His measurements were so accurate, the new door fit perfectly first try in the opening when stood up. Darek performed the removal and new install and is truly a talented professional. We felt lucky to have his skill, and although I'm not a carpenter, I could tell via his work he is excellent. The finished entryway to our home is now amazing and went from rotten to beautiful. Per Cathy's suggestion, I immediately had the surrounding millwork and wood work refinished and painted long before the door install. Again a sage suggestion and saves me money from not losing that to the elements. I highly recommend these professionals.

I bought and had them install a storm door 8 years ago and the lock broke (and I couldn't open the…read moredoor) Bartlett came right away to fix the lock and replace with no hassle. It pays to shop local- you can't beat the service and responsiveness. Don't go to the big box stores!

Had used ACCURATE COMMERCIAL DOOR & HARDWARE, so happy, they were just fantastic. Between the…read moreowners and workers, you will find no better I guarantee it. HIGHLY recommended.

We're in the midst of having all the 1959 Andersen windows in our home replaced, and cannot say…read moreenough about the professionalism of the installation (John 1, John 2 and Jose), and the beauty of the product (Provia windows). It's an amazing thing in this day and age to find folks that are both craftsmen and have a professional attitude. You will not find a better company to work with, and Joe Sabia is a wealth of knowledge. Thanks to everyone involved1

Perhaps the most wonderful moments on Yelp occur when we can write five-star reviews. In the case…read moreof this company, we are proud to do so and to give them them the highest possible recommendation. This is an organization of great professionalism, honesty and reliability. We contacted them to replace several doors. We had a prompt reply and a visit to see and thoroughly examine the nature of our issues. They then provided an estimate, which held up throughout the job. And when it came time to replace the doors, the work was done in expert fashion. Their installer, John, was outstanding in communicating the nature of his work and getting it done efficiently and professionally. We were more than satisfied with the quality of the work, which exceeded our expectations. All in all, our experience could not have been better, and we will use them again. We can't say enough good things about this company.

I can't get over the QUALITY of the windows these guys installed( & the storm door!) Woww! But also…read morethe quality of the workers that installed all of them! OMG ..They were so courteous & respectful of our home & so sweet to all of our 3 big dogs! They seriously have the best work ethic! These guys never took a break except for a small lunch break in their truck. This company hires STELLAR employees that completely know their STUFF. They're master carpenter/ installers that obviously love their job. They're so detailed oriented & don't miss a beat about anything. Our windows & storm door are absolutely gorgeous...Thank You guys!!!!!!! Xoxo

Neil's roofing service came highly recommended (Two of my neighbors used him), and his crew did not…read moredisappoint. Not only was he recommended , but he came in as the lowest quote amongst 3 that we got. They reroofed /shingled our house in 1.5 days. Super efficient, hard working and meticulous. When they left, I walked around the house and literally could not find a trace of evidence that they had been there. Great job, I highly recommend! Marc, Middlefield, CT

Neil and his dad are two of the nicest people I've meet in a long time. They are decent, honest and…read morefair in their practices. They have completed two large projects at our home and I would give them an A+ for timing , cost and finish product. To show honesty , when Neil came to our house because we wanted a window replaced , he actually talked us out of it because the window was in good shape etc. most house improvement companies would do it anyway. I any event, I would highly recommend them and plan on using them for another upcoming project.