Terrible customer service! Pricey and you do not get as advertised vehicles. 10 people bumpy bus…read morefor three people. Drivers/guides take you to places they get commission that you did not ask to go and meanwhile time at arranged destinations is shortened. Find another company!

Promised 33-Passenger Bus for Private Tour, Delivered Two Small Buses Instead…read more We booked a private tour with Elegant Irish Tours for a family reunion in June 2026, and unfortunately the experience left us frustrated and let down. We'd originally booked with Butler Tours and paid a deposit but had to cancel (and eat a penalty) when they couldn't provide a single bus for our group of 28. Elegant Irish Tours stepped in and assured us they could accommodate our group with a bus capable of accommodating 33 passengers, plus coolers for refreshments. We were relieved and excited -- this was a family reunion, and being together as one group mattered a lot to us. On the actual day, two smaller buses showed up instead of the one we were promised. This split our group and was a real disappointment for an event centered on togetherness. We called the office right away and got no support or concern in return. With no alternative offered, we had no choice but to continue with our day as best we could. The bigger issue came after we returned home. I called twice and got nowhere, and I emailed Wendy, the supervisor, directly -- I never received so much as a reply. During the sales process, it was all yes, yes, yes. Once something actually went wrong, there was silence. If you're considering this company, be aware that the follow-through doesn't match the sales pitch.

I am a big Sunway Travel fan and have booked several holidays with them. They are extremely…read moreprofessional and have wonderful staff working for them. I booked my first holiday with them at their branch on Mary St. Whilst this branch is very very handy for people who tend to frequent Henry St/O'Connell St, it is a small branch and can be rather uncomfortable if you happen to be waiting in a queue, which happened me once. However their splendid array of holiday brochures kept me from walking out and also bagged them more business as my Mum booked a holiday from a brochure I brought home :-)

Excellent service from GoBus!! I booked on their webpage which was easy and gave plenty of options…read morefor my flight arrival/departure into Dublin so I could catch the bus to Galway. My flight arrived early and I managed to catch an earlier bus which was a lifesaver as it was cold and I wanted to get to Galway to see the Xmas Market. The driver was very helpful with my baggage and advising about the walk to the hotel in Galway once we arrived. Everyone on the bus was friendly and it soon filled up with shoppers in the Dublin town centre stop. I didn't use the toilet but there is one and other passengers used it. The return trip was just as good, friendly driver again, and the bus was quite empty so plenty of room to spread out. I would definitely recommend the GoBus service, it is competitively priced, easy to get to in both Dublin Airport and in Galway, easy to book and pay for online and as a solo female traveller it felt extremely safe and friendly.

Fantastic!!! Affordable!!! Reliable!!!…read more I just took the bus from Galway for the first time..I ditched the train (which I've been taking for 9 years Dublin/Galway monthly journeys) which is over twice as expensive! Bye bye train hello comfort of gobus! train: €43 Dublin/athenry return gobus: €20 Dublin/Galway return. :)

I had booked a flight to Sarajevo on Sunday morning to attend the Ireland away game aginst Bosnia…read more Payment was taken from my account and my confirmation email was received. yesterday (Monday) I got a call at 5:35pm to inform me that my booking had not gone through and flight prices have increased by €120 per person. This is obviously due to the demand of Irish fans traveling to the playoff game against Bosnia. If I had been informed earlier that my booking had not been processed by the airline carrier then I could have obtained a much better price that is currently available. Now, I'm left high and dry. Budgetairways tell me that I won't have the money that they have taken back in my account for several days so I can't afford to book any flights, let alone much more expensive ones. I can't understand how it took them until close of business to determine that my booking had not gone through. Either they have a terrible system or someone didnt want to make the call to me. Neither is of great consolation to me at the moment. I would like to know what Budgetairways is going to do to rectify this situation as I am raging.

From the owner: Flights from Dublin, Cork and Shannon to 250 destinations worldwide. Club Travel offers the lowest…read morefares from Ireland to the USA, Canada, Asia, Far East, Australia & Africa

USIT is the first port of call for student travelers but it's more than just a ticket agency. It…read moredeals with all international travel aspects for young travellers. It gives customers advice, sets them up with visas and rail passes and even administers travel vaccines. It is also responsible for the Work in Ireland Program, a program that helps foreign people adjust to their new city. All non-EU nationals participate in this program but it is most popular with Americans and Canadians. Another bonus: USIT has a resource room for participants so that they can use the internet and print for free. Next time you're planning an important trip, pop into USIT and one of the staff will be able to answer your many questions.

