Very bad service .
Sunrise forgot to book our tranfers but still gave us a piece of paper that looked like it was tranfer confirmation . Had get a taxi which was from south airport to north tenerife over an hour away an cost €180. No answer from there 24 number they provide . Holiday was all inclusive the Food was terrible . I was told in writing from an agent at sunrise i would be refunded for food taxi and alcohol . Had reciepts amounting to €200
and the taxi from the airport was off the meter and i got no reciept which i explained in the appeal and to the agent while on holiday i wad given €118 and told by Roger that the case was closed and he would not reply to me after that .
Honestly the worst travel agents i have ever used read more