In addition to being a one stop travel shop USIT are pretty well known for the hoards of us who've…read moreheaded off on our year away to exotic places such as Australia New Zealand ,South America etc. Their the only Irish agents for the work in Canada programme, SWAP as Jenni mentioned. I was in Canada with USIT two years ago and found them really helpful with any questions I had. Contact by email was the only way to get them but they always responded quickly and manged to sort out any problems I had. They also do cheap flights, travel Insurance, J1 applications(oh to be 21 again) as well as plenty of travel of advice and passport photos. Huge Aston quay store, where staff are generally bright and friendly and well versed on all the many world travel options. If your a student or Independent traveler, USIT will be able to help you out. They also have a call centre with longer opening hours to the office.

Bought rugby tickets off them that didn't work at the stadium They blamed the organisation they got…read morethe tickets from and then blamed us for not going to some random place in the stadium to log the complaint. Obviously nobody at the gate or stadium told us to go there and they didn't communicate it in advance. Disgraceful service, it was everyones fault but their own. Avoid this agency.

I recently began looking at holidays with Cassidy Travel after I received an All 4 One gift voucher…read morefor Christmas. I was really amazed with the interesting holidays they offer. They've got everything from city breaks to cruise deals. This is also a great company if you're a sports fan because they offer packages to all kinds of sports events. Their holiday packages are amongst the most competitive out there. The staff is super friendly and helped me find the perfect holiday for myself.

We just returned from a trip to Ireland. There were 5 of us. 3 senior citizens and my middle aged…read moreson and my granddaughter, who is over 21. Our personal driver was Paul Farrell. And a finer gentleman you would be hard pressed to meet. He was always right on time, had many facts and stories to tell as we drove around Ireland. He also encapsulated the Irish wit and humor. in short, we have adopted him into our family. We had such a good time. He had some good recommendations on where to eat and what to see. He even played Irish music for us and sang a bit. We were never disappointed. So if you want the cream of the crop, ask for Paul, a true Irish gem...

Dublin Tourism is located in the former Saint Andrews Church. It is a great place to start when you…read morearrive in Dublin for assistance in everything that you may like to do in the city. They have tons of pamphlets on activities, tours, events and places to eat. If needed they will give one on one attention to assist you in booking tickets for transportation, theater and hotel stays. Maps and books are available for sale and you can also exchange money here. I was told that they can assist in four languages. (English, Italian, Spanish and French) For me the building housing the tourism office was the real star. It is stunningly beautiful and sits in the center of town. The church was built somewhere around 1862 and served that purpose until 1993. The Church of Ireland sold St. Andrew's in 1994. It has three levels and is over 19,000 sq ft. The first floor is massive at almost 9,000 sq ft.

I can't believe this is my 40th review of Ireland and my last... at least until my next visit to…read morethe Emerald Island. So let me go back to the beginning of this journey. My trip to Dublin was planned like the true procrastinator that I am. I was just finishing one job and due to start a new one in a week's time. I just knew flying to Dublin would be a relatively easy break, but I had next to no clue what to do when I got there other than the tips I got from a random sampling of YouTube traveler advice videos. In my typically aimless fashion, I ended up at the Dublin Tourist Centre, housed in historic St. Andrew's Church, on Suffolk Street. Inside are a series of tour company desks and kiosks set up much like the car rental counter at an airport. They all provide competitively priced tours going to the same places throughout the island. It was here that I impulsively decided to make a booking the next day to Northern Ireland, in particular, to see the Giant's Causeway. After booking with one company, I noticed that the pick-up time was too early for me to get from my suburban hotel to the meeting spot outside the building. I noticed their competitor picked up their passengers an hour earlier. You would have guessed all hell done broke loose since the agents didn't know how to process a cancellation on their PCs. They tried to convince me that I couldn't cancel, but the ugly American came out of me and they relented. Regardless I am grateful this office exists because I wouldn't have experienced many of the 39 other things I already reviewed.